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Beoordelingen van Mr CAS Hotels - Special Class

Mr CAS Hotels - Special Class
Istiklal Caddesi No: 153, Beyoglu, Taksim, Istanbul

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 82 van 145 beoordelingen" "
Gastenscore: 8 - Goed. 32 van 145 beoordelingen" "
Gastenscore: 6 - Redelijk. 12 van 145 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 145 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 145 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Erkan

6 nachten verbleven in februari 2022
Reactie van Mr Cas Hotels op 24 feb 2024
Thank you, Erkan, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

6/10 – Redelijk

Erdem

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mooie hotel perfect als je rond om de istiklal caddesi wilt verblijven. Enige min punt was dat de kamer waar wij in verbleven te warm was.
2 nachten verbleven in oktober 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2021
Reactie van Mr Cas Hotels op 24 feb 2024
Thank you, dear Guest, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Uitstekend

Grace

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super cute hotel
Heel vriendelijk en uitstekend locatie.super schoon alle bezienswaardigheden op loopafstand!
8 nachten verbleven in mei 2017
Reactie van Serkan op 21 jun 2017
Thank you Grace, we hope to see you at Mr CAS Hotel again.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super locatie! Metro is 5 min loop afstand. Zodra je uit de deur bent ben al in de centrum. Altijd druk en gezellig. Aanrader
Reactie van Serkan op 30 mei 2017
Vielen Dank

10/10 – Uitstekend

Fatih mehmet

Positief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van Mr Cas Hotels op 20 feb 2024
Dear Fatih, Thank you very much for this kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

8/10 – Goed

marwa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The sound of the club until 4 clock
4 nachten verbleven in december 2023
Reactie van Mr Cas Hotels op 20 feb 2024
Dear Marwa, Thank you for your kind review and gentle criticism. Our beautiful hotel is in the middle of possibly the most fabulous and crowded street in this part of the world. Despite triple glazing there can be issues regarding outside sound creeping in. We restored the glazing of our windows and they function much much better now. We do hope that you come back and maybe stay at a courtyard room this time? Warmest regards,Front Office Team

10/10 – Uitstekend

MURAT

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
paranın hakkı
konumu çok iyi , parasına göre güzel bir hotel
3 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Waqaas

5 nachten verbleven in oktober 2023
Reactie van Mr Cas Hotels op 24 feb 2024
We would love to know why this review amounts to 1/5 and hope that next time you are here you tell us, dear Waqaas :)Warm regards,Front Office Team

10/10 – Uitstekend

Lucia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Mr Cas Hotels op 24 feb 2024
Wow! Thank you, Lucia!We are looking forward to your next visit. Warm regards,Front Office Team

10/10 – Uitstekend

EPHRAIM

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Mr Cas Hotels op 24 feb 2024
Dear Ephraim, Thank you very much. Do come back soon!Warm regards,Front Office Team

10/10 – Uitstekend

Feda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
yes
2 nachten verbleven in september 2023
Reactie van Mr Cas Hotels op 24 feb 2024
Thank you, Feda, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Uitstekend

Justina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Mr Cas Hotels op 24 feb 2024
Thank you, Justina, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Uitstekend

Mr Andrew

3 nachten verbleven in september 2023
Reactie van Mr Cas Hotels op 24 feb 2024
Dear Andrew, How wonderful to see that you had a nice time at Mr Cas. He are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Uitstekend

Elisabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Das Hotel und das Personal waren super nett und freundlich. Immer wieder gerne
3 nachten verbleven in september 2023
Reactie van Mr Cas Hotels op 22 feb 2024
Dear Elisabeth,Many thanks for your kind words. We are looking forward to welcoming you back. Warmest regards,Front Office Team

