Een buitenzwembad, parasols bij het zwembad en ligstoelen
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Beoordelingen van Pegasus Reef - A Beach Resort in Colombo

4 out of 5
Pegasus Reef - A Beach Resort in Colombo
Hendala, Wattala

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 48 van 150 beoordelingen" "
Gastenscore: 8 - Goed. 52 van 150 beoordelingen" "
Gastenscore: 6 - Redelijk. 29 van 150 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 150 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 150 beoordelingen" "

8,0/10

Netheid

8,0/10

Personeel en service

7,2/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Rohan

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in maart 2020
Reactie van Pegasus Reef Hotel op 19 mrt 2020
Dear Rohan, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and for sharing your feedback with the other guests. We are delighted to hear that our team has met your expectations. Overall we are happy to hear that you had a great stay with us. We look forward in welcoming you soon. All the best & Best regards, Pegasus Reef Hotel Team

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima hotel en prima service. Vies strand bij hotel
3 nachten verbleven in april 2019
Reactie van Harsha- GM op 15 apr 2019
Dear Guest, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

6/10 – Redelijk

Dominique, Belgium

Negatief: Staat van de accommodatie en faciliteiten
Ok hotel, close to airport
Stayed for 3 days. Hotel is in need of updating! Pool borders need cleaning! Plastic chairs in garden need replacing! Cushions should be replaced! Staf in the morning in main restaurant not over friendly! the only Good place is ‘Fishery’ , food beautifully Cooked and very tasty, manager and staff of Fishery very friendly and helpful
3 nachten verbleven in juli 2018
Reactie van Erin (Manager) op 25 aug 2018
Dear Dominique, thank you for staying with us and for taking a moment to share your feedback with us. We are happy to hear that you enjoyed the food at our beautiful Fishery Restaurant and that our staff made a good impression on you. At the same time we are sorry to hear that you found that our staff at the breakfast buffet was not welcoming enough with is not the way it should and we do apologize for that. Your feedback is important to us and we hope that we will get another chance to host you during another stay here and make you experience our outstanding hospitality service as we usually do. Once more, thank your staying with us and have a safe journey back home.

10/10 – Uitstekend

Suze

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk
We verbleven een aantal nachten in het hotel als onderdeel van een startpakket Sri Lanka. Fijn om zo dicht bij het vliegveld een paar dagen te ontspannen in een mooi strandhotel alvorens te gaan rondtrekken. Je bent op het hotel zelf aangewezen, maar dat geeft niet voor een paar dagen. In Wattala is niets te doen. Wat wel leuk is om te doen is een wandeling langs het Dutch Canal op loopafstand (paar minuten) van het hotel; je kunt op de terugweg langs de weg nog een mooie kerk bekijken. Er zijn veel kerken, want de bevolking langs de kust is vooral katholiek. Bij het hotel is een goed a la carte restaurant. Het personeel is heel vriendelijk. Vanuit het hotel is het interessant om met een taxi naar Colombo te gaan (10 min.), dan heb je dat ook gezien en hoef je er verder niet naar toe. In een paar uurtjes laat de chauffeur je alles zien wat nodig is en heb je een indruk van de stad. Na Wattala zijn we zelf twee weken gaan rondreizen. Heerlijk!
1 nacht verbleven in maart 2018

4/10 – Matig

Agnesa

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
xxx
7 nachten verbleven in februari 2024
Reactie van FOM op 16 mrt 2024
Thank you

8/10 – Goed

Grace

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
The property was near the beach and has a walking path. Almost all the hotel staff and at the front desk were nice. The choice of dishes at the buffet were excellent. Most of them were delicious. And the staff at the restaurant were very obliging. My husband is a vegan. He had lots of choices and was very happy. But some at the front desk were not very helpful. Check-in were very quick and pleasant. When we wanted a hire a car to a certain time the staff didn’t do anything an then said no car available. And didn’t do anything. We managed to get a car which came to drop passenger at the it.
2 nachten verbleven in februari 2024
Reactie van FOM op 22 feb 2024
I'm glad you enjoyed the beachside property with a lovely walking path. The hotel staff, especially at the front desk, were generally nice. The buffet offered excellent dishes, most of which were delicious. Restaurant staff were accommodating, making your husband's vegan choices plentiful. However, we are sorry to hear about a few issues. some front desk staff were unhelpful, and there was a hiccup with car hire. Overall, it was a pleasant stay.

8/10 – Goed

Sarath

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was excellent
2 nachten verbleven in februari 2024
Reactie van FOM op 16 feb 2024
Thank you, will convey you messages to all staff.

