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Avis sur Cinta Sayang Resort

4 out of 5
Cinta Sayang Resort
Persiaran Cinta Sayang, Sungai Petani, Kedah

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 11 avis sur 53." "
Note des voyageurs de 8 (Bien), d’après 18 avis sur 53." "
Note des voyageurs de 6 (Satisfaisant), d’après 16 avis sur 53." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 53." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 53." "

6,6/10

Propreté

7,4/10

Personnel et service

10/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

10/10 Excellent

Norhayati

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Everything good
Séjour de 1 nuit en mai 2024

8/10 Bien

CHANDRAN

Les points forts : Propreté et personnel et service
No transport to send till the resort hotel room...
Séjour de 3 nuits en août 2023

8/10 Bien

Adha Mohammad Irwan

Séjour de 1 nuit en juin 2023

2/10 Horrible

Nurul Atiqah Binti

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Cockroaches in room..
Séjour de 5 nuits en janvier 2023
Réponse de Reservation Team le 11 juil. 2023
Dear Valued Guest, Thank you for taking out time to share the valuable feedback of your stay at our property and we are delighted to learn that you had a memorable stay with us.We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again. Thank you

10/10 Excellent

NOR HAZILAWATI

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
FEEL HAPPY
it was so nice staying in Cinta Sayang Resort. Excellent
Séjour de 1 nuit en mars 2020
Réponse de Punitha Karunagaran le 18 mars 2020
Thank you for taking out time to share the valuable feedback of your stay at our property and we are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in and we have shared your wonderful feedback with the whole team. Looking forward to your return soon again to what we hope is now your home whenever you’re in the city.

8/10 Bien

syed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ok
Séjour de 1 nuit en janvier 2020
Réponse de K.Punitha le 14 janv. 2020
Thank you for taking out time to share the valuable feedback of your stay at our property and we are delighted to learn that you had a memorable stay with us.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Such a waste
It's sad to see such place go to waste. The refurbishment was nice but all else was not. We arrived to see old mattresses and rubbish at our doorstep. There is no phone in the room, for room service, you'll have to call using your own phone. The food arrived in a disposable plastic container. No towels in the room, we had to call for it. No hot water, we complained twice, they said they sent maintenance to check, still the same. Only on 3rd day, we were changed into another room. The key card was a problem, we couldn't get into the room. The breakfast area had a lot of flies in an air conditioned space. The a/c was leaking beside the table that I was dining at. No staff seemed to bother about the leak. Someone could've slip and fall.
Séjour de 3 nuits en décembre 2019
Réponse de Punitha le 18 déc. 2019
Dear Valued Guest, Thank you for taking out time to share the valuable feedback of your stay at our property and we are delighted to learn that you had a memorable stay with us.We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again. Thank you

2/10 Horrible

Kunarajah

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Apartment was dusty n chairs had stain. Air conditioning Not working properly n overall bad experience
Séjour de 1 nuit en novembre 2019
Réponse de K.Punitha le 29 nov. 2019
We would like to thank you for sparing time and reviewing our property. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.

8/10 Bien

AZMAN

Séjour de 3 nuits en novembre 2019

6/10 Satisfaisant

Ahmad

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
Ok,nice stay, good room clean
Séjour de 1 nuit en septembre 2019
Réponse de K.Punitha le 12 sept. 2019
Thank you for taking out time to share the valuable feedback of your stay at our property and we are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in and we have shared your wonderful feedback with the whole team. Looking forward to your return soon again to what we hope is now your home whenever you’re in the city.

10/10 Excellent

Najmi, Seri Manjung

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Newly renovated room with modern furniture. Complete with fridge, kettle, iron board and large TV.
Séjour de 1 nuit en mars 2019
Réponse de K.Punitha le 4 avr. 2019
Thank you very much for your candid review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. we are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in and we have shared your wonderful feedback with the whole team. Looking forward to your return soon again to what we hope is now your home whenever you’re in the city.

