2/10 – Ontzettend slecht
Josh C.
15 jan 2026
0 stars for host. Experience overall unacceptable. For safety endangerment and false advertising. When we arrived in -20 C temp a day before NYE, no salt, not shovelled, sliding door to access the keypad door was jammed. Called host and rather than call local staff to assist, was told to break in, convo done. Even with cctv camera on us, we toiled for 15-20 mins hurting our muscles straining in sub zero temps to get inside using levers and shovels to pry. It was only when we called again and threatened to leave that they called staff.Worse than this nasty arrival was the false advertising. The infrared sauna was outside in unheated garage. Looked online at model specs: needs to be indoors 20 C to work. As well hot tub reeked of putrid eggs. Both were primary reasons and at prohibitive cost for 2 nights was many hundreds of dollars more than similar listings. We requested only partial refund bc space was suitable minus some of the grime and kettle not working. We thought very fair. Sorry: Advertising a sauna that cannot work in its current setup from Sept-April is false advertising unless listing has caveat. They ignored comment re: sauna manual as well as simple fix of having it inside heated basement. They seemed to know about smell too; again no caveat in listing.0 stars also for VRBO for the support. Our party of 4 offered insulting meagre voucher to split. Excuse was they said they asked host for part refund and they said no. What then to enforce accurate listings?

Josh C.
2 nachten verbleven in december 2025














