2/10 Horrible
Alex S.
13 mai 2024
Les points faibles : Propreté
Back Up Place If There Are Not Other Options
Similar to college dorm vibes.
The place was pretty filthy when we got there. There was a poorly cleaned poop stain on the carpet near the bedroom that started the downhill experience.
Pool is closed - maybe that is mentioned in the listing somewhere but slightly misleading saying this place has pool (I assume only Memorial-Labor Days).
We asked for a refund and offered to pay for the night we stayed there but I could not in good conscience keep my family at this place.
No refund was offered (they did waive the cleaning fee lol) because we "didn't not work with the property owners to get the situation resolved." In my opinion the location needs 3-4 days of a deep clean by a professional carpet/steam cleaning company. Some paint work and replace sheets, couches, shower curtain, vent cleanings, deep clean of drawers, cabinets, fridge.
3-4 days is how long our stay was so I don't think there was anyway they'd be able to accommodate us. We got a hotel after the first night.
So to be blamed for the lack of care and attention the owners put toward their property was a bit upsetting.
I'm only leaving this review because the reviews of this place are stellar, which leads me to believe they might pay other people off not to leave bad reviews. If you have a family do not stay here. It is not for families.
We will no longer be using Vrbo as they provided no assistance in resolving the issue.
We have stayed at probably 30+ short term rentals and this was the worst.
Alex S.
Séjour de 4 nuits en mai 2024