4/10 Médiocre
Alex D.
24 août 2025
Les points faibles : Propreté
Caution for Future GuestsWe received helpful pre-arrival info, but our stay was disappointing. On arrival day, we were asked about early check-in, which we didn’t need, planning for the standard 4 p.m. entry. However, the house was poorly cleaned. The kitchen was dirty: grimy coffee pot, crumb-filled silverware drawer, sticky counters. Floors left our feet black within minutes. The primary bathroom had a bra on the towel bar; another had hair on the toilet and an earring on the floor; the lower bathroom had used Q-tips and toilet paper strewn about.A large gap under the front door let in spiders and made temperature control hard. The AC was off, leaving the house at 76F, and struggled to cool, causing an uncomfortable first night. Mice were visible in the backyard rock wall, and the door gap raised concerns about entry. A hair dryer tripped a breaker in a locked basement room, requiring an access code to reset. For a house meant for 10, each bathroom had one partially used toilet paper roll, and the kitchen had one partially used paper towel roll, forcing us to buy more.The management was responsive, offering a 25% cleaning fee refund, but this felt inadequate given the cleaning we did and checkout tasks. While we tried to enjoy our trip, these issues hindered relaxation. Past reviews suggest inconsistent cleaning. We’re unlikely to return and advise confirming thorough cleaning and supplies before booking.
Alex D.
Séjour de 7 nuits en août 2025