Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 218 van 274 beoordelingen" "
10 - Uitstekend
218
Gastenscore: 8 - Goed. 46 van 274 beoordelingen" "
8 - Goed
46
Gastenscore: 6 - Redelijk. 6 van 274 beoordelingen" "
6 - Redelijk
6
Gastenscore: 4 - Matig. 4 van 274 beoordelingen" "
4 - Matig
4
Gastenscore: 2 - Ontzettend slecht. 0 van 274 beoordelingen" "
2 - Ontzettend slecht
0
9,6/10
Netheid
9,6/10
Personeel en service
9,4/10
Voorzieningen
9,6/10
Staat van de accommodatie en faciliteiten
9,4/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Alexander
18 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Alexander
14 nachten verbleven in september 2023
Reactie van Neptune Luxury Resort op 19 sep 2023
Dear Alexander,Thank you very much for staying with us and for your positive feedback. We hope your experience was excellent and we can’t wait to see you again soon.Kind regards,Neptune Luxury Resort
10/10 – Uitstekend
Ashkan, Rotterdam
Reisde met een groep, Reisde met partner, Reisde met familie
10 okt 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Een aanrader
Ashkan
3 nachten verbleven in oktober 2022
Reactie van Neptune Hotels op 12 okt 2022
Dear Ashkan, Thanks for staying with us and the recommendation. Kind regards, Neptune Hotels
10/10 – Uitstekend
Matthias
26 sep 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Matthias
7 nachten verbleven in september 2021
Reactie van Neptune Hotels op 30 sep 2021
Dear Matthias,
Thank you for staying with us. We appreciated your positive feedback and we hope to be part of your future trips. Until then, we wish you all the best!
Kind regards,
Neptune Hotels
10/10 – Uitstekend
Alexander
17 sep 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Alexander
14 nachten verbleven in september 2021
Reactie van Neptune Hotels op 18 sep 2021
Dear Alexander,
Thank you for staying with us. We appreciate your positive feedback!
With kind regards,
Neptune Hotels
8/10 – Goed
Johan
19 aug 2021
Johan
14 nachten verbleven in juli 2021
Reactie van Neptune Hotels op 18 sep 2021
Dear Johan,
Thank you for staying with us. We appreciate your positive feedback!
With kind regards,
Neptune Hotels
10/10 – Uitstekend
Alexander
18 sep 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Alexander
14 nachten verbleven in september 2020
Reactie van Natalie M. | Marketing Team op 19 sep 2020
Dear Alexander,
Thanks for staying with us. We appreciate your positive feedback!
Best Regards,
Neptune Hotels
10/10 – Uitstekend
Alexander
5 jun 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig resort
Blijft een geweldig resort, ontbijt is fanatisch de restaurants in het hotel zijn top, kamers zijn netjes, ligbedden aan zwembaden meer als genoeg dus geen handoekje legje, heel mooie tuinen enze.. wij boeken het hotel wel in combinatie met een huurwagen, op die manier is alles goed berijkbaar 20min van kos stad, 10min van Luchthaven , Kardamena. 15min,
Alexander
7 nachten verbleven in mei 2018
Reactie van Dimitris M op 14 jun 2018
Dear Alexander,
Thank you for taking the time to share your review following your recent holiday with us. We do appreciate you taking the time to share so many details of your impressions of Neptune Hotels - Resort, Convention Centre & Spa.
We are glad to note of the lovely comments you made regarding our pools & sunbeds, staff and accommodations and we thank you for recommending our hotel to other travellers.
We thank you once again for your comments and we hope to have the pleasure of welcoming you back in the future.
10/10 – Uitstekend
Geverifieerde reiziger
20 mei 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
overall an excellent hotel, quiet, good food in buffer restaurant. swimming, fitness and massage are also excellent
Geverifieerde reiziger
8 nachten verbleven in mei 2018
Reactie van Dimitris M op 28 mei 2018
Dear guest,
Thank you so much for your kind review.
Hope to have the opportunity to have you with us once again in the future.
