B&B in Île d'Orléans

'The view us exceptional and staff very friendly.'

'I received an email that there was an issue with the payment. I replied but never got a response. I called and was told to update payment method in Expedia. I did but no reaction. Called again: left a message. Nobody called back. I checked the credit card app and the amount had been deducted days before. I called again….. only then I received the instructions for check in. Costed me over 10 euros with T-Mobile…. After check in: be prepared to find written instructions all over the place. Even...

'The premises are rundown and neglected. Access to the rooms with our luggage was almost a health hazard. The single member of the hotel staff was not flexible and came off as unwelcoming and abrasive. Will not return this hotel.'