Réception
Vérifier la disponibilité

Avis sur Lionel Hotel Istanbul

5 out of 5
Lionel Hotel Istanbul
Yenidogan Mahallesi Abdi Ipekci, Cad. Bölükbasi Sok. No1, Bayrampasa, Istanbul

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 219 avis sur 372." "
Note des voyageurs de 8 (Bien), d’après 91 avis sur 372." "
Note des voyageurs de 6 (Satisfaisant), d’après 25 avis sur 372." "
Note des voyageurs de 4 (Médiocre), d’après 15 avis sur 372." "
Note des voyageurs de 2 (Horrible), d’après 22 avis sur 372." "

8,8/10

Propreté

8,6/10

Personnel et service

8,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Mélik

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super hôtel proche du metro nombreux bus . Piscine sauna hammam salle de sport...vraiment bien. Mention spécial pour Abdelkadi, a la réception, une gentillesse immense et super professionnel avec lui le mot problème n'existait pas il n'avait que des solutions. Merci encore
Séjour de 2 nuits en avril 2024
Réponse de Guest Relations Department le 21 mai 2024
Dear Valued Guest, We would like to thank you for taking the time to share your experience at Lionel Hotel Istanbul. We are very pleased that you enjoyed our location, SPA facilities and service of our staff. It was and will always be our pleasure to ensure your comfort and we look very much forward to welcoming you back at our property each time you visit Istanbul. Kind regards,Zara AshyrovaGuest Relations Department

8/10 Bien

Achraf, Bruxelles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024

10/10 Excellent

Ibrahim

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Merci pour toutes
Séjour de 3 nuits en novembre 2023
Réponse de Guest RELATION le 5 déc. 2023
Dear guest, thank you so much for your review. We are happy to see that you have enjoyed your stay with us. We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

6/10 Satisfaisant

Nacer

Reception they need to Traite all customers with professional ًjob and with respect.
Séjour de 3 nuits en septembre 2023
Réponse de Guest Relation le 18 sept. 2023
Dear guest, We have regretfully learned about your dissatisfaction. We would love to know more about your experience to review our services and take any necessary corrective actions. We are looking forward to having another chance to welcome you back here in Lionel Hotel Istanbul to catch up with your expectations. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

8/10 Bien

Sidene

Séjour de 2 nuits en août 2023
Réponse de Guest Relation le 14 sept. 2023
Dear Guest , thank you so much for your valuable rating . We are truly contented to see that you had a pleasant stay with us . We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

10/10 Excellent

Matthieu

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic stay in this hotel, we are a family with 2 kids, we had a very nice and confortable corner suite, breakfast was good, swimming pool is big enough, and there is a free sauna/hammam
Séjour de 1 nuit en août 2023
Réponse de GUEST RELATION le 23 août 2023
Dear Matthieu LAUGA , thank you so much for taking your time to write this kind review . We are jubilant to see that you had a pleasant stay with us . We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

4/10 Médiocre

Christian

Voyage en famille
Les points faibles : Propreté
On demande une chambre non fumeur on arrive la chambre bu les cigarettes pas possible de changer pas de chambres dispo on paye le petit déjeuner à la réception le matin ils ne laisse pas rentrer au resto causé qui ils ont pas reçu l’info donc retour à la réception pour q u ils appelle le resto au début une femme de ménage fait bien son travail dernier jour remplacer par un jeune qui a utiliser nos toilettes et il les a laisser dans un état catastrophique étrangement un de nos pantalons a était utiliser avec des traces de 💩 Choc total le pantalon bien sûr à la laisser sur place très déçu
Séjour de 7 nuits en octobre 2022

10/10 Excellent

Nadia

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout est nickel super belle accueil
Séjour de 2 nuits en juillet 2022
Réponse de Guest Relation Representative le 4 août 2022
Dear Guest , we are thankful for your kind review and we are truly happy to see that your staying had satisfied you . We are looking forward to have the chance to welcome you again . Kind Regards , Kadriye Yavru , Guest Relation Representative

2/10 Horrible

Maxime

Séjour de 1 nuit en juillet 2022
Réponse de Guest Relation Representative le 22 juil. 2022
Dear guest, We have regretfully learned about your dissatisfaction. We would love to know more about your experience to review our services and take any necessary corrective actions. We are looking forward to having another chance to welcome you back here in Lionel Hotel Istanbul to catch up with your expectations. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