10/10 – Uitstekend
Marciano
28 sep 2016
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed eten
Buffet geweldig
Marciano
10/10 – Uitstekend
Tom, Belgie
5 aug 2013
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig resort
Fantastisch hotel op een enorm uitgestrekt domein. Voor ieder wat wils, van sportfanaten ( watersport, tennis, voetbal), kinderen ( 4 zwembaden) en zonnekloppers. 5 sterren meer dan waard, geen enkel negatief punt!
Tom
10/10 – Uitstekend
Julia
25 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Julia
7 nachten verbleven in mei 2024
Reactie van Neptune Marketing op 27 mei 2024
Dear Julia,Thank you for your 5-star rating! We are delighted to know that you had such a positive experience with us. Your feedback is greatly appreciated.We look forward to welcoming you back soon for another unique experience.Best regards,Neptune Luxury Resort
10/10 – Uitstekend
Sarah
Reisde met een groep
17 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Resort ist unglaublich gut geeignet für einen Entspannungsurlaub. Toller Service, super Strandlage und sehr sauber. Im Resort steht einem alles zur Verfügung, man ist ohne Auto nur nicht ganz so flexibel, außerhalb des Resorts etwas zu unternehmen.
Sarah
5 nachten verbleven in mei 2024
Reactie van Neptune Marketing Team op 19 mei 2024
Dear Sarah,Thank you for taking the time to share your feedback about your recent stay at Neptune Resort. We are delighted to hear that you found our resort to be an excellent choice for a relaxing vacation, and we appreciate your kind words about our service, beachfront location, and cleanliness.We understand the importance of flexibility to explore outside the resort. To help with this, we offer car rentals and organized excursions to help you experience the local area easily.We look forward to welcoming you back for another relaxing stay.Best regards,
10/10 – Uitstekend
Sivasudhan, Ilford
Reisde met partner
28 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel with friendly staff.
Sivasudhan
7 nachten verbleven in september 2023
Reactie van Neptune Luxury Resort op 1 nov 2023
Dear Sivasudhan,Thank you for the positive rating and for staying with us.Kind regards,Neptune Luxury Resort
10/10 – Uitstekend
Marven Pascal
16 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Marven Pascal
6 nachten verbleven in oktober 2023
Reactie van Neptune Luxury Resort op 17 okt 2023
Dear Marven Pascal,Thank you for staying with us and the positive rating. Kind regards,Neptune Luxury Resort
10/10 – Uitstekend
georg
Reisde met familie
15 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Besten
georg
7 nachten verbleven in oktober 2023
Reactie van Neptune Luxury Resort op 16 okt 2023
Dear Georg,Thank you for the perfect rating and for staying with us. We hope your experience was excellent and we can’t wait to see you again soon.Kind regards,Neptune Luxury Resort
10/10 – Uitstekend
Matthias
5 okt 2023
Matthias
8 nachten verbleven in september 2023
Reactie van Neptune Luxury Resort op 1 nov 2023
Dear Matthias,Thank you for the positive rating and for staying with us.Kind regards,Neptune Luxury Resort
10/10 – Uitstekend
Jonathan
5 okt 2023
Jonathan
7 nachten verbleven in september 2023
Reactie van Neptune Luxury Resort op 1 nov 2023
Dear Jonathan,Thank you for the positive rating and for staying with us.Kind regards,Neptune Luxury Resort
10/10 – Uitstekend
Guido
24 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Guido
5 nachten verbleven in september 2023
Reactie van Neptune Luxury Resort op 25 sep 2023
Dear Guido,Thanks for staying with us and the positive rating.Kind regards,Neptune Luxury Resort
10/10 – Uitstekend
Mary
24 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful Oasis
I have never stayed in a five star hotel and if they are all like this I'd be happy to pay the extra pennies all the time! It was really luxurious and comfortable, staff were very welcoming and friendly. Breakfast was fantastic and there were about 4 swimming pools and different sections of beach with a different vibe. Really loved it. Took windsurfing lessons while there and they were great. Close to the airport. I hired a car from the hotel one day - very simple - and visited Kardemena, Kefalos and Tigati and did not regret my decision to stay here. Was with a friend. I sometimes travel solo and in that case might prefer to be somewhere I can walk out of the hotel and be close to bars etc but the feeling of this place being like a safe sanctuary added to the 'escape' element of the holiday. Would recommend to anyone - couldn't fault it and felt genuinely sad to leave.
