Hôtel près de Saint Albans City Park (Charleston)

« The property is clean and well maintained. The staff is very friendly and gave great customer service. I appreciated their quick response when I had a question. »

« This is a nice, clean, comfortable and convenient motel. But the WiFi connection was impossible to connect to and the response I got from the staff was: I am having the same problem. For the price to stay here I expected to have decent WiFi available . Otherwise, a pretty nice place with a better than average breakfast. »

« The room wasn't properly cleaned. The sofa bed had a dirty mattress with clothes from another guest on it. The carpet was a bit dirty. The extra sheets were crumpled and stuffed in a bag. »

« Friendly professional staff, clean rooms, excellent casino. Breakfast bar were kept up. Comfy bed. »

« The have a slightly later check out than everybody else. »

« The stay was pleasant. Everything was clean and comfortable. The staff was helpful and polite. »

« we had had a long trip from south carolna and came in with a flat tire. the staff helped us find a tire store close by. the bar tender and cook promtly made our food and drinks when we ordered and served them with kindness and concern and were appropriatley congenial. we staye on our return trip because they were so delightful. thank you. »

« Petit déjeuné très light, sans pain, chambre avec une odeur désagréable, peut-être la Clim. Le reste de la chambre est acceptable. »

« The staff were amazing at the Cross lanes , wv location!! Family had several issues traveling and the best part was their early arrival - staff at this location welcomed them and were so wonderful !! It was 2:30am and they were so nice helping them get settled!! Thank you !! The housekeeping staff were phenomenal here & seriously take pride in their work- the kindness alone was something you don't see much anymore. We will always recommend this location to anyone!! Dates they stayed were...

« There was a pill found under the chair in our room. The heater was so loud that we just turned it off. The curtains wouldn’t shut completely so we had to lay something on them to get them shut so no one could see in. The mattress was very HARD, you could feel all the springs. There was also a big gap in our door. Started out small at the top and got bigger as it went down. The tv would work for a few minutes then go off, and would say weak or no service. Front desk said that’s just the...