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Avis sur The Ritz-Carlton Abu Dhabi, Grand Canal

5 out of 5
The Ritz-Carlton Abu Dhabi, Grand Canal
Al Maqta Area, Abu Dhabi

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 305 avis sur 440." "
Note des voyageurs de 8 (Bien), d’après 83 avis sur 440." "
Note des voyageurs de 6 (Satisfaisant), d’après 27 avis sur 440." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 440." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 440." "

9,2/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Timothée

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay
Awesome stay in Ritz Carlton, we were celebrating our first anniversary and they made it really amazing. The personnel, the services, the food were all perfect. Restaurants are really good and kudos for restaurant the forge! We’ll definitely come back.
Séjour de 3 nuits en janvier 2024
Réponse de Frosina le 12 janv. 2024
Happy Anniversary! Thank you so much for taking the time to share your wonderful feedback with us. We're thrilled to hear that you had a fantastic experience at our hotel and that our ladies and gentlemen went above and beyond to make your stay amazing. We look forward to welcoming you back for your next special occasion, and we'll be ready to make your stay even more memorable.Warmest Regards,Frosina Petrovska

4/10 Médiocre

Agnes

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Décevant
La chambre suite (côte vénitien) était trop sombre, pas de vue dégagée. Vétusté du mobilier Piscine centrale bruyante Petite plage
Séjour de 1 nuit en décembre 2023
Réponse de Frosina le 1 janv. 2024
Thank you for taking the time to share the feedback with us. We do regret to hear that your recent stay with us did not meet your expectations We remain hopeful that we would have an opportunity to welcoming you back to the hotel in the near future. Warmest Regards, Frosina Petrovska Director of Quality

10/10 Excellent

Yassine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Rakesh le 15 nov. 2023
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon.

10/10 Excellent

Hanna Linda

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Magnifique . rien à ajouter
Séjour de 1 nuit en avril 2023
Réponse de Rakesh le 22 avr. 2023
Thank you

10/10 Excellent

Malika

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service du personnel au top et environnement très agréé et apaisant
Séjour de 7 nuits en février 2023
Réponse de Rakesh le 8 mars 2023
Thank you for your kind words and review of The Ritz Carlton Abu Dhabi, Grand Canal. We are delighted to hear that you thoroughly enjoyed your stay and that all aspects of your visit were to your liking. We are eagerly awaiting your next visit and hope that we can replicate your last experience. Best regards, Rakesh KumarDirector of Quality

8/10 Bien

Elaine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2022

10/10 Excellent

Cédric

Séjour de 2 nuits en février 2022

10/10 Excellent

Ève

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour exceptionnel Confort et cadre de vacances Super
Séjour de 3 nuits en février 2022
Réponse de Rakesh Kumar le 21 févr. 2022
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Rakesh Kumar Director of Quality

10/10 Excellent

Yannick

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service irréprochables.
Séjour de 1 nuit en octobre 2021
Réponse de Rakesh le 31 oct. 2021
All of our Ladies and Gentlemen at The Ritz Carlton Abu Dhabi, Grand Canal would like to thank you for your comments regarding your stay with us. We are so pleased that you enjoyed our luxurious property and our efficient service.

10/10 Excellent

Shanez

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en août 2021

10/10 Excellent

Souleymane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Excellent
Séjour de 4 nuits en août 2019
Réponse de Sasha le 25 août 2019
Dear Souleymane, Thank you for staying with The Ritz Carlton Abu Dhabi, Grand Canal and leaving a review. We are glad that you had an amazing stay with us. Looking forward to welcoming you soon.

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en mars 2019
Réponse de Maria le 21 avr. 2019
Dear Guest, I would like to thank you for sharing your experience on your recent stay with The Ritz-Carlton Abu Dhabi Grand Canal. We value the trust you have put in and I'm glad that we have met your expectation and you had an amazing stay. Once again, thank you for choosing staying with us and looking forward in welcoming you back. Warm Regards, Maria Regalado Guest Relations Manager

8/10 Bien

sedik, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tout y est quasi parfait !
Magnifique séjour. Excellente situation géographique Personnel extra!
Séjour de 2 nuits en avril 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

lynne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location near the Mosque. Quiet and spacious but need to do something with their gym - it was old fashioned
Séjour de 1 nuit en mai 2024
Réponse de Frosina le 20 mai 2024
Thank you for taking the time to write a review of your experience here at The Ritz Carlton Abu Dhabi, Grand Canal and we very much appreciate your comments and constructive feedback related to our gym and it is a pleasure to announce that an upgrade of the gym is ongoing at the moment. We look forward to welcoming you back.Kind Regards,Frosina Petrovska Director of Quality

10/10 Excellent

LaShaunna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel. Outstanding staff! Adhil was phenomenal.
Séjour de 1 nuit en avril 2024
Réponse de Frosina le 22 avr. 2024
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Frosina Petrovska Director of Quality

10/10 Excellent

Nick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Frosina le 22 avr. 2024
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Frosina Petrovska Director of Quality

