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Beoordelingen van Peppers Beacon Queenstown

4.5 out of 5
Peppers Beacon Queenstown
34 Lake Esplanade, Queenstown

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 546 van 1164 beoordelingen" "
Gastenscore: 8 - Goed. 399 van 1164 beoordelingen" "
Gastenscore: 6 - Redelijk. 136 van 1164 beoordelingen" "
Gastenscore: 4 - Matig. 67 van 1164 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 1164 beoordelingen" "

8,8/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Margita

Reisde met een groep
Positief: Netheid, voorzieningen
We were greeted by lovely staff who were very attentive. A few suggestions; Staff should be aware of guest movement to time it with room cleans: A coffee pod machine with a milk frother is a must. Many don’t drink black coffee. A decent sized TV is a basic luxury. Breakfast should be available until 10.30. 9.30 finish is far too early for individuals on vacation. A detailed information booklet is required rather than QR codes as internet access is poor. Finally, allow plenty of room between couples and families with children when allocating rooms. Especially when you are not completely booked out as your walls are paper thin. The extended checkout was greatly appreciated along with coffee at the front desk upon request.
4 nachten verbleven in mei 2024

8/10 – Goed

Rebecca

Zakenreiziger
Major lift repairs changed the atmosphere a bit. Friendly staff who were attentive. Comfy bed and clean room. Would stay again.
3 nachten verbleven in mei 2024
Reactie van The Guest relations Team op 17 mei 2024
Dear Rebecca, We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest relations Team.

10/10 – Uitstekend

Liping

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Not like many other properties in the area,Peppers Beacon has the unique position to view the lake in front of it! Staff in front desk were very helpful. They are not only professional but also polite and patient! We were very happy when we stayed in Peppers!
5 nachten verbleven in maart 2024
Reactie van SBO op 8 apr 2024
Kia Ora Liping, we very much appreciate your feedback regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The Guest Relation Team

8/10 – Goed

Tania

Positief: Netheid, staat van de accommodatie en faciliteiten
Great location and spacious apartment
2 nachten verbleven in maart 2024
Reactie van SBO op 8 apr 2024
Kia Ora Tania, we very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown.I will share your comments with the relevant department and management. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We are very glad to hear your enjoy our centrally located hotel with spacious apartment. We hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Team

8/10 – Goed

Glenda

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van SBO op 8 apr 2024
Kia Ora Glenda, we very much appreciate your feedback regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.

6/10 – Redelijk

Sadakatsu

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
No bed making and towels change during the stay. No one did not help us to bring our luggage to our room under the lifts were out of order! View from the room was so beautiful and breakfast was good.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Cheng Wa

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
View is stunning and room is cozy!
3 nachten verbleven in maart 2024

4/10 – Matig

JACK

Negatief: Staat van de accommodatie en faciliteiten
Poor quality hotel
3 nachten verbleven in maart 2024

8/10 – Goed

Lisa

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Location, location, location. Great to walk into town. Wish the rooms had thicker walls, could hear the neighbours conversation. Will be back for sure.
4 nachten verbleven in februari 2024

6/10 – Redelijk

MIRYE

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Glenda

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great property in excellent location
1 nacht verbleven in februari 2024

6/10 – Redelijk

Andrea

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
For a peppers it wasn’t in great condition. Mold in the shower and not enough towels for two guests. We had to call several times to get towels. Great views tho.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Martina

1 nacht verbleven in februari 2024

8/10 – Goed

Marc

Reisde met familie
Positief: Voorzieningen
We loved the location and views. The size of the apartment was good. The furniture was outdated. The carpet in the lounge was stained. There was no aircon in the main room or second bedroom. The single beds were very narrow for adult children. Parking was not included in booking but available for a fee. There was no housekeeping unless requested. Staff were friendly and helpful.
3 nachten verbleven in februari 2024

8/10 – Goed

Sunghwan

Reisde met een groep
Positief: Netheid, comfort kamer
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Neil

Reisde met familie
Positief: Netheid, comfort kamer
Excellent Hotel in great location.
Excellent 2 bedroom apartment overlooking the lake with a stunning view of the Remarkable’s. The apartment was spacious and very well equipped. Only downside was they charge for onsite parking which given the cost of the room felt a little greedy.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Paul

