Hôtel près de Sachiko's Little Kyoto (Cebu City)

« Room, staff handling, and facilities did not comply with the booking description. Arrival was at 18:50. We were informed that check-in closed at 19:00. Our concerns were not addressed, and we were assigned a room that did not correspond to the booked accommodation. The reservation was for a “Signature Hut”. The hut was visible from the assigned room and was later confirmed to be unoccupied. Despite presenting booking documentation, staff maintained that their internal system showed a different...

« Everything was great except the dinner at the rooftop. We were waiting 50 minutes after the order to be served, as I booked my dinner the day before. But seemingly the lady in charge, Emma, was not in good disposal to serve us...refardless this incident due to a person, i recommand this hotel. Staff was nice »

« Hôtel au top séjour personnel agréable et chaleureux »

« Clean rooms. Staff was very friendly and helpful. Breakfast buffet was excellent. »

« Helpful and attentive staff »

« Le personnel était courtois et efficace .La chambre était confortable. »

« C’était bien pour le prix un bon déjeuner , personnel accueillant lit confortable »

« rien à dire »

« Nous avons pris un hôtel un peu plus cher que la moyenne afin de ne pas avoir de mauvaises surprises : c'est raté. L'accueil s'est plutôt bien déroulé, la chambre n'est pas très grande mais passons. Après avoir fait deux pas dedans, je m'aperçois que le sol est sale, la douche également, les pommeaux ne sont pas en très bon état et ils sont plein de calcaire. Sur le lit un simple drap avec pour parure une housse de couette une place mise dans l'autre sens. Le lendemain le petit dej est une...

« The breakfast buffet is good. Brenden and other breakfast staff were very polite and helpful. The open rooftop restaurant has a nice ambiance. »

« My second stay in a waterfront hotel in Cebu, and I must admit that both stays were very disappointing. The hotels are rundown and dark. The carpeting is old and dirty and the rooms look like they were made for a Martin Scorsese film set depicting a rundown casino hotel. The icing on the cake is the lack of trust the management imposes on their employees. From the call to remind me to check out well before checkout time to the double checking of our minibar consumption, the lack of trust in the...

« Overall it was always a good experience thank you to the lady who check me in. She was really polite and smiley. Kudos to you all. Every time i fly back in Cebu. Bayfront is always my place to stay. No Danggit served and dried squid serve in breakfast. But no big deal. It was just a craving for me specially im just visiting Pinas. Good luck and keeo up the great customer service👌 »

« Le personnel toujours a l'ecoute et a disposition. Cadre de l'hotel geniale »