4/10 Médiocre
Jamee F.
22 avr. 2024
Les points faibles : Propreté
Huge disappointment
My family was incredibly disappointed with this property.
We had 2 adults and 4 kids (12-16). We booked this house because it had 5 bedrooms and two living rooms - the listing fails to mention that the 5th bedroom and 2nd living room are not accessible from within the main house. You actually have to go outside to gain access to this "extra" area - which smelled like mold and leaked when it rained.
The kitchen is NOT fully stocked. There is one skillet, one pot, and only enough plates/forks for one meal. We had to wash dishes twice a day (although all the dishes were dirty and sticky so we had to wash before we could even use) so thankfully the dishwasher worked. The washing machine however, did not work. It would not drain the water all the way - we found that out the hard way.
The house overall was not clean - the floors were sticky, EVERY SINGLE bed had long black hairs in them, the towels had red and brown smears on them, we found a vaping machine one of the beds when we arrived, the back of one section of the couch was broken, the door did not close properly which made locking and unlocking difficult, the grill is outdated and missing a grate which made grilling difficult, and we were greeted by numerous roaches. I reached out to the property manager, Russell, almost immediately after checking in. He said he would look into a resolution and get back to me... I'm still waiting. After spending a lot for this home I expected a better experience and better communication.
Jamee F.
Séjour de 6 nuits en mars 2024