10/10 Excellent

Brahim

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel excellent mais la piscine de quartier
Hôtel parfait du rez-de-chaussée au septième étage mais par contre un gros bémol sur la piscine et les étages inférieurs qui sont très mal géré la piscine est dégueulasse elle est ouverte aux adhérents de la salle de sport qui ne font pas partie de l’hôtel Un vrai contraste entre le rez-de-chaussée est le septième Mérite un 5 étoiles Par contre la piscine et la salle de sport mérite ce qu’on peut mettre à une piscine du quartier donc pas d’étoile Je ne comprends pas qu’un tel hôtel de standing et besoin des adhérents de la salle de sport la piscine est petit il peut accueillir au maximum six ou Sept personnes Quand dimanche il y avait peut-être 20 gamins du quartier qui nager dans la piscine pour la plupart ne portait même pas demandé de bain et des shorts les adhérents de La salle de sport sort de la salle même pas ils nous prennent une douche qu’ils sont dans l’eau
Séjour de 7 nuits en juin 2022
Réponse de FOM le 14 juin 2022
Dear guest, Many thanks for your review and rating. We are delighted that you have enjoyed our property in general. Regarding the issue we would like to extend our sincere apologies, and ensure yourself that we will be following up with the enhancements for mentioned service. We are definitely looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Orçun ERSOY Front Office Manager

10/10 Excellent

Ozcan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Belle grande chambre moderne et très propre
Séjour de 1 nuit en mars 2022
Réponse de FOM le 14 mars 2022
Dear guest, Many thanks for your review. We are happy to see that you have enjoyed your stay with us. We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Orçun ERSOY Front Office Manager

10/10 Excellent

Samir

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel très propre jolie . Personnel très désagréable dommage surtout en réception . Sinon dans l’ensemble très correct en qualité prix . Un peu loin des quartiers touristiques
Séjour de 8 nuits en décembre 2021
Réponse de FOM le 1 févr. 2022
Dear guest, Many thanks for your review and rating. We are delighted that you have enjoyed our property in general. Regarding the issue we would like to extend our sincere apologies, and ensure yourself that we will be following up with the enhancements for mentioned service. We are definitely looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Orçun ERSOY Front Office Manager

8/10 Bien

FARUK

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bad check in experience but nice hotel
Bad check in experience , I had booked a superior room and they arranged us a standard room despite the fact they saw at the reception we had a baby and it was impossible to fit a baby cot in the standard room. We finally managed getting back our original attributed room which was a superior and we never understood why they did this … it’s our 5th stay in this hotel Room was ok but very heavy cigarette smell despite being a non smoking room , they proposed the ozone machine which didn’t help much as curtains were infected with cigaret smells… Besides these 2 , everything went perfect and ok ! The hotel is amazing and I will come back definitely but I’ll ensure in the future getting the room I have booked and paid + call in advance to get a non smoking room !
Séjour de 2 nuits en décembre 2021
Réponse de FOM le 4 janv. 2022
Dear guest, Many thanks for your review and rating. We are delighted that you have enjoyed our property in general. Regarding the issue we would like to extend our sincere apologies, and ensure yourself that we will be following up with the enhancements for mentioned service. We are definitely looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Orçun ERSOY Front Office Manager

2/10 Horrible

Gadouche

Les points faibles : Personnel et service et équipements
Séjour de 6 nuits en novembre 2021

10/10 Excellent

Abdelhakim

Voyage en famille
Excellent hôtel1/10
Séjours fantastique10/10
Séjour de 2 nuits en septembre 2021
Réponse de FOM le 30 sept. 2021
Dear guest, Many thanks for your review and rating. We are delighted that you have enjoyed your stay with us. We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Erhan Omac Front Office Manager

10/10 Excellent

Abdelhakim

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hôtel 10/10
Séjours fantastique10/10
Séjour de 1 nuit en septembre 2021
Réponse de FOM le 28 sept. 2021
Dear guest, Many thanks for your review and rating. We are delighted that you have enjoyed your stay with us. We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Erhan Omac Front Office Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Je recommande cette Hôtel juste parfait !! La chambre était magnifique avec la baignoire très beau pour un couple .
Séjour de 1 nuit en septembre 2021
Réponse de FOM le 18 sept. 2021
Dear guest, Many thanks for your rating. We are delighted that you have enjoyed your stay with us. We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Erhan Omac Front Office Manager

4/10 Médiocre

Voyageur vérifié

Voyage en groupe, Voyage d’affaires, Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
L’hôtel est bien mais niveau service et prix c’est un peu trop car j’ai déjà fais d’autres hôtel 5 * j’ai manger 1000 fois meilleur et rapport qualité prix c’était le top
Séjour de 4 nuits en avril 2021
Réponse de FOM le 22 avr. 2021
Dear guest, Thanks for sharing your review. We regret that we have fallen short in extending our services to your entire satisfaction. Your comments have been shared with related authorities to evaluate any corrective actions.We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Erhan Omac Front Office Manager

