Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 51 avis sur 77." "
10 – Excellent
51
Note des voyageurs de 8 (Bien), d’après 14 avis sur 77." "
8 – Bien
14
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 77." "
6 – Satisfaisant
7
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 77." "
4 – Médiocre
5
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 77." "
2 – Horrible
0
9,4/10
Propreté
9,4/10
Personnel et service
7,4/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
10/10 Excellent
Sabre
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sabre
Séjour de 2 nuits en mai 2024
Réponse de LC le 14 mai 2024
Sabre, we are glad you enjoyed your stay overall and thank you for giving us all 5. We do hope you will choose Hotel Westport for all your future travels to Kansas City. Looking forward to serve you again.
8/10 Bien
Paula
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Paula
Séjour de 2 nuits en mai 2024
Réponse de LC le 7 mai 2024
Paula,Thank you so much for taking the time to submit a review of your most recent stay with us. To be honest, the reason our team does what we do is to present a 5-star experience for each and every guest. I will share this with the team, and they will be ecstatic. We hope to see you back with us very soon.
8/10 Bien
Sean, Abington
Voyage d’affaires
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great rooms, spacious and modern.
Sean
Séjour de 3 nuits en avril 2024
Réponse de LC le 7 mai 2024
Thank you for your review. There is nothing better than satisfied guests. Our team truly celebrates these victories. These reviews mean the world to this team, and we can't thank you enough for taking the time to send this review.
4/10 Médiocre
jaqueline
Voyage d’affaires, Voyage en couple
3 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They don’t clean your room
jaqueline
Séjour de 10 nuits en avril 2024
Réponse de LC le 7 mai 2024
Jaqueline , Disappointing to see this review. Disappointing especially since your feedback was not brought to our attention while you were staying with us. That being said, we do appreciate your time and would have welcomed the opportunity to address your concerns while you were in house with us. This is not typical of our hotel nor our team. We hope you will allow us another opportunity to change your perception. Please reach out to me when in the area once again. I would welcome the opportunity to meet you and ensure you enjoy your stay.
10/10 Excellent
Jacob
3 mai 2024
Jacob
Séjour de 1 nuit en mai 2024
Réponse de GM le 23 mai 2024
Dear Jacob,Thank you for giving us a perfect rating! We're thrilled to know you enjoyed your stay at our hotel. Your satisfaction is our top priority and it's wonderful to hear we hit the mark for you. We hope to welcome you back again soon. Warm regards,Hotel Management
10/10 Excellent
Isabel
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Isabel
Séjour de 1 nuit en avril 2024
Réponse de LC le 2 mai 2024
Thankyou Isabel for staying with us. It seems you enjoyed your stay. We look forward to welcoming you back anytime travels bring you back to Kansas city.
10/10 Excellent
Catherine
26 avr. 2024
Catherine
Séjour de 2 nuits en avril 2024
Réponse de GM le 16 mai 2024
Dear Catherine,Thank you for taking the time to rate us! We're thrilled to know that you enjoyed your stay with us. Your support means a lot to our team. We hope to see you again soon, and we promise to continue providing the same level of service for your future visits!Warm regards,Hotel Management
10/10 Excellent
Melody
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel has a cool vibe and is very nicely updated. They also have complimentary room service coffee delivered to your room at a pre-scheduled time. Loved that perk!
The only drawback is that the walls are thin and you can hear things happening both inside the halls and outside on the street. But this wasn’t a problem for us. We slept very well.
Melody
Séjour de 1 nuit en avril 2024
Réponse de LC le 22 avr. 2024
Melody ,Your feedback is music to our ears. We take pride in our service levels, but it never gets old to see great feedback like this. We will pass this great feedback onto our team. We can't wait for your return. Thanks again for the feedback.
6/10 Satisfaisant
Julia, Columbia
Voyage d’affaires
19 avr. 2024
Les points forts : Personnel et service
Comfortable bed. No coffee maker or shower curtain. Smoke detector blinking intermittently over bed.
Julia
Séjour de 1 nuit en avril 2024
Réponse de LC le 22 avr. 2024
Julia ,Thank you for your time and voicing your concerns on your most recent stay with us. We are disappointed that you had some challenges but want you to know we accept your feedback and will address each and every issue firsthand.
10/10 Excellent
Elisha
Voyage en famille, Voyage en groupe
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean. Great food choices within walking distance. Close to lots of activities.
