4/10 – Matig
Nancy
6 apr 2026
The main reason I booked this place was to have my own washer/dryer. Come to find out there is no dryer. FALSE ADVERTISING. After discovering this, I asked to check-out a few days early while giving the hotel three days notice. They refused to allow any cancellation. In the end, it was bad enough that I went to another hotel anyway on my own dime. A couple things that were brow-raising about this place: check-in was done with the customer trying to squeeze in between other guests’ stacked suitcases. Customer information was handled with the clerk’s smartphone, and communication was done on social media platforms. I asked to use email instead and they used a CC with other guests’ emails. Poor security. There was never a guard at the guard desk. (The front desk is elsewhere.) The elevators did not require card or code. There was a weird woman from the street in the guest only area. Poor room quality. The first room I got was in the farthest building where construction was right outside. After I protested, they did switch me to the main building, but penny-pinching design in the room included extremely slow hot water and lack of insect screens and dryer. On the day I was to get a full room cleaning, absolutely no cleaning was done! Their housekeeper even lied about it. The only reason I give them two stars is that they did send a team to clean after hours. Overall, this was the worst out of five aparthotels I booked in Korea.
Nancy
7 nachten verbleven in maart 2026
