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Beoordelingen van Williamsburg Inn, an official Colonial Williamsburg Hotel

5 out of 5
Williamsburg Inn, an official Colonial Williamsburg Hotel
136 East Francis Street, Williamsburg, VA

Beoordelingen

9,8

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 161 van 179 beoordelingen" "
Gastenscore: 8 - Goed. 11 van 179 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 179 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 179 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 179 beoordelingen" "

10/10

Netheid

9,8/10

Personeel en service

9,6/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kerry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved this Inn, so beautiful and such a peaceful place to stay. All of the little touches made for such a wonderful experience!
1 nacht verbleven in mei 2024
Reactie van Patricia op 16 mei 2024
Kerry thank you for staying at the Williamsburg Inn. We are happy to hear that you enjoyed your stay at the Williamsburg Inn. We truly appreciate your feedback and are glad to see the small touches made your stay more enjoyable. Our team works diligently to create meaningful experiences. We hope we have the opportunity to host you again.

10/10 – Uitstekend

Jeffrey Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ideal location and facility for our trip to Williamsburg.
3 nachten verbleven in april 2024
Reactie van Pkipp op 7 mei 2024
Thank you for your kind review, we look forward to hosting you again!

10/10 – Uitstekend

Catherine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an exquisite property which the prices reflect! Our view overlooked the awning over the front door which is in serious need of maintenance and cleaning, surprising considering the attention to detail everywhere else.
3 nachten verbleven in april 2024
Reactie van pkipp Guest manager op 1 mei 2024
Thank you for taking the time to review our Historic hotel, we look forward to seeing you again!

10/10 – Uitstekend

Christine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome location, service and atmosphere. Enjoyed every minute.
1 nacht verbleven in april 2024
Reactie van pkipp Guest manager op 1 mei 2024
Thank you for taking the time to rate our property.

10/10 – Uitstekend

Mai

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Everything!
1 nacht verbleven in april 2024
Reactie van Pkipp op 14 apr 2024
Thank you for rating our Hotel, please come back again soon!

10/10 – Uitstekend

jack

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect, great service!
2 nachten verbleven in april 2024
Reactie van Pkipp op 14 apr 2024
Thank you for the kind words, we are happy that you took the time to review our hotel. Please come visit us soon.

6/10 – Redelijk

Francis

2 nachten verbleven in maart 2024
Reactie van Pkipp op 14 apr 2024
Thank you for taking the time to rate our hotel, we hope you get the chance to return soon.

10/10 – Uitstekend

Mary Beth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank you, Adrian and all the staff!!! My father is fighting parkinson's and the staff was very helpful. The restaurant staff pureed his food. A beautiful, hostorical inn. Very comfortable and so many surprises. Fresh rose and other flowers, bailey's night cap and chocolates. Such elegance and comfort! Thank you!
1 nacht verbleven in maart 2024
Reactie van Patricia op 14 mrt 2024
Thank you for staying at the Williamsburg Inn! We are so happy we could make this stay enjoyable.

10/10 – Uitstekend

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every staff member we encountered smiled, spoke to us. and asked if there was something they help us with. The amenities were incredible, from the fires and fresh flowers in the lobby to the turn down service with amaretto and Ethel M chocolates. The rooms were beautifully decorated and spacious. You are just a few steps from Duke of Gloucester street. Top notch all the way. We will definitely be back.
1 nacht verbleven in februari 2024
Reactie van Patricia op 2 mrt 2024
Thank you for choosing to stay with us at the Williamsburg Inn. We are so happy that you enjoyed your stay with us and enjoyed all the small details. We look forward to hosting you again.

4/10 – Matig

L

Positief: Netheid, personeel en service
terrible trying to sleep. very loud noise perhaps from the hotels water pipes??? Furthermore my assigned room was between a public bathroom and an active meeting room. After spending over $1500 for a two night stay, I would have expected a quite night sleep... I shall not return.
2 nachten verbleven in februari 2024
Reactie van Patricia op 14 mrt 2024
L,We thank you for your feedback and ensure we have been working on this issue with our maintenance team to locate the source of the problem. We hope that we can earn your business again in the future.

10/10 – Uitstekend

Christina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Leslie op 12 jan 2024
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg! Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager

10/10 – Uitstekend

Larry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is so friendly and dinner was excellent!!
1 nacht verbleven in januari 2024
Reactie van Leslie op 12 jan 2024
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us and that you especially enjoyed dinner. We look forward to welcoming you back again someday. Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager

10/10 – Uitstekend

susan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything and everyone was exceptional. Courteous, respectful and professional plus friendly.
4 nachten verbleven in december 2023
Reactie van Dan- Guest Service Manager op 31 jan 2024
Thank you for providing feedback. We hope to welcome you back to the Williamsburg Inn.