Positief: Netheid, comfort kamer
Fantastic location
Great view of the lake and mountains from our studio room. Very comfortable stay with great facilities.
1 nacht verbleven in februari 2024

8/10 – Goed

Peter

Positief: Netheid, staat van de accommodatie en faciliteiten
All great but adding a surcharge on any card used (visa debit or credit)for payments is a bit of a liberty.
1 nacht verbleven in januari 2024

8/10 – Goed

Natalie

Great location. Property itself is a little tired looking
3 nachten verbleven in januari 2024

4/10 – Matig

Naresh

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property is very run down. It is not worth it it charges for the accommodation. We booked two rooms for our family for 3 nights and paid over $2000. When we checked in, we got booking of one room in the front building and another room in the rear building and this room was at the worst possible location. This is terrible.
3 nachten verbleven in december 2023

4/10 – Matig

Brent

2 nachten verbleven in december 2023

10/10 – Uitstekend

Kim

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was one of those rare times when we found the room to be better than the pictures on the internet. The room we had was spacious with exceptional views of the lake through the large windows and sliding doors. The room made our Queenstown experience that bit more special.
6 nachten verbleven in december 2023

10/10 – Uitstekend

Dakshita

1 nacht verbleven in december 2023

10/10 – Uitstekend

Charles

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Amazing location
3 nachten verbleven in december 2023

2/10 – Ontzettend slecht

??

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
部屋のクリーニングお願いしたかったがフロントに電話がつながらず、連泊している間使用したタオルや食器が溜まっていく一方だった。 駐車場内を通って部屋に行く動線でありバックヤード感が強く、手動ドアが何枚もある点で家族連れにはつらい。スタッフもゲストの前でタバコを吸ったり足で雑巾掛けをしたりと、ホスピタリティを欠く印象。 歯ブラシも寝巻きもなくホテルとは言えない。食洗機も使えなかった。
3 nachten verbleven in november 2023
Reactie van Peppers Beacon Guest Relations op 15 dec 2023
Dear Guest,Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,The Guest Relations Team.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Really nice, big room and super comfortable bed. However room was let down by there being a connecting door to the next room which meant I could hear every single conversation and noise from the other room with perfect clarity - very annoying. The curtains did not keep all the light out either and there was no temperature control. TVs could do with being modernised. Good bathroom but shower did not drain properly and flooded bathroom floor. Staff were friendly and helpful. Decent breakfast spread. After many weeks travelling appreciates the free laundry service. Great location on the lakefront with beautiful view.
2 nachten verbleven in november 2023
Reactie van Sudeep op 28 nov 2023
Kia Ora Dear Guest, we very much appreciate your feedback regarding your stay at the Peppers Beacon Queenstown. I will share your comments with our team. I am sure that this feedback will serve as and encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincere apology as our room experience did not meet your expectation.I am glad to hear you enjoyed our mountain and lake views from our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, The Guest Relations Team.

8/10 – Goed

Suraiya

Positief: Netheid, voorzieningen
Staying at Pepper's Beacon was really lovely! The property and views were very beautiful. The staff were all polite, communicable, informative and approachable. Despite the minor inconvenience that the hotel was going through current construction, meaning that floors 6-10 were accessible through a car park (take one lift up, walk across the car park, take another lift up), this did not deter the accessibility. The only downside is that Queenstown currently has a drinking water ban, and the hotel was unable to provide drinking water to any of the guests. The only advice they had was to purchase water at nearby grocers or boil the tap water we had in our rooms.
5 nachten verbleven in oktober 2023
Reactie van Sudeep op 28 nov 2023
Kia Ora Suraiya, we very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. Please accept my sincere apologies for the inconvenience caused due on going refurbishment.I will share your comments with the relevant department and management. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We are very glad to hear your enjoy our centrally located hotel, amazing views and friendly staff. We hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Team

8/10 – Goed

Ian Douglas

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff led by Lana were extremely helpful especially as I was incapacitated during our visit due to an injury. They were attentive to our needs. Whilst the room and furnishings were adequate for our needs the addition of a Microwave Oven and crockery and cutlery would have added to this experience. Overall, generally satisfactory
5 nachten verbleven in oktober 2023
Reactie van Sudeep op 29 okt 2023
Dear Ian,We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your suggestion on room amenities, we will pass it to management.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Guest Relation Team

10/10 – Uitstekend

Wen

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2023
Reactie van Sudeep op 28 okt 2023
Kia Ora Wen, we very much appreciate your feedback regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.I am glad to hear you enjoyed our stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.