10/10 – Uitstekend

Peter

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mr. Cas is a beautiful and unique hotel for those looking to stay in a historic hotel but with modern comforts. It’s located on the bustling Istiklal Avenue, so shopping and restaurants are all within walking distance. The hotel is gorgeous with ornate details and fixtures that transport you back in time leading you to believe that the fictional Mr. Cas did once reside there. There’s a mini-museum on the second floor that celebrates some of the building’s real history. My friends and I stayed in the rooms that connect with double doors. The rooms were spacious and well-appointed. I love the smell of the products in the bathrooms and throughout the hotel. The bottles were a little small, so it would be nice if they had full-sized pump dispensers to minimize plastic waste. Also, the grout lines seemed a little dirtier than desired, but it is an old building. The breakfast buffet was a beautiful spread with a little bit of something from everyone. All of the staff was friendly and attentive. One of the rooms had an AC issue when we checked in, but the staff sent us a courtesy bottle of wine and fixed the issue by the evening. They also sent up someone immediately to close the skylight blinds to minimize the room heating up during the day. One annoying thing is that the vanity lighting in the bathroom doesn’t have a switch. The only way to turn it off is to remove the card that activates the power for the room, but then you can’t charge any devices overnight.
Reactie van Mr. Cas Hotels Management op 29 aug 2023
Dear Peter Pasco, On behalf of the entire team at Mr. Cas Hotels, I wanted to extend our gratitude for taking the time to share such a good review of your recent stay with us. We are happy to hear that you had a great experience and that our efforts have contributed to making your stay truly enjoyable. Your kind words and positive feedback inspire us to strive for excellence, and we look forward to welcoming you back to Mr. Cas Hotels in the future. Should you have any further comments and suggestions, please do not hesitate to reach out. Thank you for choosing us. Warm regards

10/10 – Uitstekend

Suzan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
The hotel was beautiful and had a very pleasant atmosphere. The staff were all very welcoming and nice and helped us with any concerns. The location was very beautiful for tourists, as we got to explore a nice part of Istanbul. The room was always clean and tidy with a nice smell and was very comfortable to be in (mattress and pillows were very comfortable and clean) Every floor was beautifully designed and the walls were nicely decorated. Very good experience! 10/10
7 nachten verbleven in augustus 2023
Reactie van Mr Cas Hotels op 24 feb 2024
Dear Suzan,Thank you for this beautifully crafted, review and your perfect depiction of our Hotel, Mr Cas. We are eternally grateful and hope to welcome you back soon. Warm regards,Front Office Team

6/10 – Redelijk

Marcela

Daha iyi olabilir
Klima yetersizdi kahvaltı Türk kültürüne hitap etmiyor Türk müşteriler ona göre gelsin bir daha kalıcağımı zannetmiyorum...
6 nachten verbleven in augustus 2023

10/10 – Uitstekend

Maywand

1 nacht verbleven in juli 2023
Reactie van Mr Cas Hotels op 24 feb 2024
Dear Maywand,Many thanks for your kind review, you made our day. Do come back soon. Warm regards,Front Office Team

8/10 – Goed

TAHSIN

1 nacht verbleven in juni 2023
Reactie van Mr Cas Hotels op 24 feb 2024
Thank you, Tahsin, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Uitstekend

Kashif

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location, right in the middle of the busy street in Istanbul city. But with this Ofcourse comes some noise (night club near by) so it should be expected. But ignoring that, the hotel is excellent, staff are extremely helpful and attentive, the facilities look great and it’s difficult to get this central with other hotels.
4 nachten verbleven in juni 2023
Reactie van Mr Cas Hotels op 24 feb 2024
Thank you, Kashif, for your lovely review and precise description of our establishment. We are looking forward to welcoming you back, hopefully soon. Warm regards,Front Office Team

8/10 – Goed

Ayhan

1 nacht verbleven in juni 2023
Reactie van Mr Cas Hotels op 24 feb 2024
Thank you, Ayhan, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

8/10 – Goed

Anil

4 nachten verbleven in mei 2023
Reactie van Mr Cas Hotels op 24 feb 2024
Thank you, Anil, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Uitstekend

Steinchen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023
Reactie van Mr Cas Hotels op 24 feb 2024
Thank you, Steinchen, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Uitstekend

michael

3 nachten verbleven in februari 2023
Reactie van Mr Cas Hotels op 24 feb 2024
Thank you, Michael, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

8/10 – Goed

Recep

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2023
Reactie van Georges Hotel Galata op 24 feb 2024
Thank you, Recep, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

8/10 – Goed

Ilker

2 nachten verbleven in april 2023
Reactie van Mr Cas Hotels op 24 feb 2024
Thank you, İlker, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Uitstekend

Sarit

4 nachten verbleven in maart 2023
Reactie van Mr Cas Hotels op 24 feb 2024
Thank you, Sarit, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

8/10 – Goed

Hasan

1 nacht verbleven in maart 2023
Reactie van Mr Cas Hotels op 24 feb 2024
Thank you, Hasan, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

