Hôtel près de Université Tyler Junior College (Tyler)

« My couch arm was broken and they knew about it and when I asked for it to be fixed they just converted it to a bed without fixing the arm or replacing the couch and this was in room number 7 »

« This is a unique property located close to downtown. I will be staying here again on my next trip! »

« La personne de l’accueil était franchement très sympa et il parlait espagnol ❤️ Le dépôt de garantie a été retourné en 5 jours (ce qui est pas trop mal) Une chambre sur la route très passante est bruyante (point négatif) »

« Key card stopped each day »

« pool/hotub was not functioning but everything else was great. »

« There was no hot breakfast available and pool was unavailable »

« The hotel was in a good location and reasonable price. Property outside was maintained well. But the room had a musty smell toilet paper dispenser fell out of the wall an outlet didn't work. Was there four nights and didn't see a maid or fresh towels until the last night. Vending machines in lobby were empty. »

« Rooms could use maintenance. Rusty air vents, mildew in caulk around tub, bathroom door damaged and repainted. Ironing board pad needs to be replaced and entry door needs to be painted or cleaned inside and out. »

« Friendly staff, very clean and quiet. »

« The room had roaches so I had to get a refund »

« Brand new hotel- all good but had no hot water in shower. Staff friendly. Good location. »

« We were not informed prior to stay about the facility being under remodeling, 1-3 floors under construction. On our 2nd day stay, water was shut down 10 am to 8pm for construction, when tried to use phone -there was no cord attached to wall, when using shower - could not get direct flow from showerhead. We will not revisit this facility again. People were nice but should have been discounted for dealing with all faults. »

« We stayed in a king bed room with a pull out couch. Two adults and a toddler. Was perfect for us. Very clean. »

« No extra toilet paper, no soap or shampoo. Smell smoke. »

« AC was very noisy, the sheets had holes, besides the breakfast was included, they requested me to pay $3 per breakfast, finally, they requested a deposit of $100 (it was reimbursed), I didn't know I had to pay a deposit »

« Proximité de l'établissement des magasins et des activités, propreté des lieux, courtoisie du personnel, prix abordable, déjeuner correct, café en soirée très apprécié. »

« Hotel was great Continental Breakfast wasnt the best »

« Les employés sont très gentils et professionnel. Côté hygiène, nous avons trouvés des insectes dans notre chambre, dont une coquerelle... Nous avons été changés de chambre dès que nous avons avisés la réception, mais l'expérience était désagréable vu la situation »