Elisha
Séjour de 1 nuit en avril 2024
Réponse de LC le 15 avr. 2024
Thankyou Elisha for your recent stay with us at Hotel Westport Tapestry Collection by Hilton. We are glad to hear you liked our centrally located hotel and cleanliness of the hotel met your expectations. Our team works hard to make sure our guests have a comfortable stay.We look forward to having the chance to welcome you back, whether for business or pleasure, the next time you are in the area.
4/10 Médiocre
Kenya
7 avr. 2024
Kenya
Séjour de 2 nuits en avril 2024
Réponse de LC le 29 avr. 2024
Thankyou for the feedback, Please let us know if we can do anything to make your future stays more enjoyable.
10/10 Excellent
Al
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Al
Séjour de 1 nuit en mars 2024
Réponse de LC le 5 avr. 2024
What an amazing review. I can't tell you how happy our team is that you enjoyed your stay. As a team, we do what we do to make our guests experience memorable. Thank you for taking the time to post this review and give us an excellent score. We can't wait to have you back.
10/10 Excellent
Stephen
Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
was a great place to stay in westport
Stephen
Séjour de 2 nuits en mars 2024
Réponse de LC le 1 avr. 2024
We take pride in our service levels so to see we executed on all fronts is the expectation. The reward is to get feedback like yours. Thank you from our entire team. We can't wait until your return.
8/10 Bien
Alyce
Voyage en couple
31 mars 2024
Les points forts : Propreté, personnel et service, équipements
The front desk person, Nichole was amazing. She was super friendly and helpful. The only item that needed attention on the property was the elevator, it is definitely aged and needs to be updated.
Alyce
Séjour de 2 nuits en mars 2024
Réponse de LC le 1 avr. 2024
First and foremost, thank you for staying with us. We know you have a choice, and we appreciate the fact that you chose our hotel. That being said, I cannot thank you enough for the feedback you have provided. This is such valuable feedback and feedback that we will share with the ownership to make some updates to the elevator cabs. We take great pride in our service and processes and I am glad Nichole set an example of outstanding service. We hope to welcome you back and serve you for future accommodation needs in KC
8/10 Bien
Treda
Voyage en famille
30 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel.
The room was very comfortable and quiet. The shower was great! Everything was very clean and the staff was exceptionally helpful.
The only thing we didn't like was that there was no coffee maker in the room and they didn't have coffee available except for breakfast.
Treda
Séjour de 1 nuit en mars 2024
Réponse de LC le 1 avr. 2024
It's great to hear that you appreciated the array of amenities at Hotel Westport and enjoy every aspect of the stay other than the availability of coffee maker in the guest rooms. We apologize for any inconvenience due to this. We will address your concern with the upper management as your feedback help us improve our overall hotel operations. We thankyou for your honest feedback. We hope to see you soon.
10/10 Excellent
Robbie
Voyage d’affaires, Voyage en couple
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We love this location. My wife and I stay here several times a year. The staff is great, clean location, and you can't beat the Flea Market burgers right across the parking lot!
Robbie
Séjour de 1 nuit en mars 2024
Réponse de LC le 1 avr. 2024
Hi Robbie Thankyou for your feedback about your recent stay at our Hotel Westport Tapestry collection by Hilton. It was a pleasure to serve you and we can not wait to share your kind words with our entire team.I am so glad to hear that you love the burgers at Flea market.. We will have some Flea market gift coupons ready for you during your next visit.
8/10 Bien
Katherine
23 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was good enough
Katherine
Séjour de 1 nuit en mars 2024
Réponse de LC le 25 mars 2024
Thankyou for taking time to share your feedback about your recent stay with us. We hope to exceed your expectations should you choose to stay with us anytime travels bring you back to Kansas City.
10/10 Excellent
Al
Voyage en groupe
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, comfortable, and clean
Al
Séjour de 2 nuits en mars 2024
Réponse de Lovely Chandla le 19 mars 2024
Thank you for this lovely review! It's great to hear that you enjoyed our friendly service and sparkling clean accommodations! Your positive feedback serves as an encouragement to our associates, who truly enjoy focusing on every detail of your stay. We hope you will think of us should your travels bring you back to the area. We are humbled to learn you would choose us again and we hope you find a reason to visit soon.
10/10 Excellent
Andrew
17 mars 2024
Andrew
Séjour de 1 nuit en mars 2024
Réponse de LC le 8 avr. 2024
Thankyou so much Andrew for taking time to share your feedback. We look forward to your next visit.
4/10 Médiocre
Nicholas
Voyage d’affaires
12 mars 2024
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I would not choose to stay here again.