2/10 – Ontzettend slecht

Mikko

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was really nasty and Room wasn’t ready even We was TaKe full Service and 3 People deluxe triple. Never come back to this Hotel and dont recomend for anyone
1 nacht verbleven in januari 2024
Reactie van FOM op 16 feb 2024
We apologize for the unpleasant experience you had with our staff and the delay in room readiness despite booking a full-board and deluxe triple room for three people. Your feedback is important, and we're sorry for falling short of expectations. We appreciate your honesty, and if you reconsider in the future, we will work hard to make it right. Thank you for bringing these issues to our attention.

8/10 – Goed

Harold

Negatief: Staat van de accommodatie en faciliteiten
The facilities were poor and the hotel was very tired and neglected
1 nacht verbleven in december 2023
Reactie van FOM op 16 feb 2024
We regret to hear about your disappointment with our facilities and the perceived state of the hotel. Your feedback is valuable, and we take it seriously. We apologize for not meeting your expectations and will use your comments to address areas that need improvement. We appreciate your honesty and hope to have the opportunity to enhance our offerings in the future. Thank you for sharing your experience.

6/10 – Redelijk

Vinay

Reisde met familie
Positief: Personeel en service, voorzieningen
The staff are friendly and polite. The brrakfast, lunch and buffet is good however can do with few more options. Wifi was a big issue and wifi router had to be installed as there were issues with public wifi. The in room dinning service and house keeping was hit and miss sevice wise. I had to follow-up few times to get our room serviced. Cheers V & J Kolkur .
7 nachten verbleven in december 2023
Reactie van GM op 30 dec 2023
Dear Guest,Greetings from Pegasus Reef, Wattala!We appreciate your decision to stay with us and your candid review! Receiving wonderful feedback is always a delight; thank you! We'll be sure to let the team know about your feedback.It was great having you here! We want to extend our warm Sri Lankan hospitality to you again soon.Warm regards.General Manager

10/10 – Uitstekend

Moa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in oktober 2023
Reactie van GM op 21 okt 2023
Dear Guest, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you

2/10 – Ontzettend slecht

Dompage Don Lal

5 nachten verbleven in oktober 2023
Reactie van GM op 21 okt 2023
TWe appreciate your feedback regarding your most recent visit. I'm sorry to hear that your expectations were not met by the resort. As requested, we sat with you to assist in reducing your stay. Our goal is to go above and above for our guests, and I apologize if we didn't succeed this time. We look forward to seeing you back at the hotel soon, and I will definitely bring this up with the staff.

4/10 – Matig

Sivapathasunderam

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is not easily accessible and Uber and other hire vehicles do not often accept rides. There is no travel desk and minimum help to find cars for hire. In room dining service is very slow. Service that is promised in 15 minutes could get delayed by 60 minutes or more. The building needs a new coat of paint. Staff provide very odd reasons for declining requests and are not accomodating. Food is decent. Pretty yard. Beach is accesdible.
2 nachten verbleven in september 2023
Reactie van GM op 21 okt 2023
Thank you for your feedback on your recent stay with us. I am sorry to learn that the resort was not up to the level that you expected. Our aim is to exceed our guests’ expectations, and I’m sorry that on this occasion we have not met the expectations. I will certainly be addressing this with the team, and we look forward to welcoming you back to the hotel again soon. Thank you

10/10 – Uitstekend

Stephen

3 nachten verbleven in juni 2023
Reactie van GM op 22 jul 2023
Thank you

10/10 – Uitstekend

Pathmal, Holmdel

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I have stayed at this property few times prior to COVID and financial crises. The staff is the same friendly, professional, courteous group who is so focused on excellent customer experience. The location is 15min to downtown Colombo and 5min to Wattala junction.
5 nachten verbleven in mei 2023
Reactie van Bernard Silva op 31 mei 2023
Dear Pathmal, Thank you so much for your lovely feedback and taking time to share your experience of your recent stay with us. We all are delighted to hear that you have had a wonderful holiday and enjoyed your time here. All at Pegasus Reef Hotel are looking forward to seeing you again for another memorable experience. Bernard - GM

2/10 – Ontzettend slecht

Jaeheon

8 nachten verbleven in februari 2023
Reactie van Premila- FOM op 24 feb 2023
Thank you for your feedback on your recent stay with us. I am sorry to learn that the resort was not up to the level that you expected. Our aim is to exceed our guests’ expectations, and I’m sorry that on this occasion we have failed to do so. I will certainly be addressing this with the team, and we look forward to welcoming you back to the hotel again soon. Thank you.

