"The hotel is very nice and deserves 5 stars in many aspects: _Gardening: beautifully maintained. _Swimming pools: always quiet and never crowded during our stay (mid-September). _Beach access: we didn’t use the hotel’s beach services at extra cost but instead enjoyed the fantastic free beaches nearby, accessible on short walks on both sides. The sand and water quality were excellent. It’s worth noting that the large hotel complex next door was closed for renovation during our visit, which added to the tranquility and likely contributed to the water quality. This might change once it reopens. _ Parking: convenient and available. But might need to walk or request a golf car ride available anytime when the room is located on the lower side of the resort _Staff: kind, professional, and attentive. _Food: good quality, considering the scale of a self-service system. However, several aspects need improvement: _Breakfast coffee: only filter coffee is included, served by waiters. A proper espresso is available, but only at extra cost, which is not appropriate for included breakfast. My suggestion: invest in a self-service quality espresso machine, as found in most hotels of this category. _Room quality: although we paid extra for a sea-view room, the view from the balcony was quite limited. In addition, the furniture and bathroom are clearly dated and in need of renovation to meet the standard expected of this hotel class."

"Serenity Hill is a pleasant place where you feel disconnected from the chaos of some other villages. The check-in process was smooth and also got in touch upfront by Kristina who was always available and advising good spots. We were also upgraded on arrival which was an excellent good news. Hotel is amazing, located nearby a market and a small village (5’ & 10’ walk), good taste on design inside the room and outside areas. The view is exceptional, room was clean. Food can be ordered and delivered to the hotel but we always ate outside. I highly recommend this hotel, nearby beaches and villages, to people looking for cleanliness, luxury and serenity. "

"Il est rare de voir un service et un attention du personnel de cette qualité. ils sont toujours à l’écoute, bienveillants et super gentils. Le lieu est splendide très bien entretenu. Il y a de nombreux enfants et des activités pour la famille. Le lieu est idéal mais attention en période de vacances, beaucoup de poussettes et d’enfants…. et penser à réserver vos restaurants en avance via l’appli car sinon ça se complique un petit peu."

"Cadre très agréable et bien entretenu, belles piscines et aire de jeux aquatiques pour les plus petits. Premier test d'un all inclusive en Europe : c'est plus limitatif que dans les Caraïbes. Le buffet salé du petit déjeuner est très varié. Message personnel : Si vous allez faire un tour à la plage très originale de Possidi, vous prendrez une petite route à gauche, en face d'une station Kaoil, et vous tomberez sur un petit terrain vague où vivent 10 gros chiens abandonnés, d'une gentillesse extrême, et qui ont très faim. Merci de penser à eux ; mon coeur est resté là-bas !"

"Notre séjour s’est très bien passé, du début jusqu’à la fin. Nous sommes venu dans une période ou l’hôtel est quasi vide se qui laisse le libre choix des prestations proposées. Le personnel est très accueillant, le cadre magnifique, la cuisine étant très variée nous avons pu découvrir diverses spécialités. S’agissant du spa, nous avons pu profiter de tout son environnement, et son grand confort. Hotel fortement recommandable."