10/10 – Uitstekend

Josephine

1 nacht verbleven in oktober 2023
Reactie van Peppers Beacon op 14 okt 2023
Dear Josephine,Thank you for your great rating of your recent stay at Peppers Beacon. We are pleased that you enjoyed your stay and hope to welcome you back again in the future.Kind Regards,Peppers Beacon Team

10/10 – Uitstekend

Petrus, Manly

Positief: Netheid, staat van de accommodatie en faciliteiten
Peppers is a great place to stay in Queenstown. Great views, close to the city centre. If you book a double room, lake view, you have all you need
2 nachten verbleven in oktober 2023
Reactie van Philippa Deen op 10 okt 2023
Dear Petrus,Thank you for your wonderful review of your recent stay at Peppers Beacon.We are pleased to hear you enjoyed your stay and hope to welcome you back again in the future.Thank you again for taking the time to share your great experience.Kind Regards,Peppers Beacon Team

8/10 – Goed

Wayne

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Well appointed property but desperate for a spring clean. Grubby net curtains and dirty cutlery and plates are disappointing. Staff were very friendly. It is time that someone rolled up their sleeves and some old fashioned elbow grease cleaning and paint touch ups. Will stay again but keep on top of your maintenance.
1 nacht verbleven in oktober 2023
Reactie van Sudeep op 11 okt 2023
Kia Ora Wayne,Thank you for taking the time to provide us with your feedback regarding your stay with us at Peppers Beacon Queenstown. We appreciate your honest and constructive feedback as it provides us an opportunity to evaluate our services, amenities and practices.I will share your comments with the relevant department and management. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We are very glad to hear your enjoy our centrally located hotel. We hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Team

10/10 – Uitstekend

Ben

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Most amazing views and friendly staff. The reception barista coffee was great each morning on the small walk into town along the lake.
7 nachten verbleven in september 2023
Reactie van Peppers Beacon Team op 18 sep 2023
Dear Ben, We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am so pleased to hear that you enjoyed your stay with us, loved our magical views and lovely staff with great barista skills! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.

4/10 – Matig

Gavin

7 nachten verbleven in augustus 2023
Reactie van Sudeep op 30 aug 2023
Kia Ora Gavin, we very much appreciate your feedback regarding your stay at the Peppers Beacon Queenstown. Please accept my sincere apology for any dissatisfaction and frustration you experienced during your visit. I will share your feedback to our team as we strive to continuously improve the quality of our services.Thank you again for sharing your feedback. We hope your next visit will be pleasant than the previous one.Sincerely, The Guest Relation Team.

8/10 – Goed

Abhi, Wakerley

Reisde met een groep, Zakenreiziger, Reisde met partner
Positief: Netheid
Clean hotel, close to restaurants and cafes. Hotel itself however did not offer daily room servicing (unless specifically requested every day). Rooms appeared a little run down. Did not seem up to Peppers usual standard.
5 nachten verbleven in juli 2023
Reactie van Sueep op 6 aug 2023
Kia Ora Abhi, We very much appreciate you taking your time writing feed back and comments. We are very happy you enjoyed our centrally located clean hotel and we would like to apologise as our room did meet your expectation. As you must have noticed our hotel has already started refurbishments of apartment and elevator as we strive for excellent guest service and experience.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Guest Relation Team

2/10 – Ontzettend slecht

Tristan

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The only good thing about staying here was the easy walk into town. The unit was run down, building maintenance going one, faulty lifts, things in the unit didn't work (dishwasher, cupboards broken etc.), the unit was filthy and house cleaning was intermittent and when they did come, they made the bed and that was about it. If you had no other choice, stay here, but avoid if possible.
7 nachten verbleven in juli 2023
Reactie van Sudeep op 28 jul 2023
Kia Ora Tristan, Thank you very much for taking your time to share your experience.We are sorry to hear that your recent visit didn't meet your expectation. We appreciate your feedback and like to apologise for any inconvenience or frustration you may have experienced. We will pass the message to the team about your specific concerns to make things right and for quality guest experience.We hope to have the opportunity to serve you better in the future. Thank you again for your feedback.Kind regards,Peppers Beacon Team

