Hotelresorts in Castalian Springs

'Newer property, well kept.'

'BED BUGS PLEASE READ) Iwould strongly recommend avoiding this hotel. Our room was infested with bed bugs, making it impossible to stay comfortably or safely. Instead of taking responsibility for the condition of the room, management refused to issue a full refund. To make matters worse, they told us we would have to pay a $250 fee because we had a third cat stay with us for one night. Even if we paid that fee, they said we would only receive 50% of the cost of one night’s stay back—even though...

'After denying room service they kept coming into my room claiming I had a cat after trying to let them search my room multiple times and they refused to step in, after they refused to step in my room to search it the next morning a guy who claimed we were checked out already (we had 2 more nights) opened our door while we were in bed, no knock, no warning absolutely nothing to say he was coming in.'

'It's not a bad place to stay but once in awhile you get noisy neighbors that wakes you up in the middle of the night'

'Very clean and modern. Very friendly people who made us feel welcome. Shopping and restaurants very close by.'

'We had a few issues with our room with the tub and issues with housekeeping not really fully cleaning the room or leaving things behind like toilet paper so we would have to call downstairs. Another issue was twice during our stay. The fire alarm system went off and it seemed to be some kind of issue because even the emergency phone would go off at times in the hallway so I definitely think that’s something they should look into if it wasn’t intentionally done .Another issue for us was that the...