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Avis sur Haka Lodge Auckland - Hostel

2 out of 5
Haka Lodge Auckland - Hostel
373 Karangahape Rd, Auckland

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 98 avis sur 182." "
Note des voyageurs de 8 (Bien), d’après 63 avis sur 182." "
Note des voyageurs de 6 (Satisfaisant), d’après 11 avis sur 182." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 182." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 182." "

9,0/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

LUCILE

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It suits with description. Enjoyable building's architecture.
Séjour de 1 nuit en avril 2024
Réponse de Team Haka le 8 avr. 2024
Thank you very much for your feedback. We are glad you enjoyed your stay with us.

4/10 Médiocre

Clement

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Wouldn’t recommend
We had a private room and bathroom and it was FREEZING cold even with the plug-in radiator… there are a lot of sketchy people hanging around just outside the hostel so I wouldn’t stay here as a solo female traveller. The road is very very noisy with sirens, music, people shouting and fighting etc… We wouldn’t recommend this place to a chill couple wanting to visit the city
Séjour de 2 nuits en juin 2023
Réponse de HAKA reservation Team le 23 juin 2023
Kia OraWe are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team! We look forward to improving our service over time and look forward to seeing you soon!Ngā mihi,Reservations Team

8/10 Bien

Myriam

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
J'ai pris une chambre privée avec salle de bain, très bien, grande et propre. Les fenêtres sont vieilles donc mal insonoriser donc tu entends tout ce qui se passe dans la rue et la musique des bars environnants. La cuisine et la salle à manger sont assez petites pour al quantité de personne à l'auberge. Très bien situé au centre-ville, tout est accessible à pied.
Séjour de 1 nuit en novembre 2022
Réponse de Haka Lodge Auckland le 27 nov. 2022
Kia ora Myriam, Thank you for taking the time to share your review, The building is a heritage building which means consent to make any changes can be difficult and the central location means that it can be a bit loud from time to time. We are glad for the most part you enjoyed your stay

8/10 Bien

Bruno

Les points forts : Propreté
Établissement propre et bien organisé
Organisation impeccable pour le checking en dehors des heure. Établissement très bien tenu et très propre. Quartier légèrement bruyant les doit de WE, mais c’est un peu normal en ville à Auckland. Cela dit quartier sympa avec des petit café et boulangerie pour le matin et de nombreux snack, petit restau et bar pour la soirée.
Séjour de 4 nuits en mai 2022
Réponse de Haka Lodge Auckland le 12 juin 2022
Kia ora, Thank you for taking the time to share your review with us. We are thrilled you enjoyed your stay, we and we hope to welcome you again soon. Nga mihi Haka Lodge Auckland

10/10 Excellent

Yann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en février 2020
Réponse de Fanny le 7 mars 2020
Kia Ora Yann, thank you for your review. We are glad that you enjoyed your stay with us. Safe travels, Fanny, Duty manager

10/10 Excellent

Clara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing
Nice and clean hostel, very confortable and quiet. Perfect to have rest and relax in Auckland.
Séjour de 2 nuits en avril 2019
Réponse de Danni le 30 avr. 2019
Kia Ora Clara, Thanks for taking the time to write us a review. It's great you enjoyed your stay with us, we love the feedback! We hope we can accommodate you again sometime. Enjoy the rest of your travels in New Zealand. Danni - Assistant Lodge Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très propre et accueillant. Les lits sont confortable et offre de l'intimité. Je recommande fortement . Meilleure auberge que jai eu l'occasion de fréquenter à auckland.
Séjour de 1 nuit en avril 2019
Réponse de Danni le 30 avr. 2019
Kia Ora, Thanks for taking the time to write us such a lovely review. We are thrilled you enjoyed your stay with us and hope to have you stay with us again sometime. All the best on the rest of your travels, Danni - Assistant Lodge Manager

8/10 Bien

Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Endroit très bruyant.
Séjour de 2 nuits en mars 2019
Réponse de Danni le 17 mars 2019
Kia ora Anne, Thanks for the review. We are saddened you perhaps did not have a great sleep whilst staying with us. We are located on a very busy and popular area of the City and have earplugs available at reception if needed. We do recommend researching the area to ensure you are happy with the location. We hope you did enjoy aspects and facilities of the hostel. Safe travels. Danni - Assistant Lodge Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Un établissement bien situé, calme, respectueux, propre et très efficace!
Séjour de 1 nuit en février 2019
Réponse de Danni le 17 mars 2019
Kia ora! Thanks for the feedback! We are stoked you enjoyed your stay and hope to accommodate you again sometime. Enjoy the rest of your travels. Many thanks, Danni - Assistant Lodge Manager

