Hôtel près de Centre commercial Mercer Mall (Bluefield)

« L’hotel est TRÈS SALE, planchers,murs , fenêtres, table collante etc »

« La chambre était soit disant non fumeur mais une odeur de cigarette froide très forte me prend le nez en entrant, la salle de bain pue l'humidité et l'état de la céramique, je n'en parle pas. De plus, l'hôtel est très mal isolé... »

« Extremely clean……also Heather was extremely helpful. Terrific price….clean, clean, clean! No amenities to speak of……but that was not important. Five star for me! »

« Staff was kind and welcoming. I would say that was the only good part of our stay. Although upon check-in, nobody checked my ID. We stayed on the third floor. There was a commotion of someone trying to kick in a door, screaming yelling and fighting, and then the cops showed up. This caused my daughter to cry and become very scared. We reached out to the front desk, who assured us that the situation was being taken care of. The air conditioner in our room was dirty and smelled like old socks,...

« La salle de bain était dans un état lamentable, le plancher était collant et le lit qui faisait du bruit ! Il devrait être rénové d’ici quelques mois selon les employés sur place. Aussi le déjeuner n’était pas inclus comme mentionné dans la réservation. »

« staff was super friendly and efficient. »

« Easy to park and staying one night was good. They had breakfast and the staff were helpful. »

« My family stayed for a total of 3 nights. Upon arrival we originally booked a one bedroom suite that we didn’t receive. We were told that other guest had came to upgrade their rooms before we arrived. We did not receive the suite and had to end up purchasing another room to accommodate our family. The front desk lady was confused and gave us misinformation which then was even more misconstrued by the manager that basically said he couldn’t give us what we booked because there was none. I...

« The staff was very friendly and helpful. Made sure my stay was as pleasant as possible. For the price the room and grounds were adequate. Needed updated and some repair but overall not bac »

« It was clean but nothing was updated. There was a timer for the shower, and everything seemed kind of cramped and run down. I specifically booked this hotel because it had a pool (my son was excited to swim) and was not informed until after I checked in that the pool was broken! I don't think it's a terrible place to spend a quick night but I will probably never go back. I do not in any way feel like I got my money's worth from this location. »

« Friendly staff and great, clean room »