Réservation d'hôtels à Benton Harbor

« The place was FILTHY!!! The place smelled or weed and cigarette smoke (it's a NON-smoking), What ever the staff was cooking smelled so heavily of curry and was very off putting... the carpet was stained, filthy and smelled like mildew... NO elevator. No one was manning the front desk, you have to press a button and wait.. and we checked in during PEAK check in time before 5pm. I went down at 6:30 am to breakfast..which WAS NON EXISTENT!!! No sign that anything was being prepared, I asked the...

« The breakfast is always really well done. This is our second week stay here, the staff is helpful and friendly. We will stay here again next time we visit family. »

« We loved absolutely everything, very clean and quiet but the shower was clogged, besides that everything was great »

« Good »

« Sadly, the room next door was obnoxious. A child stomped around each evening when I got back to my room. The adults in the room were awake past 2AM laughing and talking loudly. They had music playing with the bass beating the wall. My room was an adjoining room to theirs- maybe that is why it was so bad. The carpet in my room was stained and the soap holder in the shower was broken off. The water was hot and shower pressure was good. The bed was comfortable. Given the name, I thought the...

« The hotel is outdated. Driving up there’s a limo with a flat tire in the parking lot. The staff has their kids hanging out with birds at the front desk. They don’t speak English as a first language which is hard to understand at times. The room has holes in bathroom door from missing hooks, the towels were clearly old and thinning, there was a piece of cardboard holding the vent from rattling….. it reminded me of a spring break trip from 1990s. Needs a huge cleaning, even the main windows in...

« Overall our stay was good. I recognize that the higher price mainly reflects the location (which is great) and the suite (which was also very nice to have), but I do feel like prices are a little high. The rooms could use a bit of an update, bathroom was quite small for it being a suite, and the bed and pillow were extremely uncomfortable. The breakfast was also pretty underwhelming. Considering they do have an onsite restaurant I feel like it could be better. Staff was friendly and helpful. »

« Wowww »

« When something like “Wild fire smoke” is happening, don’t expect anything to be open. On Friday of our stay, the smoke was gone, especially in the evening, but the kept everything closed. And when things get closed, don’t expect the resort to offer anything or do anything except charge you full price… it’s a nice place and all, but honestly very disappointed that they did not do anything to make up for the fact that they closed most amenities (the pool, hot tub, etc.) for the whole time we were...

« Propre »

« Clean and quiet. Everything worked. Bed was comfortable. »

« What a Great Lakes gem. Everyone was extremely kind and helpful that worked there, especially scooter! The rooms are a good size, lovely view, so close to the beach and shopping »

« Première place où nous avons couché après 13 heures de route. »

« Staff was wonderful but this hotel is run down for sure the room was dirty »