Hôtel près de Royal Stoke University Hospital (Newcastle-Under-Lyme)

« The room was clean and reasonably priced. Sadly I didn’t sleep well as the mattress wasn’t very comfortable - small for a double, and it felt like we were rolling together . Hong had kindly given us a room at the back of the house as I mentioned I am a light sleeper, but because it wasn’t the property I was expecting to stay in, it meant it was near to the main road which was quite noisy through most of the night on and off. I mention this in case others are in a similar position. It was also a...

« Nous avons dormi sous les combles. La hauteur du plafond (Sous les poutres) était vraiment basse, moins de 1,50m. La douche était très capricieuse avec alternance eau bouillante et eau glacée. Après le prix était intéressant ! »

« Convenient locatiin »

« It is listed as: Entire apartment, Sleeps 2, Popular amenities, Self-parking included, Garden, Free Wi-Fi. The term Entire apartment is missleading. The fact is it is a room in a house. It is ensuit. This room is on the 1st floor. The Kitshen is shared and is on another floor. There is double bed, so technically you can have 2 people sleeping on the same bed. There is single parking lot infront of the house, but there are other parking lots walking distance from the house, for free. There is...

« First impression on arrival, front of house could do with some maintenance (weeding). Suite 5*Tap in bathroom had soap marks and hair shavings. Pillows were too hard and mattress was uncomfortable, could feel the springs with every movement we made. Website said city view, but this wasn’t the case,(disappointed). On a positive note, service was good overall. Would stay there again if mattress was more comfy. »

« Très bon rapport qualité prix »

« The property itself was spotless. I didn't see a speck of dust. It is obviously cleaned pretty much daily. The bathroom was spotless and the shower was good. The kitchen was clean and had everything you needed. I would add some baking trays and oven gloves but apart from that it was great! The bedroom was clean and tidy. The windows had all been opened beforehand to air out the house. Towels were provided for each person which was handy as my girls forgot theirs. The beds were quite hard but...

« The rooms are clean and tidy but the tv does not work on what I call normal tv you have to try and download BBC IPLAYER OR NETFLIX »

« Unfortunately, the property did not meet reasonable cleanliness or maintenance standards. On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves. The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let. The sofa in...

« Hôtel propre mais vétuste. Tout est d’époque! La peinture des fenêtres s’écaille, d’ailleurs impossible d’ouvrir la fenêtre et pas de climatisation à part un ventilateur posé sur le bureau. »

« Welcoming owners Helen and Andy provide a warm, comfortable and luxurious B&B in the heart of lovely Eccleshall. Helen's artsy skill are shared in abundance, with every little detail attended to. Our room overlooked the beautiful garden at the back of the property, adjacent to private car parking, and a gentle stroll down to the town. We plan to stay again, truly a delightful experience. »

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