Hôtel Big Creek, La Follette

« The ac had a horrible CLANK. We didn’t get any sleep. It was a very long night »

« Hôtel très correct mais 45 minutes pour faire le check in 😔 »

« Great and friendly experience. »

« The room is very clean and comfortable. We stay here often when visiting family and always have a great experience. Highly recommend Fairfield. »

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« Clean Room »

« Was the bad experience I had and we stayed two hours we left in the middle of the night lotta bugs and the smell of the room lotta mold shame we spend that money there. I believe we have to. They have to give us our money back. »

« The personal was friendly and helpful The walls would need a bit of attention »

« Moisi dans ma salle de bain, vieux et très bruyant »

« No towels in room when we arrived no pillow cases on pillows the pillows were stained. No hot water in the morning no cream and sugar for the coffee. Dust everywhere in the room. Pool non operational. Place was dirty gutters falling off building trash outside rooms blowing everywhere. Really sad to see how downhill it went from when we stayed in this location 17 years ago. It was nice back then not anymore. »

« J’ai aimé l’acceuil Et la rapidité de l’inscription. Le secteur autour de l’hôtel est agréable pour marcher et les restaurants tout près. Les tapis n’étaient pas propres dans la chambre, par contre la literie était très bien. »

« Tout est très bien »

« Put coffee pots back in rooms »

« When I checked in, the person checking me in was too busy talking to someone on their ear pods that the only thing she said to me was asking for my ID. My card key would not work and had to go back twice and she finally activated another card and walked with me to the door to make sure it worked. The room I found out later had small flies and spiders in it. I didn’t realize it until the next day because I was so tired fr driving. I had a funeral to go to was the only reason I didn’t check...

« Enjoyed my trip but on the first day of staying the man that checked me in was a bit rude because I told him I done all my paperwork and card online. He then proceeds to tell me that there is a deposit that I had no idea about and still have yet to receive back and everything in the room was left the way it was when we got there. There was also a cockroach that ran across the floor and needless to say, it lost its life! »