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Honnêtement j’ai rien à dire pour cette hôtel je suis très satisfait !!
Séjour de 1 nuit en mars 2021
Réponse de FOM le 22 mars 2021
Dear guest, Many thanks for your review and rating. We are quite happy to see that you were satisfied with the services extended. We are definitely looking forward to welcoming you bac khere in Lionel Hotel Istanbul soon. Thank you Best regards, Erhan Omac Front Office Manager

2/10 Horrible

Ömer

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 9 nuits en décembre 2020

4/10 Médiocre

Amar, Paris

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
Les points forts : Équipements
Les points faibles : Personnel et service
Hôtel plutôt correcte mais ne métrite pas les 5 étoiles
Séjour de 5 nuits en septembre 2020
Réponse de FOM le 6 oct. 2020
Dear guest, Thanks for your review, we have regretfully learned your dissatisfaction. We would love to know more about your experience ro evaluate our services and take necessary corrective actions if there are any. Looking forward to hearing from you at your convenience and welcoming you back soon with a much better service understanding. Thank you Best regards, Erhan Omac Front Office Manager

2/10 Horrible

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 3 nuits en janvier 2020
Réponse de Erhan le 10 janv. 2020
Dear guest, We have regretfully learned your dissatisfaction and we would love to learn more about your experience. If you could share any details at your convenience we would take any corrective actions needed. Looking forward to hearing from you at your convéniénce. Thank you Best regards, Erhan OMAC Front Office Manager

8/10 Bien

Kenan, Marl

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel soweit sehr gut. Leider wurde die Straße sarniert und dies wurde nachts durchgeführt, was extrem laut war. Die Lautstärke im Flur war auch zu laut. Wir waren den ganzen Tag nicht im Hotel Aber morgen und Abends konnten wir das wahrnehmen.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Peter

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wow!! Room service was amazing! Only issue was leakage from a bandage on the sheets. Charged for washing the sheets
Séjour de 5 nuits en mai 2024
Réponse de Guest Relations Department le 21 mai 2024
Dear Valued Guest, Thank you for taking the time to comment on your recent stay with us; it was great to note that you have enjoyed our hotel and service in overall. As for the sheets, please be informed that according to the damage policy of our hotel, our guests may be charged due to irreversible damage. Therefore we are asking for you kind understanding in this regards. We hope to have the pleasure of welcoming you back again. Sincere regards, Zara AshyrovaGuest Relations Representative

6/10 Satisfaisant

Maral

Séjour de 9 nuits en avril 2024
Réponse de Guest Relations Department le 21 mai 2024
Dear Valued Guest, Thank you for grading your stay at our hotel. And while we are truly dissapointed to see that we were unable to meet with your expectations, we would very much like to know the causes thereof in order to make necesary improvements. We hope we can have the opportunity of welcoming you back in order to demonstrate our best services. Sincerely,Zara AshyrovaGuest Relations Representative

10/10 Excellent

Muzi

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service, great room, reception staff super helpful. Would highly recommend for families. Located 10 minuates drive from all major tourist sites.
Réponse de Guest Relations Department le 13 mai 2024
Esteemed Guest,Thank you very much for your kind and most flattering comments which we have shared with our hotel’s team. Needless to say, we are all thrilled that you enjoyed our hotel and the services we provide, and very much look forward to your return visit. Sincere regards,Zara AshyrovaGuest Relations Department

10/10 Excellent

Sandrine, Dacula

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property and the services exceeded my expectations. I was there for 8 nights and i had a great stay! Only minus is the area (lots of mechanic shops, and warehouses, etc.) There isn't much to do on foot. But with a car, you can get to everything you need to in less than 10-15 minutes.
Séjour de 8 nuits en mars 2024
Réponse de Guest Relations Department le 13 mai 2024
Dear Guest, We are so flattered by your kind and generous comments regarding your stay at the Lionel Hotel Istanbul; thank you!; Above all, it gives us great pleasure to see that we have been worthy of your selection and have managed to exceed your expectations. Our entire team looks forward to welcoming you again in the near future. Sincere regards,Zara AshyrovaGuest Relations Representative

10/10 Excellent

Shafqat

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en mars 2024

2/10 Horrible

Tanzila

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 10 nuits en février 2024

10/10 Excellent

MOHAMED

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing
Séjour de 2 nuits en février 2024
Réponse de LİONEL HOTEL FRONT OFFICE MANAGER le 29 févr. 2024
Dear Mr.Mohamed ;Thank you so much for your valuable and kind review .Your constructive feedback has been noted and shared with the team and will be used for improvement of our services. We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you. Best regards, Ali GÜREŞ Front Office Manager

2/10 Horrible

Beycan

Séjour de 1 nuit en février 2024

8/10 Bien

SELCUK HUSEYIN

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Confort de la chambre
Séjour de 1 nuit en février 2024