Mary
7 nachten verbleven in september 2023
Reactie van Neptune Luxury Resort op 25 sep 2023
Dear Maria,Thank you so much for your glowing review! We are so happy to hear that you had such a wonderful time at our hotel. It is especially rewarding to know that this was your first five-star experience, and that it exceeded your expectations. We are proud to offer our guests a truly luxurious and relaxing experience, and we are glad that you appreciated our comfortable accommodations, friendly staff, delicious breakfast, and multiple swimming pools and beach areas. We are also pleased to hear that you enjoyed your windsurfing lessons, and that you found our location convenient for exploring the island. We are glad that you appreciated the feeling of safety and sanctuary that our resort offers. We hope that you will consider staying with us again in the future, regardless of whether you are travelling with friends or on your own. Thank you again for your kind words. We are so grateful to have guests like you! Kind regards,Neptune Luxury Resort
10/10 – Uitstekend
Kesrin
21 sep 2023
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Kesrin
4 nachten verbleven in september 2023
Reactie van Neptune Luxury Resort op 25 sep 2023
Dear Kesrin,Thanks for staying with us and the positive rating.Kind regards,Neptune Luxury Resort
10/10 – Uitstekend
Karl Thomas
11 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Karl Thomas
9 nachten verbleven in september 2023
Reactie van Neptune Luxury Resort op 12 sep 2023
Dear Karl,Thank you for staying with us and the positive rating.Kind regards,Neptune Luxury Resort
10/10 – Uitstekend
rolf
10 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tolle Pools & Sportmöglichkeiten.
rolf
5 nachten verbleven in september 2023
Reactie van Neptune Luxury Resort op 12 sep 2023
Dear Rolf, Thank you for staying with us and the positive rating. We are so glad to hear that you had a wonderful stay with us and that you enjoyed the variety of sport facilities and the great pools. We look forward to welcoming you again in the future!kind regards,Neptune Luxury Resort
10/10 – Uitstekend
Sandra
Reisde met familie
8 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr schönes Hotel mit verschiedenen unterschiedlichen Pools, freundlichem Personal, tolles Frühstück, abwechslungsreiches Sport- und Abendprogramm, für jeden ist etwas dabei. Jeder Urlaubstag kann abwechslungsreich gestaltet werden. Lediglich die Restaurants sind sehr hochpreisig, m.E. stimmt hier Preis/Leistung nicht! Wir kommen aber gerne wieder:-)
Sandra
7 nachten verbleven in augustus 2023
Reactie van Neptune Luxury Resort op 9 sep 2023
Dear Sandra,Thank you so much for your kind words about Neptune! We are so glad to hear that you had such a wonderful stay with us and that you enjoyed the variety of activities that available in our hotel. With regards to your comment about our a la carte restaurants, rest assured that the prices of our high-end restaurants, are in line with those of other 5-star hotels, and are consistent with the level of service and quality we provide. Nevertheless, we are always looking for ways to improve the guests experience, and we will take your feedback into consideration. Thank you again for staying with us and the positive review, and we look forward to welcoming you again soon! Until then, we wish you all the best! Kind regardsNeptune Luxury Resort
8/10 – Goed
HASAN
8 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
HASAN
1 nacht verbleven in september 2023
Reactie van Neptune Luxury Resort op 9 sep 2023
Dear Hasan,Thank you for the positive rating. Kind regards,Neptune Luxury Resort
10/10 – Uitstekend
Denise
Reisde met partner
7 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Leider hat es aus unserer Klimaanlage nach Kläranlage gestunken. Die Techniker konnten das Problem in der Zeit nicht lösen.
Der Kühlschrank machte nachts einen Lärm.
Das Zimmer ist sehr ringhörig..durch die Zimmertür.
