Hôtel près de Eastman Theatre (Rochester)

« The overall amenities were excellent, and I truly appreciated the quality of the stay. However, I was disappointed by the amount of waste at the breakfast buffet. Disposable plates and individually wrapped glasses, all ending up in the trash, feel out of step with today’s sustainability standards. This practice alone makes me question whether I would return. Thank you. »

« La chambre est impeccable.. aussi le personnel.. merci »

« Bed sheets were not changed from the previous guest, I had to use the towels not to be on direct contact with them...and nobody responded to help me or even apologize....i have never seen that and I travel a lot »

« Hôtel bien localisé, près du stade mineur de baseball des Red Wings de Rochester. Malheureusement, le secteur de l'hôtel ne nous a pas inspiré confiance dès notre arrivée. L'hôtel en lui-même était parfait, très bon déjeuner pour le prix demandé! »

« very nice »

« accueil du personnel, propreté et confort de la chambre »

« Grande chambre avec cuisine, très propre. Quartier calme au bord de la Genesee River »

« Accueil chaleureux et grande chambre propre et moderne . Récemment rénové On y reviendra assurément »

« Accueillant »

« Belle chambre propre avec un service rapide et efficace »

« Staff was amazing. Super convenient for flying out of airport »

« Hôtel désuète. Dans leur annonce on dit déjeuner inclus mais il y à seulement du café et des muffins du commerce. Assez décevant. Chambre sentait la cigarette »

« Belle place et très bon service. »

« The hotel called and cancelled our reservation as we were pulling into the parking lot after check in time. They offered no help in finding an alternate reservation and when I asked to speak to the manager they hung up on me. Went inside the lobby, which smelled so strongly of weed it was almost unbearable. The staff behind the desk was visibily trying to avoid dealing with me, so I left. Only got a refund because Expedia’s customer service is good. The hotel never offered or initiated one »

« Beautiful new hotel, very welcoming staff, except that the room was not clean a lot of dust on the fridge, table and shower not washing with germs. »

« Rooms are very nice and the location is good. There is no reception or anyone working onsite - all contact with hotel staff is by phone. »