Vacances de La Vallée des Fées

Service agréable

Super chic et propre

Chambre tres propre, accueil bienvaillant et reactif. L endroit est super.

Nice place. Miss the personal welcome, it makes a difference. We received a blank check-in email and had no one to help or even a number to call. Thankfully they responded quickly to the email help request so we received our full check in details without too much delay. Some cleaning issues eg mould in shower. Poor quality gowns, bleach stains on them and no gown belts, poor quality towels. Both things fairly tatty. We booked for 2 adults and two children - the apartment was only set up for 2 in the double bed. Sofa bed bedding left on the floor. They provided only 3 towels, and not enough shower gel. Hot tub was lovely, too hot initially so we waited to cool it, then it was cut off at midnight - really disappointing as we had had to wait for it to cool then got about 10 minutes in it!! Thought the open fire was great, but nothing to light the fire had been provided and there was not enough firewood. Overall it’s a good spot, good location and great potential but definitely improvements needed. Wouldn’t categorize it as luxury glamping due to the points highlighted.