Denise
9 nachten verbleven in augustus 2023
Reactie van Neptune Luxury Resort op 9 sep 2023
Dear Denise,Thank you so much for taking the time to leave us a review and for staying with us. We appreciate your positive rating and your feedback on the issues you experienced in your room. We understand that these issues can be frustrating and we apologise for any inconvenience they caused. We will be following up with our technicians to ensure that these issues are resolved. We appreciate your feedback and we are committed to providing our guests with the best possible experience. We hope to have the pleasure of welcoming you back soon. Kind regards,Neptune Luxury Resort
10/10 – Uitstekend
Richard
Reisde met een groep, Reisde met familie
6 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very relaxing with great facilities.
Great resort. We had an issue when we first checked in, however, it was dealt with promptly and to our satisfaction. The room we had was very modern and clean and in a great location. The facilities were superb, with a large number of sports options readily available. Great Tennis courts, football, mountain biking, archery and Padle tennis. We found our stay very relaxing and will hope to return soon.
Richard
7 nachten verbleven in augustus 2023
Reactie van Neptune Luxury Resort op 7 sep 2023
Dear Richard,Thank you for staying with us and the positive review. We are delighted that you enjoyed your stay with us and that you found our facilities and services to your satisfaction. We are pleased to know that the issue you encountered was promptly addressed by our staff and resolved to your satisfaction. Thank you again for taking the time to leave us such a positive review. It is always a pleasure to have you with us and we look forward to welcoming you again soon! Kind regards, Neptune Luxury Resort
10/10 – Uitstekend
Natalie
6 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Natalie
10 nachten verbleven in augustus 2023
Reactie van Neptune Luxury Resort op 6 sep 2023
Dear Natalie,Thank you for staying with us and the positive rating. Kind regards,Neptune Luxury Resort
10/10 – Uitstekend
Fabio
Reisde met een groep
6 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A
Fabio
9 nachten verbleven in augustus 2023
Reactie van Neptune Luxury Resort op 7 sep 2023
Dear Fabio, Thank you for staying with us and the positive rating.Kind regardsNeptune Luxury Resort
10/10 – Uitstekend
Mansur
3 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel and staff, but rooms are old and dated. Need renovation to make the stay not just good but excellent!
Mansur
1 nacht verbleven in september 2023
Reactie van Neptune Luxury Resort op 4 sep 2023
Dear Mansur,Thank you for staying with us. It's a pleasure to hear that you had a nice stay, and we appreciate your kind words regarding our hotel and the staff. We greatly appreciate your comments about aspects of the room that need updating. The specific room category you booked is not renovated yet, in comparison to the big majority of our rooms, as we clearly indicate on our website as well as all the other booking channels, but of course, it is bookable with a corresponding price. In spite of the above, we would like to inform you that we are in the middle of a renovation project, and all our standard rooms next year will be renovated to Superior Twin Rooms. We hope that upon completion, all our rooms will exceed your expectations. Thank you again for your positive feedback. We truly hope to have the pleasure of welcoming you back in the near future. Kind regards, Neptune Luxury Resort
10/10 – Uitstekend
Sabine
Reisde met familie
29 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Es war ein sehr erholsamer und entspannter Urlaub und durch den Komfort im Hotel sehr angenehm!!! Personal war immer sehr nett und hilfsbereit. Gerne wieder!
Sabine
5 nachten verbleven in augustus 2023
Reactie van Neptune Luxury Resort op 30 aug 2023
Dear Sabine, Thank you so much for the positive rating and for sharing this wonderful review. We are so glad to hear that you had such a pleasant and relaxing stay with us and that you appreciated our kind and helpful staff. Thank you for staying with us and it will be our pleasure to welcome you again in the future. Kind regards, Neptune Luxury Resort
10/10 – Uitstekend
David
28 aug 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
100 stars
Absolutely amazing place, staff were so friendly, breakfast wonderful, entertainment fun. Pools were clean and many of them. Easy to get a lounger.
Free upgrade to Executive Suite too. I cannot fault this place at all! 100 stars
David
3 nachten verbleven in augustus 2023
Reactie van Neptune Luxury Resort op 28 aug 2023
Dear David,Thank you for posting such positive feedback about your experience at Neptune Luxury Resort. We are delighted we were able to meet all of your expectations and that you enjoyed a wonderful holiday with us. We sincerely appreciate that you shared your positive experiences with the online readers and we await with pleasure the opportunity to greet you once again. Kind regards,Neptune Luxury Resort
10/10 – Uitstekend
Maximilian
Reisde met partner
27 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr freundliches Personal, gutes Essen und angenehme Atmosphäre.