6/10 – Redelijk

Mary

10/10 – Uitstekend

Simon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022
Reactie van Premila- FOM op 21 dec 2022
Thank you for rating us with 10 markings.

6/10 – Redelijk

Nishanthie

2 nachten verbleven in november 2022

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly courteous and pleasant staff. Morning breakfast is fabulous. If i had to pick a fault it would be that the hotel needs a good paint job and some of the toilet fittings need a upgrading. The sraff wirk really hard for their money specially the young man on level 3 room service. I thing he needs a raise.
3 nachten verbleven in april 2022
Reactie van Bernard- General Manager op 10 mei 2022
Dear Michelle, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that your overall experience was enjoyable. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef are looking forward to seeing you again.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2022
Reactie van Premila- Front Office Manager op 23 feb 2022
Thank you for rating us. It was great to know you enjoyed the stay.

8/10 – Goed

Krishna Yuvala

3 nachten verbleven in januari 2022
Reactie van Premila- Front Office Manager op 17 feb 2022
Dear Krishna, Thank you so much for the ratings you have given.

8/10 – Goed

Daniel

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Härligt avkopplande dagar
In och utcheckning tog väldigt lång tid och kan absolut förbättras genom att ha en separat disk för lunch och middagsgäster som nu hela tiden kom in under tiden och avbröt processen. Restaurangenerna, städningen och övriga servicen var mycket bra.
3 nachten verbleven in december 2021
Reactie van Premila- FOM op 3 feb 2022
Dear Daniel, Thank you for the comments you have made. We are taking your feedback positively and will take corrective action. We looking forward to welcoming back at Pegasus Reef soon. Thank you & Best Regards,

8/10 – Goed

Joshua

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place for a couple nights
Nice place - good food, kids enjoyed the pool, and away from the chaos of Colombo. Rooms were nothing fancy and a little dated, but worked fine for our family. Staff was great and very accommodating.
2 nachten verbleven in februari 2020
Reactie van Premila - front Office Manager op 9 mrt 2020
Dear Joshua, It is nice to see that you have enjoyed the stay along with the atmosphere. Thank you for sharing your suggestive comments which are truly important for us to further improve our offering in the rooms. We invite you and your loved ones to spend another leisure time with us when you are on vacation. Yours Sincerely

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in februari 2020
Reactie van Pegasus Reef Hotel op 5 mrt 2020
Dear Guest, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and for sharing your feedback with the other guests. We are delighted to hear that our team has met your expectations. Overall we are happy to hear that you had a great stay with us. We look forward in welcoming you soon. All the best & Best regards, Pegasus Reef Hotel Team

10/10 – Uitstekend

JOOHWAN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2020
Reactie van Premila - FOM op 29 feb 2020
Dear Joohwan, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2020
Reactie van Team- Pegasus Reef op 15 feb 2020
Thank you for rating us with 05 stars. Hope you have enjoyed the stay with us.

4/10 – Matig

Paul

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Not a place for relaxing
Came for a recovery stay to get over our night flight and jet lag before seeing the rest of the country. The hotel rented out the pool and the area next to it to a school group so it wasn’t possible to relax and have a quiet day by the pool. The kids started coming onto our private balcony and looking into our room in the morning. Not a nice experience for a rest stay. Also you couldn’t go on the beach and have a nice walk because there were men as soon as you stepped off the hotel property trying to sell you taxis and whatever else they could think of. Just not a good start to a holiday really. Fish restaurant was good though!
2 nachten verbleven in februari 2020
Reactie van Team- Pegasus Reef op 9 feb 2020
Dear Paul, Thank you for your feedback on your recent stay with us. I am sorry to learn that the resort was not to the level that you expected. Our aim is to exceed our guests expectations and I’m sorry that on this occasion we have failed to do so. I will certainly be addressing this with the team we look forward to welcoming you back to the hotel again soon. Thank you.

8/10 – Goed

Tyrone

Positief: Personeel en service
8 nachten verbleven in november 2019
Reactie van Pegasus Reef Hotel Team op 3 dec 2019
Dear Tyrone Thank you so much for choosing Pegasus Reef Hotel for your stay and taking time for the review. We are happy to hear that you had an enjoyable time with us. We look forwards to see you again. Best Regards, Pegasus Reef Hotel Team

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in oktober 2019
Reactie van Pegasus Reef Hotel op 30 okt 2019
Dear Guest, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and for sharing your feedback with the other guests. We are glad to hear that our team has met your expectations. Overall, we are happy to hear that you had a great stay at our property, Looking forward to welcome you again, All the best & Best regards, Pegasus Reef Hotel Team