8/10 – Goed

Jennifer

Positief: Netheid, personeel en service
Nattklubben intill är ett problem.
Hotellet i sig är väldigt fint, jag hade önskat rum högt upp vilket jag fick men det jag inte visste var är att det ligger en nattklubb precis intill som spelar hög musik fram till klockan 5-6 på morgonen. Jag fick inte en helt natts sömn under vistelsen. Förbannelsen över rum 310, helt enkelt. Vackra rum och skön säng. Doften inne på hotellet är magisk och produkterna på rummet likaså.
4 nachten verbleven in januari 2023
Reactie van Mr Cas Hotels op 24 feb 2024
Dear Jennifer,Thank you for your kind review and gentle, patient critique. We are indeed very centrally located, hence the sound. We do hope that you come back to stay again and enjoy a less "vibrant" room at Mr Cas. Warm regards,Front Office Team

2/10 – Ontzettend slecht

Magued

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very unprofessional and arrogant staff. I received a different room than what I booked and they insisted that it was correct even after I show them the pictures on Expedia. They said that Expedia doesn’t know but they do.
Reactie van Erhan Cetin op 20 jan 2023
Dear Magued WilsonThank you for taking the time to post on your review of your recent stay with us.I am sorry to hear that we have not managed to exceed you expectations on this stay and that the room was not as you had expected.However, the room you stayed (302) is an "Avenue view Deluxe Room" and your reservation was exactly for the same room type. The picture you showed to reception clerk was our hotels cover photo and it was a picture of our "Junior Suite" Probably you may not noticed the pictures and the descriptions of the room which you booked and you thought that you booking the room at the cover picture. Kind regards

10/10 – Uitstekend

Stanislav

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2022
Reactie van Mr Cas Hotels op 24 feb 2024
Thank you, Stanislav, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Uitstekend

Emre

Reactie van Mr Cas Hotels op 24 feb 2024
Thank you, Emre, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Uitstekend

Begüm

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022
Reactie van Erhan Cetin op 20 jan 2023
Dear BegumThank you for taking the time to leave a ten point review.Thank you for choosing Mr Cas Hotels, we look forward to welcoming you back in the future!Kind regards

10/10 – Uitstekend

Ecem

1 nacht verbleven in november 2022
Reactie van Erhan Cetin op 20 jan 2023
Dear EcemThank you for taking the time to leave a ten point review.Thank you for choosing Mr Cas Hotels, we look forward to welcoming you back in the future!Kind regards.

10/10 – Uitstekend

Karsten Ken

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Sehr schönes, kleines Boutique Hotel in guter Lage. Die Einrichtung ist etwas in die Jahre gekommen aber dem Charme tut das keinen Abbruch. Sehr freundliches und engagiertes Personal. Das reichhaltige, täglich wechselnde Frühstücksbüffet ist sehr zu empfehlen!
5 nachten verbleven in oktober 2022
Reactie van Erhan Cetin op 20 jan 2023
Dear Karsten KenThank you for taking the time to leave a 5 point review, we are delighted to hear that yo'd highly recommend our hotel and that you enjoyed the location and breakfast.We are also thrilled to hear that you enjoyed our friendly team, and hope they helped you to feel at home and welcome during your stay.Thank you for choosing Mr Cas Hotels, we look forward to welcoming you back in the future.Kind regards

6/10 – Redelijk

Mohamed Yassine

Reisde met familie
Positief: Netheid, personeel en service
Bien pour un voyage en couple ou en solo
Séjour d’une nuit en famille avant de repartir pour paris. Très bon emplacement pour faire du shopping et être au centre de la ville. Ne convient pas du tout au famille. Très très bruyant la nuit. D’ailleurs des boules quies sont offertes par l’hôtel.
1 nacht verbleven in augustus 2022
Reactie van Erhan Cetin op 20 jan 2023
Dear Mohammed YassineThank you for taking the time to post on your review of your recent visit to us here in İstanbul.I am sorry to hear that we have not met with your expectations on this visit.Taksim, the heart of Istanbul and and a region lives 24 hours a day. One of the main advantages of staying at Istiklal Avenue, sometimes, this can be a disadvantage, causing noise problems that can turn into discomfort. The team and I genuinely hope that we would have the opportunity to welcome you back to us here in İstanbul and Mr Cas Hotels in the future. Kind regards

10/10 – Uitstekend

Akash

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2022
Reactie van Erhan Cetin op 20 jan 2023
Dear AkashThank you for taking the time to leave a five ten point review, we are delighted that you had an excellent stay. We pride ourselves on our customer service excellence and we are glad that this was delivered to you.Thank you for choosing Mr Cas Hotels, and we look forward to welcoming you back in the future.Kind regards

