Dear Jacqueline: Thank you for taking the time to post a review following your recent stay. We value your comments and we are sorry to hear that your experience did not meet your expectations. Rest assured we have taken these comments on board in order to improve our guests’ experience. Please rest assured that we are continually reviewing our product and have in place a rolling refurbishment program to ensure our rooms’ quality stay up to date. We hope this experience will not deter you from returning to the Sheraton Tel Aviv and look forward to making your next visit a positive one. Warm regards, Jane Yacoubzadi Public Relations Manager

Dear Andrea: We appreciate you taking the time to post such positive comments - it is always great to hear when our guests enjoy themselves during their travels. Thank you for your review and look forward to welcoming you back soon. Warm regards, Jane Yacoubzadi Public Relations Manager

Dear Eyal,We're truly sorry to hear about your disappointing experience with our staff during check-in. This behavior falls far below our standards of service, and we sincerely apologize for any inconvenience or frustration it may have caused you. We take your feedback seriously and will address this matter with our team to ensure that such incidents are not repeated in the future. If you could provide us with more details about your experience, we would greatly appreciate it so that we can investigate further and take appropriate actions. Please rest assured that guest satisfaction is our top priority, and we hope to have the opportunity to regain your trust on a future visit.

Dear Kellita,We apologize for the inconvenience you experienced with our front desk staff. Your feedback is important to us. Could you please provide more details about your encounter so that we can address the issues appropriately? Your input will help us improve our services.Best Regards,

Dear Valued Guest,Thank you for your brief yet wonderful feedback! We're thrilled to hear that your stay was lovely, relaxing, and refreshing. Your positive experience means a lot to us, and we look forward to welcoming you back for another delightful stay.

Dear Valued Guest,Thank you for the feedback and for choosing our property.We are pleased to know that you have enjoyed your stay with us.Pleas let us know in advance, whenever your travel brings you back to Tel Aviv.Best Regards,

Thank you so much for taking the time to share your thoughts! We're thrilled to hear that you enjoyed your experience at our property and found our location to your liking. Our team takes great pride in providing a warm and welcoming environment for our guests. If you have any further feedback or suggestions, we'd love to hear them. We hope to have the pleasure of welcoming you back in the future!

Dear Kathy,Greetings from Sheraton Grand Tel Aviv Hotel and thank you for the feedback.It is our pleasure to host you in our property, whenever you travel brings you back to Tel Aviv!

Dear Idan,I apologize for the inconveniences you faced during your recent stay at our property. Your feedback is important, and we deeply regret the issues you encountered.I'm truly sorry for the misunderstanding at the lower parking entrance. Our aim is to provide a seamless experience.Additionally, I apologize for the noise disruption you experienced during your stay. Your comfort is our priority, and we will take steps to prevent this in the future.Your positive comments about our receptionists and amenities are appreciated, and we're committed to maintaining these high standards.Thank you for sharing your feedback. We're taking your concerns seriously and addressing them directly. We hope to have the opportunity to welcome you back for a more pleasant stay.Warm Regards,

Dear Barry,Thank you for the feedback, it is our great pleasure to host you.Looking forward to meeting you again!

Dear Alex,Greetings from Sheraton Grand Tel Aviv Hotel and thank you for the review.It is our pleasure to host you in our property.Best Regards,

Dear May,Greetings from Sheraton Grand Tel Aviv Hotel and thank you for your review.Do not you mind giving us more details about the stay?Looking forward,

Dear Neil,Thank you for the great feedback, we are happy to hear you enjoyed your stay with us.Hoping to have opportunity hosting you again!Best Regards,

Dear Angela,Greetings from Sheraton Grand Tel Aviv Hotel and thank you for the feedback. It is our pleasure to host you.

Dear Samy,Greetings from Sheraton Tel Aviv Hotel and thank you for the feedback.We highly value your review, and we hope to host you again,

Dear Moran,Thank you for your feedback, it is our great pleasure to host you in our property. Hope to see you again back!Best Regards,

Dear Steven,We appreciate your feedback. It is thrilling to hear that you enjoyed Your stay with us!We hope to have opportunity to host you again.Best Regards,

Dear Fabio,Greetings from Sheraton Tel Aviv Hotel and thank you for the feedback. We are happy to have opportunity hosting you again!Best Regards,

Dear Adeena,We do highly appreciate your feedback and satisfaction. We are looking forward to host you back again.Best Regards,

Dear hilla,Greetings from Sheraton Tel Aviv Hotel and thank you for the review. We are excited to host you again in our property.Best Regards,

Dear Ezra,Greetings from Sheraton Tel Aviv Hotel and thank you for the review. We are pleased to know that You enjoyed Your stay with us.We hope to have opportunity to serve You in future.Best Regards,

Dear Bricio Fernandez,Greetings from Sheraton Tel Aviv Hotel and thank you for the survey.We are delighted to know that you enjoyed your stay with us and the location of the hotel.Hope to have opportunity hosting you again, whenever your travel brings you back to Tel Aviv.

Dear Abraham,Thank you for choosing our property as a place to stay in Tel Aviv and for the review.Accept my apologies for the inconvenience caused by the construction of the pool. We are delighted to launch the new pool already for the 1st of April. We would like to propose you additional services for you, for your upcoming stay in Tel Aviv.

Dear Yozma Group,Greetings from Sheraton Tel Aviv Hotel and thank you for your feedback. We are delighted to hear that you liked your stay!Thank you,

Dear Katie,We do appreciate your feedback, and we hope to have opportunity hosting you again in our property.Best Regards,

Dear Mariana,Greetings from Sheraton Tel Aviv Hotel and thank you for your feedback! We are delighted to host you again whenever your trip brings you back to Tel Aviv.Best Regards

Dear Christine,Greetings from Sheraton Tel Aviv Hotel and thank you for the review. We hope we will have a chance hosting you again in our property.Best Regards,

Dear Fabrizio,Greetings from Sheraton Tel Aviv Hotel and thank you for the feedback. We are thrilled to welcome you back in our property.Best Regards,

Dear Ursula,Greetings from Sheraton Tel Aviv Hotel and thank you for the feedback. Don't you mind giving us more details about your stay?Thank you in advance,

Dear Esther,Greetings from Sheraton Tel Aviv Hotel and thank you for the review. Hope we will host you again, whenever your travel brings you back to Tel Aviv!

Dear Manuela,Greetings from Sheraton Tel Aviv hotel and thank you for the review. We are pleased to hear you enjoyed your stay with us.Looking forward to have a chance welcoming you again!

Dear Scott,Thank you so much for your fantastic feedback! We are thrilled to hear that you had a wonderful experience during your stay at the Sheraton Grand hotel. Our team strives to provide the best possible service, and it's truly rewarding to know that our efforts have made a positive impact on your stay. We appreciate you taking the time to share your positive experience.We hope to have the pleasure of welcoming you back in the future for another delightful stay.

Dear Allison,Greetings from Sheraton Tel Aviv hotel and thank you for the review! We are excited to hear that you enjoyed your stay with us. Hope to have opportunity hosting You again!