10/10 Excellent

Nina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was amazing. Yasmin was wonderful and made sure we had a great vacation. Always smiled and made us feel like VIPs. We will be back!
Séjour de 3 nuits en mars 2024
Réponse de Frosina le 11 avr. 2024
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Frosina Petrovska Director of Quality

10/10 Excellent

Eitan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super relaxing stay and proffesional staff.
Séjour de 2 nuits en février 2024
Réponse de Frosina le 15 mars 2024
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Frosina PetrovskaDirector of Quality

10/10 Excellent

WARREN

Séjour de 1 nuit en mars 2024
Réponse de Frosina le 28 mars 2024
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Frosina Petrovska Director of Quality

10/10 Excellent

Uma

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property, amazing deal!
Séjour de 2 nuits en février 2024
Réponse de Frosina le 5 mars 2024
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Frosina PetrovskaDirector of Quality

10/10 Excellent

SURYAKANT

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed for just one night to rest and in wind before a busy stay. We comfortably did exactly that and would encourage staying here. We certainly will return for a longer stay.
Séjour de 1 nuit en février 2024
Réponse de Frosina le 2 mars 2024
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Frosina Petrovska Director of Quality

10/10 Excellent

Jeremy

Voyage en couple
Great hotel for the Grand Mosque but not a lot more within walking distance. Staff went over and beyond to help with anything. Would have liked a room overlooking the mosque as I had asked for a good room but ours looked over the pool and gardens which was still nice
Séjour de 4 nuits en février 2024
Réponse de Frosina le 2 mars 2024
We are truly grateful for your delightful review. Your kind words are greatly appreciated, and we look forward to welcoming you back to the Ritz Carlton Abu Dhabi Grand Canal.Kind regards,Frosina Petrovska Director of Quality

8/10 Bien

Neha

Voyage en famille
Les points forts : Personnel et service et équipements
The rooms surely need renovations. And more buggies
Séjour de 3 nuits en février 2024
Réponse de Frosina le 5 mars 2024
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you we highly appreciate your feedback, and we look forward to welcoming you back very soon. Best regards, Frosina Petrovska Director of Quality

10/10 Excellent

Javier

Séjour de 1 nuit en février 2024
Réponse de Frosina le 23 févr. 2024
Thank you for choosing to stay with us at The Ritz-Carlton Abu Dhabi, Grand Canal and for sharing your wonderful rating with us. We very much look forward to welcoming you back.Warmest Regards,Frosina Petrovska Director of Quality

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en février 2024
Réponse de Frosina le 23 févr. 2024
Thank you for choosing to stay with us at The Ritz-Carlton Abu Dhabi, Grand Canal and for sharing your wonderful rating with us. We very much look forward to welcoming you back.Warmest Regards,Frosina Petrovska Director of Quality

6/10 Satisfaisant

Assad Ahmed

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 7 nuits en février 2024
Réponse de Frosina le 19 févr. 2024
Thank you for your candid review of your recent stay at our hotel. Observing the rating we truly hope that the recent stay has not affected your faith in us and that you will give us another opportunity to welcome you back and deliver the true Ritz Carlton experience. Warmest Regards,Frosina Petrovska Director of Quality

10/10 Excellent

ali

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Frosina le 19 févr. 2024
Thank you for your excellent rating following your stay with us. It has been a pleasure hosting you.We look forward to welcoming you back.Warmest Regards,Frosina Petrovska Director of Quality

10/10 Excellent

Imad, Redondo Beach

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is outstanding the service is excellent .large outdoor area the swimming pool is perfect . The only thing is the food is overpriced in the Lebanese Resturant
Séjour de 3 nuits en février 2024
Réponse de Frosina le 19 févr. 2024
We sincerely appreciate your gracious feedback regarding your recent stay at The Ritz Carlton Abu Dhabi Grand Canal. We very much look forward to welcoming you back.Warmest Regards,Frosina Petrovska

10/10 Excellent

Anette

Voyage en groupe
Fabulous staff
Séjour de 6 nuits en février 2024
Réponse de Frosina le 19 févr. 2024
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon.Warmest Regards,Froisna Petrovska Director of Quality

10/10 Excellent

Selami

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Frosina le 5 févr. 2024
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon.Warmest Regards,Frosina Petrovska Director of Quality

10/10 Excellent

Bruce

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nothing could possibly compare with our wonderful stay at the Ritz-Carlton, Abu Dhabi. Every detail and experience was so enjoyable, especially the genuine kindness of John, Suresh and Tesa. Thank you so very much!
Séjour de 1 nuit en février 2024
Réponse de Frosina le 4 févr. 2024
Thank you for your delightful review, we are thrilled to hear about your rewarding stay. We are immensely grateful for your recognition of our team members. Our Ladies and Gentlemen look forward to welcoming you back in the near future.Warmest Regards,Frosina Petrovska Director of Quality

10/10 Excellent

Stefania

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Frosina le 4 févr. 2024
Thank you for your excellent rating following your stay with us. We sincerely look forward to welcoming you back soon.Warmest Regards,Frosina Petrovska Director of Quality