Maximilian
8 nachten verbleven in augustus 2023
Reactie van Kind regards, Neptune Luxury Resort op 28 aug 2023
Dear Maximilian, Thank you for staying with us and the positive review. We are delighted to know that you enjoyed your stay and found our staff to be very friendly. We are glad that you enjoyed the good food and the pleasant atmosphere at our hotel. Thank you again for your kind words, and we hope to have the pleasure to welcome you again soon. Kind regards, Neptune Luxury Resort
10/10 – Uitstekend
Ja'Far
20 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Das Essen war top. Personal war sehr freundlich und zuvorkommend.
Ja'Far
9 nachten verbleven in augustus 2023
Reactie van Neptune Luxury Resort op 28 aug 2023
Dear Ja'Far,Thank you for staying with us and the positive review. We are delighted to hear you enjoyed the cleanliness of the hotel, the service and the high level of accommodation it offers. We are happy to know that you found our staff to be accommodating and friendly. We appreciate your kind words, and we hope to see you again soon. Kind regards, Neptune Luxury Resort
10/10 – Uitstekend
Siqi
Reisde met een groep
15 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really lovely stay
Siqi
5 nachten verbleven in augustus 2023
Reactie van Neptune Luxury Resort op 16 aug 2023
Dear Siqi,Thank you for staying with us and for the positive feedback. We are delighted you enjoyed your stay at Neptune, and we hope to see you again soon. Kind regards,Neptune Luxury Resort
8/10 – Goed
Guelcan
Reisde met familie en kleine kinderen
13 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Die Getränke waren recht teuer (am Besten kein Halbpension) u die Animation war leider nicht gut ,ansonsten recht sauber sehr freundliches Personal nur empfehlenswert!
Guelcan
6 nachten verbleven in augustus 2023
Reactie van Neptune Luxury Resort op 14 aug 2023
Dear Guelcan,Thank you for staying with us and the positive review. We're pleased that you found our hotel to be very clean with friendly staff. Concerning the drinks prices, and although we value your remarks, we assure you that they reflect our quality, and we hope you appreciate the value of our service in terms of variety, quality, customer experience, and personal service. Moreover, our pricing policy does not exceed a reasonable pricing policy considering the crisis we are all facing. On a positive note, we are pleased that you enjoyed your stay with us. Once again, we would like to thank you for the feedback and for recommending our hotel. We hope you will have a repeated stay with us as we look forward to welcoming you again in the near future.Kind regards,Neptune Luxury Resort
10/10 – Uitstekend
Sara
Reisde met familie
12 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bellissimo resort con tante piscine, camere ampie, colazione infinita e servizio eccellente. Animazione per fortuna assente, solo uno spettacolo la sera. Zona bambini molto bella, anche se le attività proposte sono scarse. La clientela è quasi tutta tedesca.
Sara
7 nachten verbleven in juli 2023
Reactie van Neptune Luxury Resort op 12 aug 2023
Dear Sara,Thank you for posting your positive feedback about your experience at Neptune Luxury Resort. We are delighted that you found our facilities to your liking and we were able to meet your expectations. We sincerely appreciate that you shared your positive experiences with the online readers and we await with pleasure the opportunity to greet you once again. Kind regards,Neptune Luxury Resort
10/10 – Uitstekend
Maximillian Edwin
8 aug 2023
Positief: Personeel en service, voorzieningen
Staff, cleanliness and facilities were all excellent.
Maximillian Edwin
7 nachten verbleven in augustus 2023
Reactie van Neptune Luxury Resort op 9 aug 2023
Dear Maximillian Edwin,Thank you for staying with us. We are delighted to hear that you were satisfied from our staff and the cleanliness of the hotel. We are also happy to know that you found our facilities to be excellent. Thank you again for your feedback, and he hope to see you again soon. Kind regards, Neptune Luxury Resort
6/10 – Redelijk
Michelle
Reisde met partner
8 aug 2023
Positief: Netheid
Negatief: Personeel en service
We stayed the 4th Time at Neptun. This Time we would strongly recommend the following improvements:
- Breakfast in the adult only Area needs More sun protections
- breakfast time should be until 11.30am until 10.30am is for persons with Jetlag Not appropriate
- please give couples not a room Next to childrens area
- at the beach an adult only area would be much appreciated
- all sun layers are occupied the entire day, but no one is showing up. It should Not be allowed to occupy sun layers all day without using them.
