Literie de qualité supérieure, fer et planche à repasser, Wi-Fi gratuit
Vérifier la disponibilité

Avis sur Haka Lodge Queenstown - Hostel

2 out of 5
Haka Lodge Queenstown - Hostel
6 Henry Street, Queenstown

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 126 avis sur 246." "
Note des voyageurs de 8 (Bien), d’après 77 avis sur 246." "
Note des voyageurs de 6 (Satisfaisant), d’après 34 avis sur 246." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 246." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 246." "

9,0/10

Propreté

9,0/10

Personnel et service

7,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

8/10 Bien

BEATRICE

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en février 2020
Réponse de Manager le 10 mars 2020
Kia ora Beatrice, Thank you for your review, we are happy to hear that you enjoyed your stay. Kind regards Haka Lodge Queenstown

10/10 Excellent

Yann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2020
Réponse de Aoife le 5 mars 2020
Kia ora, Thank you for your 10/10 review! Kind regards Aoife

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2019
Réponse de Rhia le 1 avr. 2019
Thanks for your wonderful review! Safe Travels

8/10 Bien

Morgane, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chambre et parties communes propres... Chambre avec chauffage... En plein centre de queenstown
Séjour de 2 nuits en octobre 2018
Réponse de Haka Lodge Queenstown le 31 oct. 2018
Kia Ora! Thank you for your review. We are glad you enjoyed your stay with us and wish you safe onward travels.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juin 2018
Réponse de Haka Lodge Queenstown le 28 juin 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Pat, canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient place to stay
This is a hostel, so don’t expect more. Dorm room are ok and bed comfortable. A bit noisy, bring ear plugs. Kitchen is useful. Bathrooms gets in demand in rush hours. The location is amazing though. 5 minutes walk and you are downtown. I recommend.
Séjour de 3 nuits en novembre 2017
Réponse de Laure le 11 déc. 2017
Dear Pat, thank you for choosing to stay with us and for taking the time to write us a review. We are glad to hear that you would recommend Haka Lodge Queenstown. We are sorry to hear that you have been bothered by the noise: we have a strict no noise policy after 10.30pm but when staying in a dorm it seems inevitable that you hear other guests going in and out of the room or snoring. We wish you all the best

8/10 Bien

CHRISTOPHER, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
CALME ET PROPRE
PENSION PROPRE PROCHE DU CENTRE 2 MINUTES A PIEDS ET CALME GRANDE CUISINE LUMINEUSE DOUCHES ET SANITAIRES IMPECCABLES BONS RENSEIGNEMENTS TOURISTIQUES PERSONNEL SYMPATHIQUE BON RAPPORT QUALITE PRIX

2/10 Horrible

Yinghui

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was very difficult to find the lodge as there has been construction around. Took us 20 mins to find that place at night. When we got in, we spent another 30 mins trying to figure out why our power points aren’t working. We tried ringing night shift manager and it goes straight into the mail box? We were exhausted at the time and just wanted to relax and CHARGE our phone!!! Turns out the main switch on the switchboard WAS NOT turned on… HOW COULD A GUEST KNOW THIS??? The bathroom. Again, shower does not work. We did not take a shower that night!! On top of that when we got into bed. Bedsheet has the previous customers hair!!! HOW GROSS. THEY DID NOT EVEN CHANGE THE BEDSHEET! I’ve never left a bad review. This is my first time and I will never go back again. The only good thing about the place is. Easy location. Very central.
Séjour de 1 nuit en avril 2024

8/10 Bien

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024

8/10 Bien

Ailsa

Voyage en couple
You are asked to be quiet when entering the apartment as the staff sleeping area is next door but they sure not quiet when entering at all hours of the morning and evening 😂
Séjour de 2 nuits en mars 2024

6/10 Satisfaisant

Rieko

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
施設自体は良かったが、周辺を工事していて荷物が運びにくかった。
Séjour de 1 nuit en février 2024

10/10 Excellent

Erek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location and quiet. Lots of areas to sit outside of room.
Séjour de 1 nuit en février 2024

4/10 Médiocre

YUTAKA

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
トレッキングの前後に宿泊したが、トレッキング中に荷物を預かってもらえない。 トレッカーの利用が多い町で、他所の宿は預かってもらえたようで、もう利用したくない。
Séjour de 1 nuit en février 2024

10/10 Excellent

Shodie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tidy and friendly
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

YUTAKA

Les points faibles : Personnel et service et équipements
トレッキングの前後の宿泊で利用したが、トレッキング中の荷物を預かってもらえなく残念であった。
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

REIKO

Les points forts : Propreté et personnel et service
スタッフが親切
Séjour de 1 nuit en février 2024

8/10 Bien

TAZUKO

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Kathryn

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Lung-Chun

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice kitchen. Walking distance to shopping area.
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Yining

Séjour de 3 nuits en décembre 2023

8/10 Bien

Maaya

Les points forts : Personnel et service
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Shiau Yeng