6/10 – Redelijk

Wendy Joy

Positief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in juni 2023
Reactie van Sudeep op 28 jul 2023
Kia Ora Wendy, Thank you for your feedback. Your take all feed back seriously, as we are always working for great guest experience. I hope you enjoyed your stay with us.We hope to have an opportunity to serve you better in the future.Kind regards,Peppers Beacon Team

4/10 – Matig

Karina

Negatief: Netheid, staat van de accommodatie en faciliteiten
Unfortunately this property is not luxury. They are converting apartments into hotel rooms - torn up carpets, poorly designed bathrooms with a shower curtain for wheelchair accessibility vs a shower door in some bathrooms, keys were deactivated daily, no daily housekeeping or removal of garbage - only upon request. The location was great and the beds were comfy and laundry is free. Staff tried their best to accommodate us despite many complaints.
2 nachten verbleven in mei 2023
Reactie van sw op 28 mei 2023
Dear Katrina,Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Guest Relations Team

8/10 – Goed

Kris

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was a good stay. We love it’s location. Just across the beautiful lake. However on site parking is very limited and we had to pay overnight parking at the hotel parking
1 nacht verbleven in mei 2023
Reactie van sw op 28 mei 2023
Dear Kris,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Guest Relations Team

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, comfort kamer
Spacious room
Nice to have a big dining/lounge area. The gas fire (easy to light!) provided an extra cosy feel. Good view. An easy walk to the shops and dining
3 nachten verbleven in mei 2023
Reactie van Guest Relations Team op 9 mei 2023
Dear Guest, We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I am so pleased to hear you enjoyed your stay and loved our central location and magical views! we hope you come to visit again in future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team

10/10 – Uitstekend

Susanne

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location with gorgeous views of the lake and mountains!
5 nachten verbleven in april 2023
Reactie van Guest Relations Team op 9 mei 2023
Dear Susanne, We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I am so pleased to hear you enjoyed your stay and loved our central location and magical views! we hope you come to visit again in future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team

10/10 – Uitstekend

Michele, Overland Park

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was very nice. We booked a two bedroom and it worked out perfectly for our family. Nice shampoo and other supplies.
1 nacht verbleven in maart 2023
Reactie van SW op 27 mrt 2023
Dear Michele,We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Peppers Beacon Front Office

4/10 – Matig

Brendan, Te Anau

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Parking is issue,for older, higher utes. For age of place, lifts are rattling, interior of halls/rooms are not nicely finished, or damage is not reapaired to a high standard. Walls are thin, can hear people in hallways easily. Our bathroom wasnt cleaned to a standard, still a curly hair in shower. Good points, small walk to main eatry and drinks. And the person who checked us in was awesome.
1 nacht verbleven in maart 2023
Reactie van Peppers Beacon team op 9 mei 2023
Dear Brendan, Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peppers Beacon team

8/10 – Goed

Daniel

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2023

10/10 – Uitstekend

Robert

Reisde met een groep, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Premium condominium unit with great views, nice fireplace, great space.
3 nachten verbleven in maart 2023
Reactie van SW op 7 mrt 2023
Dear Robert,We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Peppers Beacon Front Office

8/10 – Goed

Kelly

1 nacht verbleven in februari 2023
Reactie van SW op 7 mrt 2023
Dear Kelly,We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Peppers Beacon Front Office

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
1 nacht verbleven in februari 2023
Reactie van SW op 7 mrt 2023
Dear guest,We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Peppers Beacon Front Office

8/10 – Goed

Edward

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Excellent location and incredible views. Garden suits have no views but the lakeview apartments are terrific
1 nacht verbleven in januari 2023
Reactie van SW op 7 mrt 2023
Dear Edward,We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Peppers Beacon Front Office

10/10 – Uitstekend

janis

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful location and excellent staff that went over d above what was expected!!definitely will return!
4 nachten verbleven in januari 2023
Reactie van SW op 7 mrt 2023
Dear Janis,We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Peppers Beacon Front Office

8/10 – Goed

Raymond

Reisde met een groep
Positief: Netheid
Fantastic view and great kitchen facilities. The showers were terrible. Once the temperature was adjusted to suit it kept changing from cold to burning. The second bedroom needs an air conditioner as very airless.
2 nachten verbleven in januari 2023
Reactie van SW op 7 mrt 2023
Dear Raymond,Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Peppers Beacon Front Office