4/10 – Matig
Mary S.
28 sep 2025
Thisproperty is great for the amount of space and gathering areas. However; we were disappointed in the condition of many of the amenities and did not find all as advertised in the information. A few main issues:In the pool the waterfalls,jets, and lighting were not working. You could not see out the windows due to build up of water stains. This was very disappointing as the pool area was a main reason we booked this property. We reached out about the issues but were told “sorry those are not working”. It was functional but not as pictured/sold. We only used one dishwasher when we noticed the other one had a large amount of mold inside it (on racks and in the bottom). A couple shower liners also had some visible mold. Several of the king size mattresses were noticeably sagging in the middle. A crack in the bathtub in one bathroom made us decide not to use that bathroom for showering. Other minor disappointments were: NO hairdryers (listed as an amenity), only a handful of tablespoon sized spoon flatware (we had chili one night and had to purchase plastic spoons so that our party of 20 could eat), flatware supplied would not be enough for the total advertised capacity of the property, lacking cooking/cutting knives (plenty of steak knives but not many other kinds), one of the three microwaves was not working, toaster missing knobs and only one side working, several lamps or lightbulbs not working, water kettle had no handle, a bedroom window that wouldn’t close
Mary S.
7 nachten verbleven in september 2025