10/10 Excellent

Gabor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2024
Réponse de Frosina le 4 févr. 2024
Thank you for your excellent rating following your stay with us. We sincerely look forward to welcoming you back soon.Warmest Regards,Frosina Petrovska Director of Quality

4/10 Médiocre

Alsadig

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Frosina le 16 janv. 2024
We apologize that your experience didn’t quite match your expectations. We would love to hear more details, so that we can deliver a better experience next time. Warmest Regards,Frosina Petrovska

10/10 Excellent

nick

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very spacious and great communal facilities Rooms need updating
Séjour de 8 nuits en janvier 2024
Réponse de Frosina le 16 janv. 2024
Your kind words are greatly appreciated, and we look forward to welcoming you back to the Ritz Carlton Abu Dhabi Grand Canal. Warm Regards,Frosina Petrovska

10/10 Excellent

AKIHIKO

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
・スタッフさんがとてもフレンドリーでよかった。 ・部屋も広く、清潔でとても良かった。 ・朝食はジャンルが幅広く揃えてあり、どれもとてもおいしかった。 ・グランドモスクにも近く、非常に便利だった。
Séjour de 1 nuit en décembre 2023
Réponse de Frosina le 30 déc. 2023
Thank you for choosing to stay with us at The Ritz-Carlton Abu Dhabi, Grand Canal and for sharing your wonderful comments. We are glad to know you had an amazing time with us. We very much look forward to welcoming you back. Warmest regards Frosina Petrovska Director of Quality

10/10 Excellent

David, Wake Forest

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Beautiful facilities, pool andstaff. Food was spectacular.
Séjour de 2 nuits en décembre 2023
Réponse de Frosina Petrovska le 24 déc. 2023
Thank you for choosing to stay with us at The Ritz-Carlton Abu Dhabi, Grand Canal and for sharing your wonderful comments. We are glad to know you had an amazing time with us. We very much look forward to welcoming you back.Warmest regardsFrosina Petrovska Director of Quality

8/10 Bien

YOONSEOK

Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de FrosinaPetrovska le 20 déc. 2023
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great 5 star hotel really enjoyed the stay
Séjour de 1 nuit en novembre 2023
Réponse de Rakesh Kumar le 15 nov. 2023
Thank you for your kind words and review of The Ritz Carlton Abu Dhabi, Grand Canal. We are delighted to hear that you thoroughly enjoyed your stay and that all aspects of your visit were to your liking. We are eagerly awaiting your next visit and hope that we can replicate your last experience. Best regards, Rakesh KumarFront of the House Manager

6/10 Satisfaisant

Suleiman

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Rakesh kr le 15 nov. 2023
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon.

10/10 Excellent

Kamakshi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very welcoming and helpful staff. Best choice of restaurants and quality of food compared to other hotels in the area. Would definitely return
Séjour de 5 nuits en octobre 2023
Réponse de Rakesh Kumar le 15 nov. 2023
Amazing review! We highly appreciate your kind words regarding your recent stay at The Ritz Carlton Abu Dhabi, Grand Canal, highlighting the fabulous hotel and facilities. We can’t wait to welcome you back!Best regards, Rakesh KumarFront of the House Manager

10/10 Excellent

Shpend

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good place, hotel and staff
Séjour de 1 nuit en octobre 2023
Réponse de Rakesh Kumar le 15 nov. 2023
We are delighted to hear that you enjoyed your stay at our hotel. We do our best to create the right atmosphere and experiences that accentuate the uniqueness of our property for our guests. Your high praise is the best reward for our efforts.Best regards, Rakesh KumarFront of the House Manager

10/10 Excellent

Petra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Rakesh Kumar le 15 nov. 2023
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Rakesh KumarFront of the House Manager

10/10 Excellent

Shruti

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceptional
Séjour de 1 nuit en octobre 2023
Réponse de Rakesh Kumar le 15 nov. 2023
We are delighted to hear that you enjoyed your stay at our hotel. We do our best to create the right atmosphere and experiences that accentuate the uniqueness of our property for our guests. Your high praise is the best reward for our efforts.Best regards, Rakesh KumarFront of the House Manager

10/10 Excellent

Juan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the most beautiful hotel and resort I have seen. Of course meets the reputation of a Ritz Carlton!!!
Séjour de 2 nuits en octobre 2023
Réponse de Rakesh Kumar le 15 nov. 2023
We are thrilled that you had an amazing stay with us. Thank you for recommending our hotel to other travelers. I’m sure our Ladies and Gentlemen enjoyed catering to your needs as much as you enjoyed your stay. Best regards, Rakesh KumarFront of the House Manager

10/10 Excellent

MAJED

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything about the hotel is amazing
Séjour de 3 nuits en septembre 2023
Réponse de Rakesh le 3 oct. 2023
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Rakesh KumarFront of the House Manager

6/10 Satisfaisant

Taekwang

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Rakesh le 3 oct. 2023
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Rakesh KumarFront of the House Manager

6/10 Satisfaisant

abdulrahman

Séjour de 1 nuit en août 2023
Réponse de Rakesh le 3 oct. 2023
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Rakesh KumarFront of the House Manager