8/10 – Goed

Theresa, Olympia, Wa

Reisde met partner
Positief: Netheid, personeel en service
There was no elevater, no fax mechine and no car/taxi and the property looked a bit out dated. Staff was very pleasant and helpful. Breakfast buffet was really great.
2 nachten verbleven in oktober 2019
Reactie van Norine op 17 okt 2019
Dear Theresa, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that our team met with your expectation and you enjoyed our breakfast. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef Hotel are looking forward to seeing you again. Best Regards, Pegasus Reef Hotel Team

10/10 – Uitstekend

Pathmal, New York

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was outstanding - always goes above & beyond to service your needs. Quality and freshness was great. In room amenities could be improved but relative to Sri Lanka other 5 star hotels I stayed this was fine. Close proximity to Wattala town, Colombo, and safe location. Beach was clean.
3 nachten verbleven in oktober 2019
Reactie van Premila- FOM op 14 okt 2019
Dear Pathmal, Thank you so much for your wonderful feedback and taking time to share your experience with us. It was nice to hear that you all enjoyed the stay and the team will be delighted to know that they could make your stay memorable. All at Pegasus Reef are looking forward to seeing you again.

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2019
Reactie van Premila- Pegasus Reef Hotel op 8 okt 2019
Dear Sir/ Madam, Thank you for rating us. Hope to see you soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jeg trives veldig godt med oppholdet der og veldig komfort på temmet og maten var veldig god. Vil anbefale til jeg kjenne.
2 nachten verbleven in september 2019
Reactie van Premila- FOM op 28 sep 2019
Dear Sir, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Tolles Hotel mit köstlichem Dinner-Bufett
Der Aufenthalt im Hotel war sehr angenehmen. Besonders das Dinner-Bufett können wir empfehlen. Zwar kein Schnäppchen, aber es gibt eine riesige Auswahl an leckeren Vorspeisen, Hauptgerichten und Desserts. Der Strand ist direkt am Hotel und wunderschön. Der Pool ist ebenfalls in gutem Zustand. Lediglich der Vorab-Service per Email gestaltete sich schwierig. Das Hotel bot uns gegen geringe Gebühr einen Flughafen-Abholservice an. Das Angebot haben wir gerne angenommen, jedoch war der Kontakt danach äußerst beschwerlich, so dass wir nach mehrmaligem Hin und Her letztlich einfach per Taxi gefahren sind. Fazit: Tolles Hotel für kleines Budget, welches in dieser Preisklasse wirklich überraschend gut ist. Lediglich den Flughafen-Transfer sollte man selbst organisieren ;)
1 nacht verbleven in september 2019
Reactie van Premila- FOM op 22 sep 2019
Dear Sir/ Madam, Valued Guest, It is nice to see that you have enjoyed the stay along with the atmosphere. Thank you for sharing your suggestive comments which are truly important for us to further improve our offering in the rooms. We invite you and your loved ones to spend another leisurely time with us when you are on vacation. Yours Sincerely

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
2 nachten verbleven in september 2019
Reactie van Premila- FOM op 14 sep 2019
Dear Sir/ madam Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

10/10 – Uitstekend

sonia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the staff was extremely friendly. chef was very accommodating since i didn't eat spicy food he would make special meals for me.
8 nachten verbleven in augustus 2019
Reactie van Premila- FOM op 8 sep 2019
Dear Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

8/10 – Goed

Theya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2019
Reactie van Pegasus Team op 9 sep 2019
Dear Sir/ Madam, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
rooms very clean and staff very friendly.Near to the beach
1 nacht verbleven in augustus 2019
Reactie van Premila- Front Office Manager op 31 aug 2019
Dear Guest, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I always stay here my 5th time and feels like home excellent staff, no issues love the place will be booking again in October, Jay raja uk
7 nachten verbleven in augustus 2019
Reactie van Pegasus Reef Hotel Team op 13 aug 2019
Dear Guest, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and thank you for sharing your feedback with the other guests. We are glad to hear that our team has met your expectations. Overall, as a team we are really happy to hear that you had a great stay at Pegasus Reef Hotel. Looking forward to welcome you soon ! All the best & Best regards, Pegasus Reef Hotel Team

10/10 – Uitstekend

Teddy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2019
Reactie van Pegasus Reef Hotel Team op 24 jul 2019
Dear Teddy, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and thank you for sharing your feedback with the other guests. We as a team are really happy to hear that you had a memorable stay at Pegasus. Looking forward to welcome you soon ! All the best & Best regards, Pegasus Reef Hotel Team

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Staff where friendly and helpful. Hotel was clean and gardens wel kept. The lap pool is very clean ( its not a resort type pool). There really isnt much at all nearby, its quite isolated. The breakfast is not good. Plenty of food choices not done particularily well. We used this hotlel at the end of our 14 hour journey to get a good nights recovery sleep - which its good for.
1 nacht verbleven in maart 2019
Reactie van Harsha- GM op 18 mrt 2019
Dear Sir/ Madam, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that your overall experience was enjoyable. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef are looking forward to seeing you again.

