Hôtel près de Cascade Park (Vancouver)

« Clean room, friendly staff (Amber was awesome). Breakfast was fresh. Positive experience. I would rate as 5 stars »

« Quick check in. Staff was friendly and received 2 complimentary bottles of water. Room was spacious, clean, and comfortable. »

« J’ai passé une belle nuit à cette hôtel »

« Hot tub and pool were clean and comfortable. Breakfast was fresh. Desk staff were friendly. »

« When we arrived, the room hosted a couch that we thought was eaten by a rodent. It's fake leather and we have been told that all furniture suffered from Covid alcohol rubbing for disinfecting. But c'mon, this is a Double Tree and it's 2024, four years after Covid, the brand can afford to replace this, it's not a Motel 6. So now way, not up to Hilton standards. »

« I came at 10pm and they made me talk to them through a window by the front door in the cold. They wouldnt even open the lobby even though it wasnt that late and they knew i had a reservation. I got to my room and it smelled like smoke, suppose to be smokeless. It was dirty with hair on the bed. Grime in the shower and sink. Walls were visibly dirty with hand marks. They did not clean my room inbetween even though i stayed several days. I will not be going there again. »

« Booked a Handicap room for my son. When we checked in, they claimed there was no handicap rooms available. Therefore we were forced to stay in a regular room which made it difficult for my son to used the restroom and could not bath because the tub was too high for him to get in. Also no soaps left in the kitchen or bathroom. Staff no willing to give a discount for the inconvenience. »

« The room was spacious and well-lit. However, the toilet was not functioning properly, and the shower water pressure was quite weak. The towels did not smell fresh, even after requesting new ones, which made me question whether they were washed properly. The bedsheets also lacked that clean, freshly laundered scent, so I wasn’t fully confident they had been changed. Housekeeping is not automatically provided unless requested. Unfortunately, slippers and bathrobes were also unavailable, even upon...

« Very nice stay, love staying here »

« Accueil beaucoup trop long (près de 30 mn et 1 seul personne à l'accueil) indigne d'un hôtel de ce standing. Pour le reste on retrouve toutes les qualités des Hampton Inn (belles chambre bien équipée, climatisation assez silencieuse, bon WIFI, très bon petit-déjeuner...). A noter que la piscine était hors d'usage mais on pouvait utliser celle du Sheraton voisin. A noter l'efficacité de la navette pour l'aéroport. »

« Hôtel bien tenu, très propre, accueil agréable, chambre confortable avec des prestations de qualité, petit déjeuner complet avec des plats chauds cuisinés. Un seul regret, non seulement le parking est payant mais nous avons réglé 3 jours de stationnement pour 2 nuits. Il semble donc que l'on nous fasse payer le jour d'arrivée ainsi que celui du départ. »

« Hôtel bien rénové mais bruyant si vous donnez sur la route. J'avais demandé une chambre au calme bien longtemps à l'avance j'ai eu une chambre au dessus de l'accueil et face aux ascenseurs, c'est à dire tout sauf calme. Petit déjeuner sans plus. Manque vite de produits et se termine à 9h00. Quartier assez sécuritaire malgré tout. »

« Superbe hôtel, suite très confortable et bien équipée. Petit déjeuner impeccable. Piscine chauffée et propre. Personnel hyper serviable. A recommander ! »

« Always staying there before flying back home. Spent 4 nights and as always very comfy and spacious rooms. The place is also conveniently located at a MAX tram station if you want to skip the traffic when going downtown. 5th stay, always fine. Will return. »

« Old hotel that would rely need a refurbishment. »