Hôtel près de Centre commercial Waterloo Premium Outlets (Waterloo)

« The hotel offers large and comfortable rooms right on the shore of Lake Seneca, at a walking distance from downtown Geneva. There are very nice lake views and access to a beautiful lake promenade. HOWEVER, the lack of staff can be felt throughout the facilities. Our rooms (my party had 3 of them) were never serviced, even though we asked three times to have fresh towels and coffee-making supplies. We had to ask at the desk for towels and supplies, but the promised room service never...

« Chambre propre, peu d'équipements. Glaciale car clim à 16°. Accueil pas très agréable. Petit déjeuner dans le hall et pas très garni »

« I had reserved 1 month ahead of my trip and when I arrived they said all king beds were already taken! How frustrating after driving 5 hours, and on top of that once he gave us another room, he over charged us by double the amount!! Thankfully in the morning another staff was there to take care of us and fixed the issue for us! The remaining of our stay was excellent 😁 »

« Le personnel est très sympathique et nous avons bénéficié de plusieurs attentions C’était agréable nous recommandons »

« Confortable beds, good breakfast options, shower and bathroom floor could have been cleaner. »

« très propre »

« Grounds are gorgeous, European look »

« Really good experience overall! »

« H »

« Came up to Seneca Falls for a quick stay and this was perfect! The staff was friendly, the room was clean and quiet. The A/C worked beautifully and kept the room nice and chilly. Parking was also a breeze, which is so nice for a quick stay! »

« super dejeuner gratuit chaud et froid de plus du cafe dans le hall d`entree gratuit. »