Séjournez dans nos appartements de vacances à West Bergen

« There was roaches all over the room and bathroom »

« It took calling the booking website customer service to get in contact with the host. I end up getting a different property that the one I reserved but the new on was more bedrooms, at the end I work out but it took some long coy with the host. »

« Room was cold. No parking lot for vehicle. Only off-street parking was available »

« Very inaccurate listing upon arriving host called me stating I could not stay at property due to issues on their end instead of offering a refund I was sent to a different property that was a 1 bedroom with 1 bed that was clearly not cleaned instead of the 3 bedroom 5 bed luxury house I initially booked I explained this would not work for me and my 4 other guests and got told there was no other choice and hung up on, me and my guests had no option beside to go back home very bad experience DO...

« This propery says entire apartment. It is a room with a toilet (at best). Others are shared. I text the owner that there was no heat when I checked in, he text me 30 minutes before check out. I went to The Marriott and had a comfortable stay. The room is in need of repair. Blinds are see through, etc. Forget about this. »

« I didn’t even stay there. First of all they didn’t even send any instructions in advance. Then they sent me to a different location. The room was in a three bedroom place which I wasn’t aware it’s a shared space. There was no heat (it was 40 degrees in NJ) no toiletries including toilet paper or towels or shampoo. I just left immediately and put a stop payment on my credit card charge. I’ve never had this experience before. »

« The bathroom was a mess and back up, the entire rooms smell like urine and the towel were dirty the bed linen cause me to end up at the doctor after leaving the property. The experience was awful. »