10/10 Excellent

ARUANSAH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2018
Réponse de K.Punitha le 4 déc. 2018
Thank you very much for your candid review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

8/10 Bien

Khor

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en juillet 2018
Réponse de K.Punitha le 1 août 2018
Thank You for review and stay at Cinta Sayang Resort

10/10 Excellent

Sarjit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location , great staff relaxing lovely embience
Séjour de 1 nuit en juin 2018
Réponse de K.Punitha le 27 juin 2018
Thank you very much for your candid review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

8/10 Bien

Wei Dat

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good location
Good. Plently of food outlet around
Séjour de 1 nuit en mai 2018
Réponse de K.Punitha le 2 juin 2018
Thank you for your feedback.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very attractive and beautiful hotel. Room condition is tasty and spacious. Suitable for holiday.
Séjour de 1 nuit en mars 2018
Réponse de K.Punitha le 9 mars 2018
Thanks for staying with us and taking the time to review our property, your comments are very much valued. We appreciate your feedback!We look forward to seeing you on your next trip to Cinta Sayang Resort.

6/10 Satisfaisant

bee ghee

还算可以 但这个价格 会有更好的选择。床不好睡 到半夜就醒过来 不能入睡了
Séjour de 1 nuit en décembre 2017
Réponse de Reservation le 20 janv. 2018
Thanks for staying with us. We appreciate your feedback!

4/10 Médiocre

Dennis, kuala lumpur

Les points faibles : Propreté et confort de la chambre
SP outthing
The noise level is terrible. We can hear kids shouting in the m8ddle of night. Every night is the same for our duration of stay. Your no smoking policy is not enforce at all. Smells people smoking at corridor. Very very disappointing stay. Will not recommend to others to stay.
Séjour de 3 nuits en décembre 2017
Réponse de K.Punitha le 10 janv. 2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Wan Mohd Roslan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will Come Again
The new refurbished room is much better from expected.
Séjour de 2 nuits en décembre 2017
Réponse de K.Punitha le 6 janv. 2018
Thanks for staying with us. We appreciate your feedback!We are looking forward to see you again.

6/10 Satisfaisant

amy, kl

Les points forts : Personnel et service et confort de la chambre
Not up to expectations
Nice, spacious room. But 2 out of 3 pools were closed and breakfast was just passable
Séjour de 1 nuit en décembre 2017
Réponse de K.Punitha le 27 déc. 2017
Thanks for staying with us. We appreciate your feedback!We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2017
Thanks for staying with us and taking the time to review our property, your comments are very much valued. We appreciate your feedback!We look forward to seeing you on your next trip to Cinta Sayang Resort.

6/10 Satisfaisant

NIK A FAIZUL

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Séjour de 2 nuits en octobre 2017
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Caleb, Penang, M'sia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay for family, good food with helpful staff
Séjour de 3 nuits en juillet 2017
Réponse de Reservation le 18 sept. 2017
Thanks for staying with us and taking the time to review our property, your comments are very much valued. We appreciate your feedback!We look forward to seeing you on your next trip to Cinta Sayang Resort.

8/10 Bien

Rui Lun

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en août 2017
Thanks for staying with us and taking the time to review our property, your comments are very much valued. We appreciate your feedback!We look forward to seeing you on your next trip to Cinta Sayang Resort.

10/10 Excellent

Aiman

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
terboik
bilik terbaik! buggie memudahkan pergerakan kami ke serata tempat!
Séjour de 1 nuit en juillet 2017
Thanks Mr.Aiman for staying with us and taking the time to review our property, your comments are very much valued. We appreciate your feedback!We look forward to seeing you on your next trip to Cinta Sayang Resort.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic!!!
Booked a normal room and then the receptionist upgraded us to RM500++ room called "Rajawali suite"..WOW!! The room was very3 large with balcony..Its suitable for 5 of us..:)
Réponse de Reservation Team le 11 juil. 2023
Dear valuable guest,Thank you for staying with us and taking the time to review our property, your comments are very much valued. We appreciate your feedback!We look forward to seeing you on your next trip to Cinta Sayang Resort.

