Vacances de Kaspichan

Great location. Great staff!

The hotel is in a good condition, clean. Used towels are changed every day and the sheets every 4 days. Restaurant is clean and the personnel is very well trained. Good WiFi in our room. That's the good part. Now the bad part. -Over-crowded small parking, parked cars almost glued to each other at their directions. When you leave, although you ask them at the reception to make room for you, nothing happens. -Parking is after 12.00 at check-in and although there are free parking spaces, you are not allowed to park. This restriction is not mentioned either on the hotel site or on the booking sites. The attitude of security agents is arrogant. We were not even allowed to enter the hotel! - The bus to the beach does not have air conditioning although some races due to the bad program made are full. Passengers get to argue with each other. The first race to the beach is at 9.00, much too late and at lunch from the beach to the hotel there is a break between 11.40 and 13.10 even during the lunch table. Do managers want their guests to stop eating? Do they think they eat too much food? - Food and drinks are not at 4 * level. The coffee is instant, the drinks are fake, from the dispenser, the soups are tasteless, the cakes look good (some), but the taste is plastic. - The back lane with stairs leading to the resort is in very bad shape, dirty with unbearable odor at the end. - The adult entertainment quality was rather poor.

Hôtel de grande dimension à 10 minutes à pied de la plage et d'une zone commerciale très active. Les espaces communs sont propres sauf les toilettes !! Chambre ne correspondant pas aux photos du site, décoration désuète mais propre. La piscine est bien entretenue, les transats sont vite remplis. Niveau nourriture, il y a certes de la quantité mais ça reste bas de gamme, tout comme pour les boissons. Accueil plutôt sympa, équipe d'animation dynamique. Seul gros point noir: parking ! Inexistant enfin du moins réservé à certains...impossible de se garer dans la rue (risque de fourrière) donc il faut via l'intermédiaire de l'hôtel se garer très loin dans un parking partenaire et pour 10€ par jour !!!!