10/10 – Uitstekend

Otto

Positief: Netheid, personeel en service en comfort kamer
Sehr gutes Hotel für einen Kurzaufenthalt, wie Transit für frühen Flug anderntags. Als Ferienhotel nicht zu empfehlen.
1 nacht verbleven in februari 2019
Reactie van Harsha- GM op 17 feb 2019
Dear Otto, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that your overall experience was enjoyable. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef are looking forward to seeing you again.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel 4 times I have now stayed here with no issues very happy with all staff, they no me well now and I will be back in June
9 nachten verbleven in januari 2019
Reactie van Harsha- GM op 4 feb 2019
Dear Sir, Thank you so much for your lovely feedback and taking time to share your experience of your recent stay with us. We all are delighted to hear that you have had a wonderful holiday and enjoyed your time here. All at Pegasus Reef Hotel are looking forward to seeing you again for another memorable experience.

8/10 – Goed

Jacob

Positief: Netheid, personeel en service en comfort kamer
Fint værelse men dårlig standard omkring
1 nacht verbleven in februari 2019
Reactie van Harsha- GM op 4 feb 2019
Dear Jacob, Thank you for your feedback on your recent stay with us. I am sorry to learn that the resort was not to the level that you expected. Our aim is to exceed our guests expectations and I sorry that on this occasion we have failed to do so. I will certainly be looking to improve this with the team we look forward to welcoming you back to the hotel again soon Thank you.

10/10 – Uitstekend

themiya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great value for money
Hi very enjoyable stay with excellent service especially from Gayan Wakishta F&B Manager who looked after my elderly parents every need. All the staff in the restaurant were very attentive and customer orientated. Will certainly come again. Live music on some of the evenings as well as pianist in the foyer made this a very enjoyable break for me. With views of the Colombo Skyline from the beach this was truly an enjoyable stay.
5 nachten verbleven in januari 2019
Reactie van Harsha- GM op 28 jan 2019
Dear Themiya, Thank you so much for your lovely feedback and taking time to share your experience of your recent stay with us. We all are delighted to hear that you have had a wonderful holiday and enjoyed your time here. All at Pegasus Reef Hotel are looking forward to seeing you again for another memorable experience.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice service. good breakfast buffet, good seafood restaurant in the garden with wonderful sea breeze.
2 nachten verbleven in januari 2019
Reactie van Harsha -GM op 19 jan 2019
Dear Sir/ Madam, Thank you so much for your wonderful feedback and taking time to share your experience with us. It was nice to hear that you all enjoyed the stay and the team will be delighted to know that they could make your stay memorable. All at Pegasus Reef are looking forward to seeing you again.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bon accueil avec un personnel sympa Bonne restauration avec du choix Chambre propore Concernant les deux environs rien de particulier à voir ou à faire. Hôtel sympa pour se reposer à l’arrivé.
1 nacht verbleven in januari 2019
Reactie van Harsha- GM op 17 jan 2019
Dear Sir/ Madam,Thank you for your feedback on your recent stay with us. I am pleased to hear that you had an enjoyable stay and will certainly be following up on the feedback that you have provided to us. We look forward to welcoming you back again soon. Thank you

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2018
Reactie van Harsha- GM op 25 dec 2018
Dear Sir/ Madam, Thank you for your feedback on your recent stay with us. I am pleased to hear that you had an amazing time and the team looked after you so well. Once again, your valued feedback is very much appreciated, and we look forward to welcoming you back to the resort with a surprising beach experience.

8/10 – Goed

Anni

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mukava hotelli hieman syrjässä
Mukava ja siisti hotelli. Allasalue melko pieni. Syrjässä keskustassa, mutta liikenteen melu ei kuulu. Aamupalalla tarjolla paljon paikallisia ruokia.
1 nacht verbleven in december 2018
Reactie van Harsha- GM op 25 dec 2018
Dear Anni, Thank you for your feedback on your recent stay with us. I am pleased to hear that you had an enjoyable stay and will certainly be following up on the feedback that you have provided to us. We look forward to welcoming you back again soon. Thank you