Vacances Comté de Willacy

I don't know if they have a cleaning room service or if i have to ask for a room cleaning service

The staff in the restaurants were extremely awesome and I love them. They were great. Our room smelled so bad of some kind of disinfectant that we could hardly stay in there. I ask for a different room couldn’t get one so we sprayed essential oils and tried to mask the odor and then when I told them about it. They proceeded to go and spray more of the toxic deodorizing spray in our room made it 10 times worse. Everyone else on the property was kind and awesome. Can’t complain about that at all. I’ve never written a negative review before, but I cannot get over the smell in the room the water on the floors of course that probably comes with the humidity. I asked to upgrade to a better room maybe one that didn’t smell so bad and I was informed there were no the rooms and if I had wanted to upgrade two days later, it would’ve cost me $2000 more no thank you

Hôtel bien situe au calme. Restaurant et shopping à proximité . Très grande chambre propre avec canapé et 2 télés . Lit King size tres confortable . Petit déjeuner compris . Nous avons passé 3 nuits . C’était très bien.

Service à la réception très dévoué !!! Nous a aidé à trouver taxi, à commander pour nous. À cause d un problème de téléphone. Très apprécié !!!!