Vakantie en citytrip naar St. John's Island

Ontbijt mager voor Europese brood liefhebbers verder top

Beautiful hotel, let down by service — such potential The Mett has so much going for it — the building itself is stunning, and our Junior Suite was gorgeous. The gym is genuinely one of the best I've used at a hotel, and we loved the park nearby. On paper this should be our go-to staycation spot. Unfortunately, the service didn't match the setting. At Canning Bar and reception we had to ask multiple times for basic things, and room service was the same story. We mentioned it was my partner Dav's birthday when we checked in, hoping for even a small gesture, but nothing came of it. The pool was a real disappointment. It was overdue a refresh even before the rain came, and afterwards it was left soaked and unusable — no one had cleaned it up. There was no music or atmosphere, kids were in the adult pool area, and staff walked past repeatedly without checking if we needed anything. Canning Bar itself was also freezing — we couldn't comfortably sit there for long. One bright spot: Robert, the manager, was attentive, warm, and clearly cared about getting things right — a shame the rest of the team didn't follow his lead. L'Amo restaurant was excellent too; we enjoyed it so much we went back a second night. With some attention to service standards and pool upkeep, this could easily be a five-star stay. Right now, it falls short of the potential the building and location clearly have.

staff is friendly and helpful

Heb in de afgelopen paar jaar in verschillende hotels verbleven wereldwijd zowel voor vakantie als zakelijk maar dit hotel kan ik iedereen aanraden voor zowel families als voor zaken. Het hotel ligt op Sentosa eiland 5 minuten vanaf de stad met de taxi, dus na het werk een goede plek om even tot rust te komen. Door de tuin van het hotel is het strand goed bereikbaar.