4/10 Médiocre

Virginie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Incapable de dormir en raison du bruits venant des bars voisins. Même avec des bouchons dans les oreilles, la musique était si forte que mon lit vibrait, nuit atroce.
Séjour de 2 nuits en février 2019
Réponse de Danni le 18 févr. 2019
Kia ora Virginie, Thanks for the review. We appreciate the feedback and are saddened to read you did not have a great night sleep when staying with us. Did you let any of our staff members know about your stay? We do encourage guests to research the location before booking as we are known for being located in a very vibrant and popular area. We hope this does not put you off as we would love to accommodate you again sometime. Safe travels. Danni - Assistant Lodge Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2019
Réponse de Danni le 2 avr. 2019
Kia ora! Thanks for the rating. We hope you enjoyed your stay and will come back and stay again sometime. Many thanks, Danni - Assistant Lodge Manager

8/10 Bien

Achraf

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour et très bon rapport Qualité/Prix
Bien situé et personnel aimable. Enregistrement rapide avec le sourire. Dortoir, lit et Salle de bain propre. Bonne connexion Wifi.
Séjour de 4 nuits en janvier 2019
Réponse de Danni le 10 févr. 2019
Kia Ora Achraf, Thanks for taking the time to write us such a lovely review. It's great you enjoyed your stay with us and love the feedback. We hope you enjoy the rest of your travels in New Zealand. Many thanks, Danni - Assistant Lodge Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Auberge de jeunesse très moderne
Auberge super moderne et confortable. Les lits ont leur propre lumière et prise. Staff au top !
Séjour de 4 nuits en décembre 2018
Réponse de Danni le 16 déc. 2018
Kia Ora, Thanks for taking the time to write us a lovely review. We are stoked you enjoyed your stay with us and love the feedback. We hope to have you stay with us again sometime. Enjoy the rest of your travels. Danni - Assistant Lodge Manager

10/10 Excellent

marc, france

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Backpacker super bien placé ! Personnel très sympathique ! Chambre de 7 personnes spacieuse, avec des rideau pour chaque lit ce qui donne un minimum d’intimiter !
Séjour de 14 nuits en mars 2018
Réponse de Danni le 19 mars 2018
Kia Ora Marc, Thanks so much for your awesome review. We love feedback and thrilled you enjoyed your stay with us. We hope to accommodate you again in the future sometime. Enjoy the rest of your travels. Danni, Assistant Manager

6/10 Satisfaisant

KAI WEN

Les points forts : Propreté et personnel et service
設施偏老舊擁擠，床鋪起身會撞到頭
Séjour de 2 nuits en mai 2024
Réponse de Team Haka le 22 mai 2024
Thank you for your feedback. We appreciate knowing where we do well and where we can improve, especially being a heritage building. We apologize for you hitting your head at one of our bunk beds in the dormitory.

10/10 Excellent

Julyssa

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a great stay at the Haka Lodge. I have no complaints with the facility. Everything was clean. It was close to so many restaurants, bars, and nightclubs. It was easy and convenient to get to the city or CBD as the bus is right in front of the Lodge. When our light fixtures wouldn’t work in two areas of the room, the staff as prompt in finding a way to fix it. I would say that I found the area safe. Where I come from, our homelessness and addiction situation is so bad, that walking around K road at night as two females was not uncomfortable and super easy as there are always people around. It can get noisy at night, but it’s the nature of being on a busy road. They also have a code to get into the Lodge to add security and peace of mind. I would have stayed longer if they had more room. I will say that if you wish to party, this is not the hostel for you. Everyone was very quiet, polite, and kept to themselves.
Séjour de 3 nuits en mai 2024
Réponse de Haka Lodge le 10 mai 2024
Thank you for your review. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Bruna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staffs are all nice and the hostel it’s cute and nice !
Séjour de 3 nuits en mai 2024
Réponse de Team Haka le 4 mai 2024
Thank you for the review and we are happy you enjoyed your stay.

6/10 Satisfaisant

Hilda

Les points forts : Propreté
Mid town covenience.
Séjour de 1 nuit en mars 2024
Réponse de Team Haka le 4 avr. 2024
Thank you for your feedback.

2/10 Horrible

MICHAEL

Séjour de 1 nuit en mars 2024
Réponse de Team Haka le 15 avr. 2024
We are sorry to see, you did not seem enjoy your stay with us. Please feel free to get in touch with us, to discuss the reason for this. We appreciate your feedback to improve our services.

10/10 Excellent

Alisha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en mars 2024
Réponse de Team Haka le 21 mars 2024
Thank you for your feedback.

10/10 Excellent

Jamie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great place to stay, staff are nice and friendly always willing to help. Bathrooms and kitchen get cleaned regularly which is good to see. The street isn't the nicest of places but as long as you don't interact with the crazies they don't usually bother you. I had a good time meeting a bunch of people here and would definitely go back.
Séjour de 14 nuits en décembre 2023
Réponse de Haka Team le 6 mars 2024
Thank you for your feedback!

