4/10 – Matig
Luis R.
5 sep 2025
Negatief: Netheid
Property had things that were not disclosed, 5 or 6 days into our room key didn't work and we were constantly needing different members to key us into the building or into pool area or to have access into any of the areas we where to have access to. (We spoke to the office manager to help up with maybe a spare key card or access but they said to contact the host) The host simply said she would communicate with guards and tell them to let us in and out. Our key didn't scan or work for the majority of the stayThe sliding doors where all stuck or off track, didn't have any cable access only Internet which was an ok connection. There was old food in the cabinets. We had to constantly mop the bathroom because the shower drain didn't drain properly so the water would constantly run out the shower wetting the whole floor.Things looked great in the VRBO photos but where not that way in person.The fold out couch that sleeps one was very stained and dirty, we had to buy our own comforter sets to place over the sofa bed mattress.The place was lacking a lot of basic maintenance and up keep.It had also had a lot of wear and tear in all the areas of the stay. It made us feel like no one cared for the place.
Luis R.
17 nachten verbleven in augustus 2025