8/10 – Goed

AHMED

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Location is prrfect its in middle of istiklal avenue so you are in the middle of downtown, unfortunately there is a night club infront with speakers outside very noisy but once you close windows its bearable, staff are nice but not easy to communicate with due to their poor english, AC was bad it doesn't blow cold air all the time, its crowded and loud noise from the streets if you are not into that it will bother you .
6 nachten verbleven in juli 2022
Reactie van Erhan Cetin op 20 jan 2023
Dear AhmedThank you for taking the time to post on your review of your recent visit to us here in İstanbul.I am sorry to hear that we have not met %100 with your expectations on this visit.Taksim, the heart of Istanbul and and a region lives 24 hours a day. One of the main advantages of staying at Istiklal Avenue, sometimes, this can be a disadvantage, causing noise problems that can turn into discomfort. The team and I genuinely hope that we would have the opportunity to welcome you back to us here in İstanbul and Mr Cas Hotels in the future. Kind regards

10/10 – Uitstekend

Rania

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing Staff
Location is wonderful, at the heart of istiklal st. Several restaurants and shops around. I got the Felix room, which was on istiklal st. Nice room and view but can be noisy at night. The best thing about this hotel is the staff. The manager Cihan, was genuine and super helpful. He went above and beyond to answer all my questions and provide assistance. Hossein is a superstar and so helpful. I wasn’t feeling well and they sent me nice bouquet of flowers. Amina, is the best housekeeper and so sweet. I highly recommend this hotel. They made me feel I was home and safe!
8 nachten verbleven in juli 2022
Reactie van Pinar Cetin op 27 jul 2022
Thank you for your 10 /10 rating. Mr Cas Hotel team was thrilled to read that you had such a good time with us. Our hotel prides itself with the great service our team delivers and to hear you have received this service is excellent. Your comments are highly valued as they give us an opportunity to improve those aspects we may not be aware can cause any inconvenience. Please rest assured that your feedback has been passed on to relevant departments. Call or email us if there is anything we can help you with. We look forward to welcoming you back to us soon. Pinar Cetin

10/10 – Uitstekend

Alper

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2022
Reactie van Erhan Cetin op 20 jan 2023
Dear AlperThank you for taking the time to leave a five ten point review, we are delighted that you had an excellent stay. We pride ourselves on our customer service excellence and we are glad that this was delivered to you.Thank you for choosing Mr Cas Hotels, and we look forward to welcoming you back in the future.Kind regards

4/10 – Matig

Caroline

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Sehr warm im Zimmer, keine Klima! Leider nicht sauber genug… Das Wasser im Waschbecken konnte nicht ablaufen und die Handtücher hatten Löcher Viel zu laut… Diskotheken nebenan und zum Wochenende fand auch noch eine Feier statt Das Frühstück und die Lage waren hingegen gut
7 nachten verbleven in mei 2022
Reactie van Erhan Cetin op 20 jan 2023
Dear CarolineThank you for taking the time to post on your review of your recent stay with us.I am sorry to hear that we have not managed to exceed you expectations on this stay and that the hotel was not as you had expected. We will certainly be taking on board your comments so that we can collectively work as a team to improve and also for any future plans.The team and I hope to see you back with us here in Mr Cas Hotels, when you are next back in the area.Kind regards

10/10 – Uitstekend

Neslihan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Çok özel bir otelde kalmak istiyorsanız...
Otelin konumu, dekorasyonu, hizmet, personel, kahvaltı, teras, herşey kusursuzdu... Kalpten teşekkür ediyoruz.
2 nachten verbleven in mei 2022
Reactie van Pinar Cetin op 12 mei 2022
Bizi seçtiğiniz ve desteklediğiniz için çok teşekkür ederiz.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Otel çok güzeldi. Çok memnun kaldık odanın temizliğinden vs. Fakat karşılayan kişilerin tavırları cok bı
1 nacht verbleven in april 2022

10/10 – Uitstekend

Ying

2 nachten verbleven in april 2022
Reactie van Mr Cas Hotels op 24 feb 2024
Thank you, Ying, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Uitstekend

Kadir

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2022
Reactie van Mr Cas Hotels op 24 feb 2024
Thank you, Kadir, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Uitstekend

Mikail

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unbelievable good 💙
6 nachten verbleven in maart 2022
Reactie van Mr Cas Hotels op 24 feb 2024
Thank you, Mikail, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Uitstekend

Ayhan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021
Reactie van Mr Cas Hotels op 24 feb 2024
Thank you, Ayhan, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Uitstekend

Onur

2 nachten verbleven in maart 2022
Reactie van Mr Cas Hotels op 24 feb 2024
Thank you, Onur, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Uitstekend

Selma

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2022