Nicholas
Séjour de 2 nuits en mars 2024
Réponse de LC le 12 mars 2024
Thank you for sharing your feedback about your recent stay at our hotel. We understand the importance of a seamless and enjoyable stay and regret falling short of expectations. We take all guest feedback seriously to improve our overall operations. Please allow me to contact you personally to discuss your concerns in details.
8/10 Bien
Ramon
1 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ramon
Séjour de 2 nuits en février 2024
Réponse de LC le 4 mars 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 Excellent
Offiong
Voyage en couple
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed our stay. The staff was friendly. The guy working the kitchen was nice. We could have eaten dinner in the hotel instead of going out. Room was clean, bed was super comfortable, and the seats in the room was nice. I only wish the desk had a power outlet. But other than that, it was perfect.
Offiong
Séjour de 2 nuits en février 2024
Réponse de LC le 1 mars 2024
We loved reading you enjoyed the comfort, cleanliness, and convenience our hotel provides. Your kind praise for our staff is appreciated, we are so thrilled to hear that Raj, our restaurant staff member was very welcoming. we thank you for sharing your feedback on the power outlets, we are currently in the midst of adding more outlets. The next time you are visiting the area, we look forward to welcome you back.
6/10 Satisfaisant
JOHN
Voyage en famille
28 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The coffee was not bad it was horrendous! If you want customers to come back you should start with something as inexpensive as that.
JOHN
Séjour de 1 nuit en février 2024
Réponse de LC le 28 févr. 2024
So disappointing to see your review and that you had some concerns about the quality of coffee. I can assure you that your satisfaction is so very important to our entire team. We will take this feedback and use it to correct our deficiencies and share your comments with the vendor as well. Without your feedback, we can not improve, so thank you from our entire team.
10/10 Excellent
Darnesha
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love place I would go back
Darnesha
Séjour de 1 nuit en février 2024
Réponse de LC le 27 févr. 2024
What an amazing review. I can't tell you how happy our team is that you enjoyed your stay. As a team, we do what we do to make our guests experience memorable. Thank you for taking the time to post this review. We can't wait to have you back.
10/10 Excellent
Ann
Voyage en groupe
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ann
Séjour de 1 nuit en février 2024
Réponse de LC le 26 févr. 2024
Your feedback is music to our ears. We take pride in our service levels, but it never gets old to see great feedback like this when we get all 10s from our guests. We will pass this great feedback onto our team. We can't wait for your return. Thanks again for the feedback.
10/10 Excellent
Alexander
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alexander
Séjour de 2 nuits en février 2024
Réponse de LC le 27 févr. 2024
Alexander, Thank you for taking the time to review your most recent stay with us. We take great pride in our service and could not be happier that you enjoyed your stay. We look forward to your return.
10/10 Excellent
Dean
Voyage en famille
24 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I liked the staff , the facilities , and the room , however , why not have a coffee maker in the room or coffee in the lobby and some form of breakfast in that great bar area .
Dean
Séjour de 2 nuits en février 2024
Réponse de LC le 25 févr. 2024
Thankyou for your feedback. I am glad you liked the hotel and our wonderful team at Hotel Westport Tapestry Collection by Hilton. I have addressed your concerns with our management team as it will definitely help us consider making some changes, However we do have coffee service; coffee is brought to your room upon request and unfortunately breakfast is not complimentary. We hope you will allow us another opportunity to exceed your expectations, should you choose to stay with us for your future travels.
10/10 Excellent
Debbie
21 févr. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Debbie
Séjour de 1 nuit en février 2024
Réponse de LC le 23 févr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 Excellent
Julia
15 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good lication. Good people
Very helpful reception staff. Nice coffee barrista
Julia
Séjour de 1 nuit en février 2024
Réponse de lc le 16 févr. 2024
Thank you for taking the time to review your most recent stay with us. We take great pride in our service and could not be happier that you enjoyed your stay and the location of the hotel met your travel needs. Nothing makes us so happy when our guests enjoy our coffee service and the taste of our local coffee. We look forward to your return and do our best to make your stay even more enjoyable.
10/10 Excellent
Bryce
15 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful and surprising experience
The entire facility was clean and updated. Room was modern and very spacious for a boutique hotel. Raj at the bar provided excellent customer service, and strove to make things perfect for his guests.
