Hôtel près de Théâtre YMCA (Scarborough)

« Very friendly staff, lovely bar and food, walkable to town and beaches »

« Me and my son came for a little break room was lovely very clean and spacious the staff was really friendly could not do enough for lovely food very approachable and it is in a good location near railway station and shop and beach »

« Très bon séjour, personnel très accueillant petit bémol la taille du lit double très petit sinon tout était parfait »

« When I arrived in Scarborough by train I used the Google maps on my phone to find this hotel since I wasn't sure where it's location was. Staff customer service skills were fantastic. There was a lift inside the hotel, which I only used twice. I wasn't a fan of that lift. On 19/6 when I first wanted to use it I was having a problem with getting the lift to work, a member of staff on the reception desk shown me how to close the lift door. I wasn't sure how to use the blind in my bathroom of my...

« Bathroom was dirty really needs a deep clean and some upgrading! Very noisy hotel, creaky floors, narrow corridors and noisy doors »

« On arrival my husband was given a door key card not the actual key that was actually needed. He was stuck outside the room on the second floor because had had all the luggage and didn't want to lug it back downstairs. Room was very hot with no view but fortunately had a fan. Bed was comfortable and TV reception was very poor. Best I can do was our stay was 2 star.🙂‍↕️ »

« Beautiful apartment, stunning views and Janice, the lady who looked after us on line was amazingly helpful. I can’t fault the apartment, views or overall experience. Thankyou Janice! »

« Lovely friendly ,welcoming atmosphere on entering the hotel especially important for single guest. »

« Chambre exiguë, à se demander si ce n'était pas une chambre de bonne reconvertie (3 m de large sur 4 m de long), eau bouillante pour la douche à 2 reprises (2 matinées de suite) : merci pour les migraines de la journée ! Pas de wifi dans les chambres : nécessité de se rendre dans les salons et à l'accueil situés au rez de chaussée pour se connecter à internet avec smartphone et pc portable. »

« To tall for the shower I am only 6ft.room was on the small side.miss leading on meals as they was no where at the hotel for meals as the pictures on the advertisement showed .you have to go off site for breakfast.Does not mention this on the advertisement.as I’m disabled it was very difficult to open the door into the room as it was catching on the floor.there was no wardrobe to hang any clothes. »

« The house is beautiful »

« The Grand Hotel is a beautiful hotel in a great location. The room (a triple / family room) was clean and convenient. The fans in the room (in the midst of a heatwave) and the water dispenser in reception were great touches. We were initially impressed with the proactive communication prior to our visit. However, the code we were given (twice) for the NCP wouldn't work on arrival and we were told by NCP it had expired in March 2026. On raising this with Barbara at reception, we received a shrug...