Hôtels écologiques à Alamo Plaza

« L’hotel m’a décompté à 2 reprises la facture sur ma carte de crédit !! Malgré 2 mails envoyés, je n’ai aucun retour de leur part. Je l’avais déjà signalé à la réception; on m’a répondu que c’était résolu mais ce n’est pas le cas !!! Une fois le séjour terminé, il n’y a plus aucun service à la clientèle. De la part d’une chaîne hôteliere comme Hyatt, c’est inacceptable !! »

« We had an amazing stay and a big reason for that was the incredible staff. Yazi, Isabel, Adel (from Seattle), and Abbey at the front desk were absolutely wonderful, welcoming and helpful every time we saw them. Robert at the restaurant was also fantastic and made every breakfast even better. Our whole family, including our two daughters(Gabriela and Isabela), loved the staff and always looked forward to seeing the staff each day. They truly made our vacation experience extra special. My...

« All areas were clean. The staff was extra helpful and very pleasant. »

« They need to offer free breakfast. »