Bryce
Séjour de 2 nuits en février 2024
Réponse de Lovely Chandla le 16 févr. 2024
It was a pleasure to welcome you to our boutique Hotel Westport Tapestry Collection by Hilton, we’re elated that you thoroughly enjoyed your stay with us. Our team will be thrilled to know that they played a pivotal role in your experience with us, Our very friendly Team member Raj's sincere efforts to make our guests feel welcomed brings so much joy to us and I am glad it did not go unnoticed by you. We will share your kind words and appreciation with our entire team. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!
10/10 Excellent
Sherri
15 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All staff were friendly and helpful. Parking was close.
Sherri
Séjour de 1 nuit en février 2024
Réponse de LC le 15 févr. 2024
Thank you for your review. There is nothing better than satisfied guests. Our team truly celebrates these victories. These reviews mean the world to our team, and we can't thank you enough for taking the time to send this review. I am glad our parking area met your parking needs as well. We truly hope to see you again soon.
10/10 Excellent
Collette
Voyage en famille
14 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Theres a few options to eat around and most are walking distance. Easy and fast check in.
Collette
Séjour de 1 nuit en février 2024
Réponse de LC le 14 févr. 2024
Thank you for taking the time to review your most recent stay with us. We take great pride in our service and could not be happier that you enjoyed your stay and perhaps enjoyed some Kansas city BBQ. We look forward to your return and do our best to make your stay very enjoyable.
10/10 Excellent
RHONDA
Voyage en famille, Voyage en groupe
14 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was spotless! Cleanest I’ve ever seen! Staff was very nice! Plenty of parking.
RHONDA
Séjour de 1 nuit en février 2024
Réponse de LC le 15 févr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. We are very thrilled to hear that the hard work of our housekeeping staff did not go unnoticed by you. We hope to welcome you again soon.
10/10 Excellent
Stephanie
12 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stephanie
Séjour de 2 nuits en février 2024
Réponse de lc le 12 févr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 Excellent
William
11 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely front desk staff
William
Séjour de 4 nuits en février 2024
Réponse de Lovely Chandla le 11 févr. 2024
Thankyou for your recent stay with us and taking time to share your feedback. We strive hard to make sure that our guests have an enjoyable stay with us .I am glad our Front desk team's hard work and passion to serve our guests didn't go unnoticed by you. Should your travels bring you back to area please consider our hotel as your home away from home. Looking forward to serving you in future
6/10 Satisfaisant
Tara
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tara
Séjour de 3 nuits en février 2024
Réponse de lc le 12 févr. 2024
Thank you for sharing your experience. It is concerning to hear of your dissatisfaction, as you have graded us 3 out of 5. Our team takes any reported issues seriously. We are committed to upholding the high standards associated with our brand and will look into making necessary improvements. Your feedback is invaluable in guiding these efforts. Please allow me to contact you personally and discuss any concerns you may have regarding your recent stay with us. we hope you will give us another opportunity to offer a much better experience in the future.
10/10 Excellent
Christopher
Voyage en couple
10 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy check in and property is very clean
Christopher
Séjour de 1 nuit en février 2024
Réponse de LC le 11 févr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 Excellent
Jessica
27 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tasha was fantastic.
Jessica
Séjour de 1 nuit en janvier 2024
Réponse de LC le 28 janv. 2024
Thank you for choosing Hotel Westport Tapestry Collection by Hilton as your choice of your stay . We appreciate your business and feedback .We are glad you enjoyed your stay and Tasha our wonderful team member met your expectations in delivering the best service possible. We We look forward to welcome you back and will do our best to exceed your expectations the next time travels bring you back to our area.
10/10 Excellent
Ash
Voyage en couple
18 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Absolutely loved the room! Super comfy and clean.. easy to check in. Staff was nice and friendly.
Ash
Séjour de 1 nuit en janvier 2024
Réponse de LC le 28 janv. 2024
Thankyou for taking time to share your feedback with us. We are glad to hear that you enjoyed your stay with us and our team's efforts to provide the best service possible did not go unnoticed by you. We look forward to serve you in the future as well.
10/10 Excellent
Sam
13 janv. 2024
Sam
Séjour de 1 nuit en janvier 2024
Réponse de LC le 7 févr. 2024
Thank you for taking the time to share your overall experience. It seems our staff efforts to provide a comfortable and convenient experience have been successful. Our team ensures that we go above and beyond to deliver excellent service to our guests and patrons. We look forward to your future stays with us at Hotel Westport Tapestry Collection by Hilton.
