Hôtel près de Centre de loisirs et sports nautiques de Liverpool (Liverpool)

"Personnel attentionné. Emplacement idéal."

"Idéalement situé, la décision d’aller à cet endroit a été merveilleuse. Excellent service et petit-déjeuner qui vaut le coût. Bien sécurisé pour les accès. Tout près de la mer et des attractions Beatles. 6 à 10 minutes de marche pour de nombreux pubs et restaurants. Nous avons adoré !!!"

"Best bang for your buck. Very clean and modern rooms, excellent location, great breakfast. They have a deal with the parking nearby (2 minutes walking distance) which is practical. I would strongly recommend considering this hotel"

"Une magnifique chambre avec vue comme dans nos rêves !!! Merci à l’équipe du Mercure pour son attention et son dévouement. Si on doit choisir un hôtel à Liverpool c’est lui sans aucun doute !"

"Dear Hotel Manager, Upon arrival on a business trip, the receptionist did not inform me that my room had no air conditioning but was instead heated — in May. I was required to PAY AT CHECK-IN, which I usually never do, and only after payment was I able to see the room. To my surprise, it was extremely hot — 29°C inside. Reception said they couldn’t help and advised me to find another hotel myself at 8 PM. The assistant admitted other guests had complained, and the issue was known. That´s why they recquired payment at check-in only. IT IS FRAUD. After a tense exchange, I was refunded, with manager’s comment on invoice as “ wished to leave five minutes after seeing the room.".. This experience was disappointing and felt dishonest. I expect better transparency and service. "

"Belle chambre, service super mais un peu bruyant à cause de la localisation"