Châteaux à Berwick-upon-Tweed

« Séjour très bien. Très au calme et superbe vue »

« Had a 2 night stay. Booked this property as it had an elevator and travelling with an elderly parent with reduced mobility. On arrival late in the evening we learned that both elevators were out of order. We were on the 3rd floor with no other suitable rooms available. With assistance from staff and another guest we made it to the room. We were able to switch to a lower room the next morning. All staff were very apologetic and went out of their way to help us make the stay positive...

« The room was clean, comfortable and the bed was huge! Friendly bar staff. Good location. »

« On bus route to Holy Island. Bus times subject to tides. Close to A1. Rooms are in separate annex next to Inn so quiet. Good car park. Food well prepared and presented with interesting seasonal menu. Good variety of choices for breakfast including excellent veggie breakfast. Recommend. »

« Nous avons demandé un thé vers 11:00 pour y accueillir un ami, réponse: “there is no service now”. Puis nous avons demandé pour un entretien avec notre visiteur, au calme car il y avait un match de foot dans le grand salon et beaucoup de bruit, sollicitant de nous mettre dans un salon annexe, réponse: “no that’s not possible”. Déplorable…. Nous n’y retournerons pas »