6/10 Satisfaisant

Anthony

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023

8/10 Bien

Joey

Les points forts : Propreté et personnel et service
The beds are comfortable
Séjour de 3 nuits en octobre 2023

2/10 Horrible

Carl, Pukekohe

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sat in reception upon arrival for 45 mins while two incompent "night managers" spoke in a random language messing my booking around. They then tried to palm me off into a room with more people which was less than what i paid for. Upon returning to rwception i spent another 15 mins waiting for an outcome. I was told if i wanted to leave i could have a partial refund...what a joke. It was then discovered a person in the room id booked has overstayed 2 nights. When rhey were finally moce they refused to even change the sheets. Finally after they did change them when i entered the room i was hassled by other room users "why did you make our friend move". Disgusting mangement behaviour and such a shiz experience for a night away in the city. Upon returning from the concert i missed some of due this hold up, the room entrance was wide up and a key was in the door. Beyond a joke.
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Polina

Séjour de 2 nuits en juillet 2023
Réponse de NG le 27 sept. 2023
Kia ora,This reservation was canceled and the guest never showed up. It therefore surprises us that the person was able to leave a comment on a hostel that they have not frequented or a team that they have not met.Nga mihi (kind regards),Haka Team

2/10 Horrible

Debra

Séjour de 4 nuits en avril 2023
Réponse de HAKA reservation Team le 11 juin 2023
Kia OraThank you for taking the time to provide your feedback. I’m so sorry to hear youhad a frustrating experience. We apologise that our service did not meet your expectations. Your comments allow us the opportunity to do better. We are looking into the issue and hope to resolve it promptly. Please do not allow this isolated incident to stop you from giving us another chance.Ngā mihi,Reservations Team

10/10 Excellent

Stephanie Marie Perez

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mars 2023
Réponse de Reservations Team Haka Lodge Auckland le 22 mars 2023
Kia Ora We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope to see you again soon!Ngā mihi,Reservations Team Haka Lodge Auckland

10/10 Excellent

Laura

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location in terms of proximity to restaurants. ~15 min walk from Intercity bus drop and 30 min walk from the water. Friendly staff, quiet. Great room!
Réponse de Haka Lodge Auckland le 18 janv. 2023
Kia ora Laura,Thank you for your wonderful review, We are thrilled you enjoyed your stay and hope to welcome you again soon. Nga mihi

8/10 Bien

Nina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Hostel liegt in einer Straße mit Bars und Restaurants dadurch war es recht laut bis spät. Das Zimmer war super. Trotz eines 20 bed dorms wirkte es nicht zu voll. Durch den Vorhang am Bett hat man ein wenig das Gefühl seinen eigenen Bereich zu haben. Fand meine Übernachtung dort trotz des Lärms sehr gut.
Réponse de Haka Lodge Auckland le 28 déc. 2022
Kia ora Nina, Thank you for taking the time to share your review, We are glad you enjoyed your stay and hope to welcome you in one of our other properties soon.

8/10 Bien

Megan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hostel is great however try request a room that isn't facing k road as the street noise was unbelievably loud and I didn't get any sleep. The bunk bed was very comfortable, great quality pillow with protector on it, cosy and not creaky. The bathroom was clean and towel provided in each individual toilet/sink. Free WiFi, no lift, so had to carry up heavy bag up the stairs but that's ok for me, maybe not for others.
Séjour de 1 nuit en novembre 2022
Réponse de Haka Lodge Auckland le 27 nov. 2022
Kia ora Megan,Thank you for taking the time to share your review, Being central there can be a bit of street noise, we are glad for the most part you enjoyed your stay and hope to welcome you again soon.

10/10 Excellent

Gordon

Séjour de 1 nuit en novembre 2022

8/10 Bien

Marie

Séjour de 2 nuits en septembre 2022
Réponse de Haka Lodge Auckland le 13 sept. 2022
Kia ora Marie, Thank you for taking the time to share your review. We hope to welcome you again soon. Nga mihi

