Hôtel près de Galerie d'Art de Sculpture sur Bois de Chine (Harbin)

« We were so grateful for the front desk service, they took extra miles to help us through WeChat communication. All the staff were very helpful in this hotel! We had a great time in Harbin. Thank you so much to everyone!!! »

« Small error during the check-in process : on the number of nights of my stay and the fact that the room was already paid so they had to double-check twice. The room was quite spacious but may need a refresh. The food at the cafe (after 10pm) was very disappointing. The one at the chinese restaurant though was very good. Convenient since there is an ATM in the lobby. »

« Great place. »

« Very nice hotel, walking distance to the main attractions »

« Great service and location is close to malls. »

« Nice room and fitness center, no AC in the morning! »

« Check in was fast and smooth. Staff was very professional and efficient . Everything was explained clearly and were very proactive in providing all necessary information . Room was fantastic but one flaw was when in the room if you are not on the hotel’s wifi, the phone signal is rather poor so that’s the only thing I would say that needs improvement . »

« 房間乾淨 服務很好 »

« The very kind hotel owner taken very good care of us & their service is excellence. 👍 »

« Good service, easy check-in, staff welcoming and happy to speak English. Room was big and clean with a great view, with everything, even USB charging cord. Great location near many good restaurants and a shopping mall. Bus to Harbin airport and local metro are both walkable, but not short walks, some local buses right there though. »

« The room was a bit on the older side and didn't feel overly maintained. Lots of the wallpaper was peeling. At least one ceiling tile was sagging low. The bed was very hard. It had low water pressure. The room itself was clean, and the hardwood furnite was quite nice. »

« This hotel was amazing! The food was fabulous at the buffet restaurant and the price was very reasonable. The service was top notch. »

« 1. Check in is unprofessional, after getting my ID, front desk verified my phone number, after this step, they requested to see my original reservation receipt, which was very confusing. I asked something wrong? They said they just need to check. (Most of holiday in express can finish check in in 30 second, this one takes much longer time). 2. The hardware of hotel is good. 3. Breakfast choices are very limited, there was a purple sweet potato porridge they did not label it, I asked staff this...

« Great staff response. »

« Clean, good value, good service, have good amenities. I like the pool and gym. »

« De hade vad man kunde förvänta sig av ett 5-stjärnigt hotell; fina och rena rum, tillmötesgående personal etc. Personalen ger jag ett extra plus till. Trots språk barriären så visades jag till dit jag skulle och väntade på mig tills de försäkrat sig om att det är rätt. »

« The service that the staff in the restaurants provided was exceptional. There was some confusion at check in and check-out time - 5 am - but that was eventually sorted. »