10/10 Excellent

Rukiye, Nürnberg

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Hotel war luxuriös und sauber. Leider befindet es sich im Industriegebiet und die Fenster waren nicht schallisoliert, sowie die Wände, dadurch hörte man viel Lärm von der Umgebung
Séjour de 2 nuits en février 2024
Réponse de Front Office Manager le 16 févr. 2024
Dear Mrs.Rukiye ;First of all Thank you very much for choosing us.Your valuable comments are very important for us..Your constructive feedback has been noted and shared with the team .We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you. Best regards, Ali GÜREŞ Front Office Manager

10/10 Excellent

Veysel

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

10/10 Excellent

Samet

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

8/10 Bien

Özcan

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Emine

Séjour de 3 nuits en janvier 2024

8/10 Bien

Süleyman Arel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Onur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
İlgi alakaları güzel idi Ankara'dan geldik hiç Bir sorun yaşamadık kapıdan ilk girdiğimizden çıkışımıza kadar güler yüzlü personel ve samimiyetleri gayet güzel ve başarılı teşekkürler
Séjour de 1 nuit en janvier 2024
Réponse de Önbüro Müdürü Ali Güreş le 9 févr. 2024
Sayın Onur ;Öncelikle Otelimizi tercih ettiğiniz için teşekkür ederiz .Değerli yorumlarınız bizim için değerli.Yapmış olduğunuz olumlu değerlendirme ile ilgili olarak tüm ekip arkadaşlarımla paylaşacağım.Sizleri en kısa sürede tekrar aramızda görmek için sabırsızlanıyoruz.Saygılarımla Önbüro Müdürü Ali Güreş

8/10 Bien

Bilan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was alright. Most of the staff were helpful and polite!!
Séjour de 4 nuits en janvier 2024
Réponse de Front Office manager le 16 févr. 2024
Dear Mr.Bilan;First of all Thank you very much for choosing us.Your valuable comments are very important for us..Your constructive feedback has been noted and shared with the team .We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you. Best regards, Ali GÜREŞ Front Office Manager

10/10 Excellent

hamid

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023

10/10 Excellent

Muhammet ali

Séjour de 3 nuits en décembre 2023
Réponse de Guest Relation le 12 déc. 2023
Dear guest, thank you so much for your review. We are happy to see that you have enjoyed your stay with us. We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

10/10 Excellent

Oliver

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is in a slightly industrial type area affording a good opportunity to see work and bustle in a non-tourist environment but still with many local restaurants to hand. Istanbul library is a short walk (we'll worth a visit for it's community spaces) and T4 metro/tram line station is also very close by. They serve a good breakfast and we all enjoyed swimming in the pool.
Séjour de 3 nuits en août 2023
Réponse de Guest RELATION le 8 déc. 2023
Dear Oliver CROWLE , thank you so much for your valuable review . We are contented to see that you have enjoyed your stay with us . We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

6/10 Satisfaisant

Murat

Séjour de 1 nuit en novembre 2023
Réponse de Guest Relation le 14 nov. 2023
Değerli Misafirimiz , değerlendirmeniz için teşekkür ederiz.Deneyiminizle ilgili daha kapsamlı görüşlerinizi almayı diler , eksik veyahut geliştirilmesi gereken bir alan söz konusu ise dikkat ve özenle yaklaşmak isteriz . Saygılarımızla , Kadriye Yavru , Misafir İlişkileri Temsilcisi

10/10 Excellent

yousif

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Guest Relation le 6 nov. 2023
Dear guest, thank you so much for your review. We are happy to see that you have enjoyed your stay with us. We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

8/10 Bien

Rim

Voyage en famille
Les points forts : Propreté
Good hotel and accommodation
Some of the staff was excellent, and some other weren’t great.
Séjour de 3 nuits en octobre 2023
Réponse de Guest Relation le 2 nov. 2023
Dear Rim Kobeitri , thank you so much for your kind feedback . We are jubilant to see that you have enjoyed your stay in general .We would love to know more about your experience to review our services and take any necessary corrective actions.We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

10/10 Excellent

Sedat

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de Guest Relation le 31 oct. 2023
Değerli Sedat Mestanoğlu , nazik değerlendirmeniz için çok teşekkür ederiz . Sizlere keyifli bir konaklama sunmuş olmaktan memnuniyet duyuyoruz . Gelecekte de sizi en iyi şekilde ağırlamak dileğiyle . Saygılarımla , Kadriye Yavru , Misafir İlişkileri Temsilcisi

10/10 Excellent

Serhat

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Guest Relation le 8 oct. 2023
Dear guest, thank you so much for your kind review. We are delighted to see that you have enjoyed your stay with us. We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

8/10 Bien

Osama

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Guest Relation le 7 oct. 2023
Dear Osama ALHUSSIN , Thank you for your kind rating . We are delighted to see that you have enjoyed your stay in general . We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative