We have been staying at the Emerald Isle complex for years but this was our first time in this unit. Check in was easy and the layout really is great. It worked perfectly for our group (5 adults, 3 kids). The cleaning service they use does a terrible job though. Both the bathrooms still had wet/dirty wash clothes and used shower caps hanging in them, just disgusting. When we went to cook breakfast the next morning there were dirty coffee cups and greasy/food covered plates in the cabinet, along with dirty utensils in the drawer. Not knowing what was and was not cleaned properly, we ended up just washing everything we used before we used it. I also thought the kitchen was not very well stocked. It has the basics for cooking, but there are no containers for food storage and I had to drive to the store to get a can opener of all things (I donated the can opener and a couple of food storage containers that I had to buy). There were also pop-tart pieces on two dining room chairs. All of this was communicated to the property manager and all we got was "sorry for the over-sight," no offer of a second cleaning. I felt given the amount they charge for it, they should have refunded or cleaned it for us again. The next issue we had was all but one of the wall outlets in the kitchen went out half way through our trip. We were using the coffee maker and griddle on separate outlets one morning (both are provided at the condo) and it must have tripped the breaker. We communicated that to the manager but didn't hear back until much later, asking if someone came by. Shocker, no one came to fix it so we were without power to most of the kitchen for most of our stay. I did try to find the breaker box but it must be in one of our their locked closets. You really have to wonder how well this unit is cleaned and maintained given the issues we had. It seems ridiculous to me that these basic "over-sights" happened given the last two years of hyper cleaning and sanitation the whole globe has gone through. Overall this unit is in a good place with a great layout. Just plan accordingly if you decide to book.