- the smell in the bathroom in our room was disgusting
- for late check out which is always a hassle anyways to charge 30euros for the Most oldest room is Not appropriate as well as change the room for 3h.
Please if you would be a 5* Environment and also cost as that think about some changes.
First rule would be know your guests.
Michelle
10 nachten verbleven in juli 2023
Reactie van Neptune Luxury Resort op 9 aug 2023
Dear Michelle,Thank you for choosing Neptune Luxury Resort once again for your recent stay. We're delighted that you found our resort's cleanliness to your liking.We greatly appreciate your valuable suggestions. It's important to note that during high season, with over 1200 guests, we endeavor to cater to diverse preferences while maintaining the utmost quality in service. Regarding the room allocation, kindly be informed that it always depends on the room type you have booked. If you were not satisfied with your room's location, we hope you informed our team to allocate you in a different area, if possible, but it is always dependent on the room type and category. Regarding the issue with the smell, we hope you informed our team to deal with it at the time. We always encourage our guests to notify us of such issues while they are staying with us, so that we can resolve them immediately. Your comfort and well-being are among our top priorities.Thank you once again for sharing your valuable insights. We're committed to evolving and hope to have the pleasure of welcoming you again for an even better experience. Kind regards,Neptune Luxury Resort
10/10 – Uitstekend
Abigail
6 aug 2023
Abigail
2 nachten verbleven in augustus 2023
Reactie van Neptune Luxury Resort op 28 aug 2023
Dear Abigail,Thank you for staying with us and the positive rating. Kind regards,Neptune Luxury Resort
10/10 – Uitstekend
Rudi
5 aug 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Magnifique hôtel rien a reprocher je vais y retourner au plus vite incroyablement beau….
Rudi
7 nachten verbleven in juli 2023
Reactie van Neptune Luxury Resort op 7 aug 2023
Dear Rudi,Thank you so much for your amazing review! We're so glad to hear that you had a magnificent stay at our hotel. We're especially happy to hear that you found nothing to reproach. This is a testament to the hard work and dedication of our staff, who are committed to providing our guests with the best possible service. We're also delighted that you found our hotel incredibly beautiful, and we wait with pleasure the opportunity to welcome you once again. Until then, we wish you all the best. Kind regards, Neptune Luxury Resort
10/10 – Uitstekend
Eva
Reisde met familie, Reisde met familie en kleine kinderen
5 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Large sports area with basketball, tennis, mini golf, squash, beach valleyball, gym, gym classes, yoga on the beach
Activities all day for kids and teenagers, free childcare
Amazing surroundings
Eva
9 nachten verbleven in juli 2023
Reactie van Neptune Luxury Resort op 7 aug 2023
Dear Eva,Thank you so much for staying with us and for the wonderful review. We're delighted that you and your family enjoyed the the perfect blend of sport activities and family opportunities our hotel offers. We are particularly happy to know that you enjoyed your stay and we hope to see you again soon.Kind regards,Neptune Luxury Resort, Kos Island - Greece
8/10 – Goed
Jihad, Atchaneh
5 aug 2023
Jihad
7 nachten verbleven in juli 2023
Reactie van Neptune Luxury Resort op 28 aug 2023
Dear Jihad,Thank you for staying with us and the positive rating. Kind regards,Neptune Luxury Resort
10/10 – Uitstekend
Aziz
4 aug 2023
Aziz
1 nacht verbleven in augustus 2023
Reactie van Neptune Luxury Resort op 28 aug 2023
Dear Aziz,Thank you for staying with us and the positive rating. Kind regards,Neptune Luxury Resort
8/10 – Goed
Bruno
Reisde met familie
3 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wir kennen nun das Neptune schon sehr lange. In den letzten Jahren hat es aber an Qualität abgegeben. Vor allem im Bereich Speisesaal. Das in einem 5 Sterne Restaurant am Abend Papierset auf einem nicht unbedingt schönen Tisch aufgedeckt ist und die Herren im Shorts im Speisesaal erscheinen dürfen finde ich speziell. Das hätte es vor 5 Jahren nicht gegeben.