10/10 Excellent
John
25 déc. 2023
John
Séjour de 1 nuit en décembre 2023
Réponse de LC le 27 déc. 2023
Thankyou for taking time to respond to the stay satisfaction survey. I appreciate your feedback and we look forward to serve you again should travels bring you back to KC
10/10 Excellent
Gary
15 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gary
Séjour de 1 nuit en novembre 2023
Réponse de Lovely Chandla le 20 déc. 2023
Thankyou for taking time to grade us. We appreciate your business and hope to welcome you back anytime travels bring you back to Kansas City. Happy Holidays to you and yours from all of us at Hotel Westport, Tapestry Collection by Hilton
10/10 Excellent
Paul
Voyage en couple
27 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was great. Very clean throughout. Great location.
Paul
Séjour de 2 nuits en novembre 2023
Réponse de Lovely Chandla le 4 déc. 2023
Thankyou for your recent stay with us and taking time to share your feedback. We strive hard to make sure that our guests have an enjoyable stay with us .I am glad our team's hard work and passion to serve didn't go unnoticed by you. Should your travels bring you back to area please consider our hotel as your home away from home. Looking forward to serving you in future
8/10 Bien
??
Voyage en famille avec de jeunes enfants
25 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean
??
Séjour de 1 nuit en novembre 2023
Réponse de Lovely Chandla le 27 nov. 2023
Thankyou for your recent stay with us and taking time to share your feedback. We strive hard to make sure that our guests have an enjoyable stay with us .I am glad our team's hard work and passion to serve didn't go unnoticed by you. Should your travels bring you back to area please consider our hotel as your home away from home. Looking forward to serving you in future
10/10 Excellent
Susan
Voyage en famille
20 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We liked the staff. They were friendly and helpful which made us feel comfotable..especially Paul who gave us a great recommendation of where to get good barbeque! Also the housekeeping manager was very sweet to me when I got disoriented one morning on the elevator because I hadn't had my coffee yet! We had a good laugh over that.We would come back.
Susan
Séjour de 2 nuits en novembre 2023
Réponse de LC le 21 nov. 2023
Thankyou for your recent stay with us and taking time to share your feedback. We strive hard to make sure that our guests have an enjoyable stay with us .I am glad our team's hard work and passion to serve didn't go unnoticed by you. Should your travels bring you back to area please consider our hotel as your home away from home. Looking forward to serving you in future
4/10 Médiocre
ashley
Voyage en couple
20 nov. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
It was a nice hotel clean and well kept. For the price i expected a coffee maker at the least in the room or even offered to us but nothing was offered or mentioned about anything when greated to check in no details of anything. I also would have thought that they would have a type of breakfast offered like a free continental breakfast but they only had a restaurant with is nice but like i mentioned before the persons working did not go over any of the details when we checked in at all.
ashley
Séjour de 2 nuits en novembre 2023
Réponse de LC le 21 nov. 2023
Thankyou for sharing your feedback with us. I apologize for any inconvenience you may have experienced during your recent stay. Please accept our sincere apologies and allow us to contact you directly .
8/10 Bien
Brenda
Voyage en groupe
12 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brenda
Séjour de 1 nuit en novembre 2023
Réponse de lc le 16 nov. 2023
Thankyou for your recent stay with us and taking time to share your feedback. We strive hard to make sure that our guests have an enjoyable stay with us .I am glad our team's hard work and passion to serve didn't go unnoticed by you. Should your travels bring you back to area please consider our hotel as your home away from home. Looking forward to serving you in future
10/10 Excellent
james
12 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
james
Séjour de 1 nuit en novembre 2023
Réponse de lc le 16 nov. 2023
Thankyou for your recent stay with us and taking time to share your feedback. We strive hard to make sure that our guests have an enjoyable stay with us .I am glad our team's hard work and passion to serve didn't go unnoticed by you. Should your travels bring you back to area please consider our hotel as your home away from home. Looking forward to serving you in future
6/10 Satisfaisant
Alan
11 nov. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Poor lighting in the room
Housekeeping service performed only one of five days
Alan
Séjour de 5 nuits en novembre 2023
Réponse de lc le 16 nov. 2023
Thankyou for your sharing your feedback, we will definitely discuss your concern with our staff. We hope you will give us another opportunity to exceed your expectations, should you choose to stay with us in future,
10/10 Excellent
Rondi
Voyage en groupe
10 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rondi
Séjour de 1 nuit en novembre 2023
Réponse de lc le 10 nov. 2023
Thankyou for your recent stay with us and taking time to share your feedback. We strive hard to make sure that our guests have an enjoyable stay with us .I am glad our team's hard work and passion to serve didn't go unnoticed by you. Should your travels bring you back to area please consider our hotel as your home away from home. Looking forward to serving you in future