6/10 Satisfaisant

Voyageur vérifié

It was quite a good stay. Something different which, the hotel rooms was not in same building with lobby and restaurant. If you have some issue with your room or request something, do not expect you can get them to respond at the earliest as they will take some times to reach you. Good breakfast they have variety of food. Staff are friendly and thanks for the welcome drinks. Not really convenient if you do not have transport. On my 1st day stay, no WiFi at all 3 times call receptionist but no update, on the 2nd day stay only have WiFi but on and off.
Réponse de Reservation Team le 11 juil. 2023
We would like to thank you for sparing time and reviewing our property. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.

6/10 Satisfaisant

Esah

Good but still room for improvement.

6/10 Satisfaisant

Voyageur vérifié

10/10 Excellent

NORAZIZE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Semua terbaik...kecuali siaran tv

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Overall i love to stay at cinta syg resort..
This were 4th time i stay..staff good service food yummy..

6/10 Satisfaisant

Dr T, KL

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
My one night stay
Rooms are nice and clean however very run down. Taps fall off. water leaking. Overall the physical maintanence of the rooms are poor. I must compliment the staff. All very very friendly and very accomodative. My big thank you to them

8/10 Bien

murugan, kl

Les points forts : Personnel et service
Value for money
I booked this hotel from Expedia . Good location, good staff . Need a refurbish exterior and need facelift.

6/10 Satisfaisant

Jin

Les points faibles : Propreté
The rooms are not in the same building as the lobby does, but the hotel has cars to drive the guests to their rooms. I found several bug while I walked in the room, one big bug on the wall and two cockroaches crawling on the floor. The hotel does not have adapter for the guests and I cannot charge my laptop and phones since there is not european standard outlet on the wall. The car drivers are nice and one driver lent his adapter to me so that I can charge my phone. The location for breakfast is right beside the golf course and the view is great, although the choices of the breakfast is limited.

4/10 Médiocre

Chong Wooi, Baling Kedah

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
1. water hammering sound on and off until mid night very irritating. 2. cobwebs in toilet tray and corners. 3. cockroaches in toilet.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

4/10 Médiocre

Diyana, Damansara

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Penuh lipas
bilik pertama saya dan anak penuh dengan lipas2 besar. Jumlah lipas melebihi 10 ekor. Kami di beri bilik baru tetapi masih ada 3-4 ekor lipas. Saya dengan anak tidur dengan keadaan tidak tenang

6/10 Satisfaisant

MOHD KAMAL

Les points forts : Confort de la chambre
Les points faibles : Propreté
Nice
overall is good except croacroch in the toilet/bathroom

8/10 Bien

Voyageur vérifié

4/10 Médiocre

Abd Latiff

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Ahamd Nizam

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Good.. But had Roaches smell..
Was good overall.. But when opened the drawers.. There was roaches smell throughout.. Should immediately check on this..

8/10 Bien

Rusazniza binti Alias, BANGI

Les points forts : Personnel et service
BAIK
Pengurusan yg baik dn servis perkhidmatan yg sgt mesra pelanggan..sesuai utk aktiviti kekeluargaan.

8/10 Bien

Asrin Yusairi, Kuala Lumpur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Homestay for Raya
A quick raya getaway. Instead of using homestay, we decided to take something that is more comfortable. Price, location, the unit itself is worth the money spend.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nightmare!!
We have a very bad experience with Cinta Sayang Resort. We check-in in the evening around 6pm and check-out on the same day. The room condition was poorly maintained, some highlights are as follows: 1. cockroaches, 2. spider web, 3. yellowish front bed frame 4. yellowish sofa seats 5. water in yellow (too long nobody use. After 5mins switching on, it turned to clean water) 7. bathtub has dark grey stains 8. rusty of some toilet equipment 9. Air conditional not working well We took some of the photo. We can provide to you if required. Hope that we can help us to lodge this case and really hope that can claim back the accommodation fee. It costs us for nothing. Of course, hope that this input helps for your recommendation to future customers.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Muhammad

Les points forts : Confort de la chambre