10/10 – Uitstekend

Kenneth

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay at the Inn we were very pleased with the service and staff. Very helpful and accommodating. Perfect location to walk to the historic area. We will be back Highly recommend 👍😎
2 nachten verbleven in november 2023
Reactie van Leslie op 12 jan 2024
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday. Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager

10/10 – Uitstekend

David W

2 nachten verbleven in november 2023
Reactie van Leslie op 12 jan 2024
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg! Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager

10/10 – Uitstekend

Helen, Glendale

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Williamsburg Inn is truly a 5-star resort experience! From the incredible staff to the beautiful property, can’t ask for anything more. Thanks again for another amazing stay!
3 nachten verbleven in oktober 2023
Reactie van Leslie op 5 nov 2023
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again the next time that you are in Williamsburg.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 – Uitstekend

Kenna

3 nachten verbleven in oktober 2023
Reactie van Leslie op 5 nov 2023
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating.We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 – Uitstekend

Kenneth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Williamsburg and is the finest experience
The finest resort experience ever! Everyone was helpful, and the rooms are kept in immaculate condition. The property has been well cared for, and is located in the heart of a historical treasure of our country.
4 nachten verbleven in oktober 2023
Reactie van Leslie op 29 okt 2023
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again the next time that you are in Williamsburg. Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 – Uitstekend

Kathy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Magic in Williamsburg
Beautiful hotel, great location, gorgeous golf course. The staff was excellent, knowledgeable and helpful. The restaurant was very good, nice menu.
4 nachten verbleven in oktober 2023
Reactie van Leslie op 16 okt 2023
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 – Uitstekend

Dragos

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Suroundings are exceptional!
1 nacht verbleven in oktober 2023
Reactie van Leslie op 16 okt 2023
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 – Uitstekend

Barbara

Reisde met huisdieren, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gracious staff from Bellman to maids. Lots of special unexpected extras that make the difference of standing out as a premier resort experience.
2 nachten verbleven in september 2023
Reactie van Leslie op 2 okt 2023
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us and especially enjoyed the little extras that we provide to our guests.We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 – Uitstekend

Magdalene

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Leslie op 2 okt 2023
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 – Uitstekend

Mohammed

Positief: Netheid
2 nachten verbleven in september 2023
Reactie van Leslie op 22 sep 2023
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 – Uitstekend

Michael

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Leslie op 16 sep 2023
Michael,The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 – Uitstekend

Pheona, Milwaukee

2 nachten verbleven in augustus 2023
Reactie van Leslie op 15 sep 2023
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

8/10 – Goed

Robert

Reisde met partner
Positief: Voorzieningen
Restaurant menu should have some less exotic staples. We couldn’t eat there. Also, room service?
2 nachten verbleven in augustus 2023
Reactie van Pamela op 25 aug 2023
Hello Robert - Thank you for your feedback.Menu review is underway and room service is offered during breakfast hours. We look forward to welcoming you back to Colonial Williamsburg soon.

8/10 – Goed

Elizabeth

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Lots of atmosphere but lacking warm hospitality
The Inn is a lovely place and we enjoyed the grounds and our room. What was sad is that we did not experience amazing hospitality. The only person who was particularly kind, was Josiah at the front desk. Everyone else treated us like we were unimportant and spoke to us in a rude short manner.
2 nachten verbleven in juli 2023
Reactie van Leslie op 2 aug 2023
Thank you for staying with us and for your comments. I sincerely apologize that you did not experience amazing hospitality during your visit. This is not the level of service we generally provide and it certainly does not meet our standards. I have shared your comments with our team and we will take the appropriate steps to prevent this from happening in the future. We hope that we will have another occasion to meet your expectations and give you the exceptional service that you deserved this time.Best regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best place and wirth every cent.
It was wonderful and better than we expected.
2 nachten verbleven in juli 2023
Reactie van Leslie op 2 aug 2023
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating.We can’t wait to welcome you back the next time you are in Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 – Uitstekend

Gunilla, Alexandria

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The classic historical yet contemporary ambiance
2 nachten verbleven in juli 2023
Reactie van Leslie op 2 aug 2023
Thank you so much for sharing your experience with us at the Williamsburg Inn.I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 – Uitstekend

Cheryl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van Leslie op 2 aug 2023
Thank you so much for sharing your experience with us at the Williamsburg Inn.I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 – Uitstekend

CRAWLEY A.

