Vind je ideale hotel in Harwood Heights

'There were stains on the carpet and where the thermostat was an awful smell coming from that area-like musty smelling. We stayed and paid premium rate for a firework view and while I know they can’t control the weather, I reached out to see if they would be willing to credit something toward a future stay so we could enjoy the experience. Not even an acknowledgment of our disappointment or receipt of our email. Disappointed in the whole situation.'

'mandatory surcharges no one asks for or needs'

'We enjoyed out short stay at the Freehand in Chicago. We were originally placed in a room on the 17th floor. However, the air conditioning wasn't working so they quickly moved us to another quad room on the 4th floor. The space worked great for my family of 4 adults. We also enjoyed talking with Selma at the bar while watching World Cup games.'

'Great stay and friendly staff!'

'Skip this hotel. Their deadlocks do not work on ANY hotel doors and the staff is aware and still checking people in. They apologized and told me to use the latch. So unsafe. I got a full refund and booked elsewhere.'

'Was OK'

'Had a great 2 night stay. '

'Het allerbeste aan het hotel is de ligging; zicht op het meer en pal in het midden tussen het aquarium en millennium park. Wel een beetje vergane glorie maar netjes en proper voor wie gewoon een slaapplek wil.'

'This hotel is truly beautiful — Art Deco style, full of character and soul. The lobby is stunning, and the corridors feel like they transport you to a different era, with elegant marble floors… It could easily be a museum. It’s located downtown, and many sights are within walking distance. The subway and bus stops are also nearby. Our room was clean, the bed was comfortable, but the bathroom could use renovation. However, it’s a large hotel, and that comes with some downsides. There was a long...

'I loved everything about the hotel especially with the parking garage. My truck could without any problem and I’m thankful for that. As soon as my friend and I were checking in it was just welcoming arms. The hotel is in a perfect spot downtown I can’t lie and it’s a great location everything is walking distance. So from here on out anytime I come to Chicago I will always stay at this hotel.'

'Perfect location and very good breakfast'

'Is al een verouderd hotel. Maat alles was wel netjes, jammer van het lawaai door het enkele glas.'

'Location is great for what we wanted to do in Chicago. I did not like that rooms were cleaned every other day as we were traveling with a newborn when we requested the room be cleaned it was denied. We will go to another property next trip.'

'too much noise street'

'Gratis flesjes water.'

'Paid for the room through booking and only had to pay about 40 dollars when I would get there. Turned out I had to pay an extra 240 dollars! No coffee in the room, no plug for the bath. Wouldn't go there again.'