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté
Too Small for Comfort
Starting with the positives, the staff at the Haka Lodge was friendly, responsive to emails, and made our late check in easy. Our room was decent and the heater was powerful. Unfortunately, one of the main reasons we stayed here was to have access to common spaces like a kitchen and lounge. These weren't really usable as there are A LOT of long term guests at this time and the area is too small to accommodate them all. The fridges and food storage areas were overflowing and were not cleaned while we were there (the fridges supposedly get cleaned on Wednesdays but the curdled milk that expired a month before was still there when we checked out.) When we asked about the state of things we were told to just "try and find a spot" for our stuff. If you are a WHV holder looking for a place to meet people and find a job, this may be a great place for you. If not, you may be disappointed. On a related note, because there are so many people around all the time the WiFi isn't really fit for purpose. Made things difficult as I couldn't even pull up google maps or check my mail.
Séjour de 6 nuits en juin 2022
Réponse de Haka Lodge Auckland le 6 juil. 2022
Kia ora Anonymous, Thank you for taking the time to share your review with us, We are glad you enjoyed the room, we are sorry to hear you felt it was a little overcrowded. We have just purchased a new fridge so that we can get our staff and long-termers to use that instead of the main fridges. We haven't had any other complaints regarding the wifi, but we will be sure to have our IT team check it out. Nga mihi

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2022
Réponse de Haka Lodge Auckland le 29 mai 2022
Thank you for taking the time to share your review

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
honestly the most cleanest, nicest hostel i've ever stayed in. staff are lovely too
Séjour de 2 nuits en juillet 2021
Réponse de Naomi le 6 août 2021
Kia Ora, Thank you for your wonderful feedback, its a wonderful spot isn't it? and we think our staff are pretty ace as well. We hope to welcome you again soon. Nga Mihi

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2021
Réponse de Colette le 4 juil. 2021
Kia ora Thanks for your feedback!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Great receptionists, really lovely and helpful. The room I stayed in was a pigsty, someone must have been staying long term and thier stuff was everywhere. Someone had stolen my pillow so I had to go and track down a staff member to try and get another one, lucky the staff member was awesome and found one for me. Bathrooms ok, kitchen pretty good.
Séjour de 1 nuit en juin 2021
Réponse de Colette le 4 juil. 2021
Kia ora, Thanks for your feedback - we do apologise for your experience, but glad our staff member was able to assist you!

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2021
Réponse de Colette le 31 mai 2021
Kia ora, Thanks for your review!

10/10 Excellent

Sunny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2021
Réponse de Colette le 18 janv. 2021
Thanks for your feedback!

10/10 Excellent

Charlotte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Haka family!
I love this place, so much so I booked more nights. The staff go above and beyond to help you and give great advice. I liked the privacy of the curtain on the bed. The place was spotless and there were always cleaners daily! There was free food that travellers left which was much appreciated!
Séjour de 1 nuit en mars 2020
Réponse de Haka team le 18 mars 2020
Hello Charlotte, Thanks for your review. We are glad that you had a great time with us! Hopefully see you soon again! Safe travels, Regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2020
Réponse de Fanny le 7 mars 2020
Hello, thank you for your review. We are happy to know that you enjoyed your stay at our hostel. Safe travels, Fanny, Duty Manager

10/10 Excellent

Maude

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de Fanny le 4 mars 2020
Hello Maude, thank you for your review. We are happy to know that you enjoyed your stay at our hostel. Safe travels, Fanny, Duty manager

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en février 2020
Réponse de Fanny le 4 mars 2020
Hello, thank you for your review. We are glad that you enjoyed your stay with us. Safe travels, Fanny, Duty manager

8/10 Bien

DAISUKE

Les points forts : Personnel et service et confort de la chambre
ベッドには
Séjour de 1 nuit en janvier 2020
Réponse de Colette le 3 févr. 2020
Thanks for your rating!

8/10 Bien

Fox, Sydney

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place to stay near the centre on a budget. For a hostel it is excellent. I was disappointed to find stained sheets, however they promptly replaced them once flagged. The family room is great with a queen bed on one side and bunk on the other. Bathroom is in the middle. So there is a little bit of privacy for each room. My kids loved the bank had curtains. We didn’t use the kitchen much, but put some stuff in the fridge.
Séjour de 3 nuits en janvier 2020
Réponse de Fanny le 23 janv. 2020
Hello, Thank you very much for your review. We are glad that you enjoyed your stay at our hostel. Safe travels back home. Kind regards, Fanny, Duty manager

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en janvier 2020
Réponse de Colette le 3 févr. 2020
Thanks for your rating! We are glad you had a good stay with us!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2020
Réponse de Colette le 3 févr. 2020
Thanks for the excellent rating!

8/10 Bien

Holger, Essen

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Interessante Lage im alternativen Viertel Innenstadt mit etwas längeren Fußweg oder kurzer Busfahrt (nur 1 NZD pro Fahrt) zu erreichen. Doppelzimmer mit Bad hat Sauberkeit etwas gemangelt.
Séjour de 2 nuits en novembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2019

10/10 Excellent

MarthaC, Honolulu, Hawaii

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Centrally located in auckland. Steps from the bus line.lots of eateries, pubs, markets in walking distance. Secure entrance to property.
Séjour de 10 nuits en octobre 2019
Réponse de Yan le 3 mars 2020
Thanks for your review. Safe travels