4/10 – Matig
Cindi D.
7 jul 2025
Will not return to this unit
I had to contact the hosts myself to get code to enter unit, as they did not send it by the check-in time. From the description on VRBO and the amount of money we paid we expected clean, stocked, and well maintained. It was none of those things! Beds had sand and hair in them, floors were filthy, some of the dishes were dirty in cabinet. There are no light-filtering curtains on any of the ceiling to floor windows, only sheers. This was a nightmare for our 2 and 5 year old children who couldn't sleep with direct light in their faces. We spent most of our time washing and drying all of the bedding since it was dirty upon arrival. The dryer barely works so it would take 3 full cycles to dry each load. The ice maker at bar was totally broken. We grabbed blankets from the closets and there was a huge stain on one and someone's eyelash extensions on another. There was one roll of toilet paper for each restroom for 8 people, no extra paper towels, one garbage bag, no towel in the kitchen, no baking pans at all, and lots of scratches on walls/stains on chairs and sheers. It felt dirty and we were all disappointed. We expected so much better. Also, the indoor pool area is very slippery and I witnessed 4 people slip and fall (3 children and 1 adult). When I reached out to the host agency, I received absolutely no help for the issues I reported. Again, very disappointed and don't recommend.




Cindi D.
4 nachten verbleven in juli 2025