Hôtel près de Cinemark San Antonio 16 (San Antonio)

« nice place »

« Clean room, parking was good but calling at 11:01 saying check out is at 11 is crazy. Not even an 5 star hotel will do that. Understand check out is at 11 but when kids are involved it’s a little hard with timing. Mind you we left at 11:05. Other than making sure you leave at 11am sharp place wasn’t too bad especially by the hospital which we needed. »

« Very good location , clean rooms »

« Chambre vétuste et une amélioration du service de réception serait bienvenue »

« The staff is knowledgeable ,friendly and professional »

« Had a horrible experience at this hotel. My truck was broken into while parked 7 spots away from the main entrance to the hotel lobby. Worst part is there were many other vehicles that had gotten broken into that same night that were also parked in the hotel parking lot. My window was smashed and truck completely ransacked. I was later informed by the front desk, that they have a security guard who works overnight and is on a golf cart patrolling the lot. Come to find out from another employee...

« Hôtel avec un très bon rapport qualité/prix. Nous avons beaucoup apprécié la piscine et le jacuzzi, la chambre était très bien. »

« They cancelled my booking without a phone call or anything. So at 8:30 pm I had to go find another hotel. The only thing they offered me was they would call another of their hotels in the area to see if they had a room available. I am still waiting to hear back from Expedia to get my money back. Guess we’ll see how that goes. »

« We spent 2nights with family and overall experience was great. Room was clean and front desk people were nice. Great location for Seaworld and other restaurants and local shops nearby. »

« Ms. Lisa was most gracious in assisting us. All other staff members were friendly and nice. »

« Hotel was decent, but nothing incredible. Staff was competent, but not overly friendly. Mattress was comfortable, but room smelled musty and needed an update to fixtures. Pool was awesome. Nice place to stay with a family, but I wouldn’t want to be there for more than two nights. »

« Chambre correct, Matelas très bien, Personnel bien, déjeunée correct. »

« Clean, good breakfast, and love the free laundry »

« Peu aimable »

« Clean and friendly staff. »

« Séjour parfait. Excellent service en général. Tout le personnel est adorable et professionnel. Mention spéciale à la personne de l’accueil, Ryana? Collation offerte à partir de 17h. Seul bémol comme à chaque fois dans ces hôtels le canapé lit qui n’est pas fait et dont le matelas est de très mauvaise qualité »

« The room was clean, the staff was very friendly and had great customer service. Upon checking out, Delia one of the cleaning staff wished us safe travels and she hoped we went back soon. »