3 nachten verbleven in juli 2023
Reactie van Leslie op 2 aug 2023
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our stay was mostly for pleasure and relaxation. the Williamsburg Inn surpassed our expectations. very comfortable rooms, very clean and "Inn" was exceptionally pleasant all around.
2 nachten verbleven in juni 2023
Reactie van Leslie op 2 aug 2023
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 – Uitstekend

Joan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful hotel with great service.
2 nachten verbleven in juni 2023
Reactie van Pkipp op 22 jun 2023
Thank you for rating our hotel, we look forward to hosting you once again! Paula Kipp GSM

10/10 – Uitstekend

Molly

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We took our 16yr old on a quick getaway and absolutely loved our stay. The Williamsburg Inn is one of the nicest hotels we’ve ever stayed in! Very friendly staff. And walking around colonial Williamsburg is always a treat!
2 nachten verbleven in juni 2023
Reactie van Pkipp op 22 jun 2023
Thank you for the outstanding rating and kind words, we look forward to your return to our area soon!Paula Kipp GSM

10/10 – Uitstekend

Jennifer, South Hamilton

1 nacht verbleven in mei 2023
Reactie van Pkipp op 22 jun 2023
Thank you for rating our Colonial Housing, we look forward to hosting your stay once again!Paula Kipp GSM

10/10 – Uitstekend

Michael

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic hotel and extremely helpful staff.
4 nachten verbleven in augustus 2022
Reactie van Pkipp op 22 jun 2023
Thank you for rating our hotel, we look forward to hosting you again.Paula Kipp GSM

8/10 – Goed

Larry, Mesquite

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I would probably give the hotel a 5 star. Two minor complaints. First, the 3 people checking us in complained about some people were arriving too early - before the check-in time. Travelers can’t always know their travel time of arrival. I made reservations months ago. I got there at two and they made me wait until after 4. We were also text on our phone about needing to again confirm that we’re still coming. How rude! You had our deposit to keep if we didn’t show. You even did it for our restaurant reservations. Also, turn-down service means very little to us - but please don’t insult our intelligence by leaving a note saying”Out of respect for your health and safety we have temporarily suspended the service.” A maid comes in the room once can certainly come in a second time. The worst thing was your nice restaurant was closed both nights we were there. The other one I’d have to give a C rating on value, quality, and service. They were actually stacking dirty dishes behind where my wife was sitting. It was so mediocre that we cancelled dinner reservations the second night. Why 5 stars on the hotel - the wonderful room and the fresh flowers.
3 nachten verbleven in april 2022

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful!
2 nachten verbleven in april 2022
Reactie van Pkipp op 22 jun 2023
Thank you for rating our hotel.

8/10 – Goed

Wendy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Thumbs up.
Beautiful building, stunning grounds and landscaping. Food was fantastic. The kids loved the pool. We will return.
2 nachten verbleven in april 2022

10/10 – Uitstekend

Jeanne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceeded our expectations
2 nachten verbleven in maart 2022

10/10 – Uitstekend

Erik, WASHINGTON

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our family of four, including a ten and seven year old had a great stay at this grand old hotel. It is perfectly located for walking visits to Colonial Williamsburg.
1 nacht verbleven in maart 2022
Reactie van Pkipp op 22 jun 2023
We look forward to hosting you once again, thank you for your review.Pkipp GSM

10/10 – Uitstekend

Gerald

1 nacht verbleven in maart 2022

10/10 – Uitstekend

Donna

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved our visit this past weekend. Beautiful, comfortable room and excellent staff. Only downside was getting something to eat at times other than breakfast and dinner without having to leave the property. I know its staffing problems which is everywhere but at least have a snack bar or something opened. Other than that we had a wonderful time and will be back.
2 nachten verbleven in maart 2022
Reactie van Pkipp op 22 jun 2023
Thank you for your kind review. Please come back to see us again soon. Pkipp GSM

10/10 – Uitstekend

Stephen

2 nachten verbleven in maart 2022
Reactie van Pkipp op 22 jun 2023
Thank you for rating our hotel. Please come back to see us again soon.Pkipp GSM

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautifully maintained, historic Lux.
2 nachten verbleven in februari 2022

10/10 – Uitstekend

Abigail

1 nacht verbleven in februari 2022

10/10 – Uitstekend

Nicole

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed one night with our dog and it was great. The staff is very friendly and accommodating and we loved the room and food. We will be back!
1 nacht verbleven in februari 2022
Reactie van Pkipp op 22 jun 2023
Thank you for rating our hotel, please come back to see us!Paula Kipp GSM

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My wife and I had a delightful stay at the Williamsburg Inn on a cold Feb weekend. We loved the wood fires in the lobby, an excellent dinner at the Tavern, easy check-in, great walkability and a large quiet room. Everything was 5 stars.
2 nachten verbleven in februari 2022

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
People are not friendly. I was asking about restaurant time, she said you can read the brochure. The hotel seemed to be old and worn out. The toilet in our room was leaking big time, how could they not to check first? Not happy with our staying .
1 nacht verbleven in februari 2022

10/10 – Uitstekend

Emily

1 nacht verbleven in januari 2022