Bruno
14 nachten verbleven in juli 2023
Reactie van Neptune Luxury Resort op 3 aug 2023
Dear Bruno, Thank you for your feedback on your recent visit to Neptune. We appreciate your loyalty and support over the years.We understand that you have some concerns about the changes we have made to our Main Restaurant, specifically the use of placemats instead of white tablecloths and the allowance of men to wear long shorts. We have made these changes for a number of reasons, including environmental concerns and the desire to make our restaurant more comfortable for our guests. Regarding the use of placemats, we understand that tablecloths are a traditional part of fine dining. However, we believe that placemats are a more sustainable option. Washing white tablecloths uses a lot of water and energy, and it can also release harmful chemicals into the environment. By using placemats, we are able to reduce our environmental impact and help to protect the environment. We also believe that placemats can be as elegant and stylish as tablecloths. We have chosen high-quality placemats that we believe will enhance the dining experience. Further to this, the use of placemats is a trend that many high-end restaurants are adopting lately for environmental reasons. We also understand that you have a preference for men to wear long pants in the dining room. However, we believe it is reasonable and justified to allow men to wear long shorts in the summer months, especially with this year’s high temperatures; Long pants can be very uncomfortable in hot weather, and we want our guests to be comfortable when they are dining with us. In addition, we have made this decision in response to the changing guest trends. We hope that you will understand our decisions and continue to visit our hotel. Moreover, if you are interested in learning more about our sustainability efforts, we encourage you to download our sustainability report. We're committed to environmental sustainability, and we would be happy to share more information about it with our esteemed guests. Kind regards, Neptune Luxury Resort
10/10 – Uitstekend
Mark, Witney
1 aug 2023
Mark
3 nachten verbleven in juli 2023
Reactie van Neptune Luxury Resort op 28 aug 2023
Dear Mark,Thank you for staying with us and the positive rating. Kind regards,Neptune Luxury Resort
10/10 – Uitstekend
Cornelia
26 jul 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Même si l’hôtel offre un très bon choix de restaurants , dommage qu’il ait très peu de restaurants à proximité sur la plage . Néanmoins, nul besoin si on aime l’ambiance feutrée d’un resort .
Je recommande cet hôtel pour toutes ses qualités.
Cornelia
11 nachten verbleven in juli 2023
Reactie van Neptune Luxury Resort op 26 jul 2023
Dear Cornelia,Thank you for your positive feedback and for staying with us. We're delighted that you enjoyed the cozy atmosphere of our resort and that you were satisfied with our high standards. Thank you for your strong recommendation of our resort and we hope to welcome you again soon for another wonderful experience. Kind regards, Neptune Luxury Resort
8/10 – Goed
Günter
20 jul 2023
Positief: Netheid, personeel en service
Günter
7 nachten verbleven in juli 2023
Reactie van Neptune Luxury Resort op 21 jul 2023
Dear Günter,Thank you for staying with us and the positive rating. Kind regards,
10/10 – Uitstekend
Marco
18 jul 2023
Marco
5 nachten verbleven in juli 2023
Reactie van Neptune Luxury Resort op 9 aug 2023
Dear Marco,Thank you for the positive rating. Kind regards, Neptune Luxury Resort
10/10 – Uitstekend
Ralf
7 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
sehr gut
Ralf
7 nachten verbleven in juni 2023
Reactie van Neptune, Kos Island - Greece op 8 jul 2023
Dear Ralf, Thank you for staying with us and the positive rating. Kind regards, Neptune Luxury Resort
10/10 – Uitstekend
Chris
7 jul 2023
Chris
1 nacht verbleven in juli 2023
Reactie van Neptune Luxury Resort op 28 jul 2023
Dear Chris,Thank you for the the positive rating.King regards,Neptune Luxury Resort