Hôtel près de Grace & Truth Sports Park (Hilton)

« Room was quite small and with 2 weeks of luggage to store, we ended up cramped!!! »

« Très bien Près de tout les services et restauration »

« Grand et confortable appartement »

« Beautiful! Nothing to say! »

« Lit tres inconfortable. »

« Front desk guy helped out as much as he could, check in was 3pm at 6³⁰pm we were still waiting for a room. Not once did the manager come out and help his employee even though he was well aware that expedia over booked the property. Great staff poor management team!!! »

« Beautiful new hotel, very welcoming staff, except that the room was not clean a lot of dust on the fridge, table and shower not washing with germs. »

« Nous avions réservé 10 mois à l’avance avec expédia du a un événement majeur à Rochester. A l’arrivée, il n’avait pas notre réservation. »

« c'était parfait ! »

« The hotel called and cancelled our reservation as we were pulling into the parking lot after check in time. They offered no help in finding an alternate reservation and when I asked to speak to the manager they hung up on me. Went inside the lobby, which smelled so strongly of weed it was almost unbearable. The staff behind the desk was visibily trying to avoid dealing with me, so I left. Only got a refund because Expedia’s customer service is good. The hotel never offered or initiated one »

« very nice »

« The overall amenities were excellent, and I truly appreciated the quality of the stay. However, I was disappointed by the amount of waste at the breakfast buffet. Disposable plates and individually wrapped glasses, all ending up in the trash, feel out of step with today’s sustainability standards. This practice alone makes me question whether I would return. Thank you. »

« La chambre est impeccable.. aussi le personnel.. merci »

« Tiana at the front desk was so sweet and kind. Breakfast was good and the room was very comfortable and well appointed. »

« Clean room. Great location »

« Dans la chambre, il fesait 5 degrés en entrant. L'unité de chauffage à du prendre 3 heures pour une température adéquate et son mode auto étant défectueux la chambre est devenu un four. On a du se lever au 2 heures pour démarrer ou éteindre le module. Le couvre-lit était plein de poils de chien. Les tuiles du plancher n'étaient pas clipper. Il y avait un troue dans le mur et 1 dans la porte de salle de bain. Aucun verre dans la chambre. Le plafond de salle de bain avait de la moisissure, le...

« Rien n'est parfait, mais tout est correct. »

« Accueillant »

« Toute la propreté, le bruit et autre »