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023

10/10 Excellent

SEOYEON

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

8/10 Bien

Bronwyn

Séjour de 4 nuits en août 2023

6/10 Satisfaisant

Bronwyn

Séjour de 4 nuits en août 2023

10/10 Excellent

Michaela

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I didn’t realise check in was until 6pm was stressing out that we wouldn’t be able to get in because we were travelling over, my cousin was in Queenstown and she called them up got everything sorted and gave us the key and everything was absolutely perfect so thankful for that. The stay was awesome perfect sized room for me and my friend nice and tidy, really comfortable and staff in the morning were super friendly!! Definitely recommend staying here
Séjour de 1 nuit en août 2023

10/10 Excellent

Yeong Tek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay if you are looking for cheap and quiet accomodation within Queenstown . The facilities are great, have more than 4 toilets and showers, 2 kitchens and a lounge room. Staff are nice and helpful, security is ok, cleanliness is good- staff always vaccuum floor, clean kitchens and toilets. The only problem is noise insulation, I can always hear moving noise from other lodgers while sleeping. Generally deserves 4.8 out of 5 stars in my opinion.
Séjour de 7 nuits en mai 2023
Réponse de HAKA reservation Team le 11 juin 2023
Kia Ora We’re happy you had a fantastic time with us! Thanks for your trust. We’re thankful for amazing customers like you. We hope to see you again soon!Ngā mihi,Reservations Team

10/10 Excellent

Bruno

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, close to main services and pick up points. Great for backpackers
Séjour de 1 nuit en février 2023
Réponse de Reservations Team Haka Lodge Queenstown le 22 mars 2023
Kia Ora We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope to see you again soon!Ngā mihi,Reservations Team Haka Lodge Queenstown

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
値段が手ごろで場所も便利
値段が手ごろで場所も便利。写真では大きな建物に見えるが、実際は写真よりもこじんまりとしている。
Séjour de 3 nuits en décembre 2022
Réponse de Haka Lodge Queenstown le 11 déc. 2022
Kia ora, Thank you for your review, We hope to welcome you again soon. Nga mihi

6/10 Satisfaisant

Su Chin

Séjour de 1 nuit en octobre 2022
Réponse de Haka Lodge Queenstown le 18 oct. 2022
Kia ora Su Chin, Thank you for taking the time to share your review with us, We hope to welcome you again someday soon. Nga mihiHaka Lodge

10/10 Excellent

ROBIN

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The stay was completely no fuss. Good view over the town and walking distance to all local attractions. TV ( only free to air - but, you don't go there for the TV) Heat pump in the room - all you need.
Séjour de 3 nuits en août 2022
Réponse de Haka Lodge Queenstown le 7 sept. 2022
Kia ora Robin, Thank you for taking the time to share your feedback with us, We are thrilled you enjoyed your stay and we hope to welcome you again soon. Nga mihiHaka Lodge Queenstown

10/10 Excellent

simon

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cheap and central
Good place which is very central to most things around Queenstown. Everything look very clean just the bed was a little bit uncomfortable. All in all I would consider staying there again
Séjour de 2 nuits en novembre 2021
Réponse de Stephanie le 23 nov. 2021
Kia ora Simon, Thank you for your wonderful review, Great location isn't it? We apologise that the bed was a little uncomfortable for you, we hope to welcome you again one day soon. Nga mihi Stephanie

8/10 Bien

Mark

Les points forts : Personnel et service et confort de la chambre
Decent and cozy
The room was clean and surprisingly cool even during a very hot day. However, there's a distinct smell in the room - smells like sweaty shirt. The bathroom is very clean and the towels are fresh. For sure it's not a luxury hotel but it's bang on for its price.
Séjour de 2 nuits en décembre 2020

4/10 Médiocre

Julie, New Zealand

Voyage en famille, Voyage en groupe
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
internet did not work. Condensation is bad. Overpriced.
Séjour de 2 nuits en juin 2020
Réponse de Manager le 16 juin 2020
Kia ora, Thank you for staying with us, we apologise your stay wasn't as good as it should have been. Your feedback is appreciated. Kind regards Haka Lodge Queenstown

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Good and bad
The location is great and the facilities good too. The manager was friendly and helpful but that was it.. the staff didn't seemed interested when I tried to clarify things. I stayed in a six bed dorm... It wasn't big enough for six people. It should really only be a 4 bed. Only 2 people could be on the floor at once and that was a squeeze.
Séjour de 4 nuits en janvier 2020
Réponse de Aoife le 5 mars 2020
Kia ora, Thank you for your review, we are happy to hear that you enjoyed your stay! We are looking to improve the layout of the dorms so guests can have more space in their rooms. Kind regards Aoife Manager

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value for basic accommodations. Kitchen was well equipped and stocked with cooking essentials (plates, cups, flatware, etc). Walking distance to town core.
Séjour de 1 nuit en janvier 2020
Réponse de Colette le 3 févr. 2020
Thanks for your great feedback - we are pleased you had a good time!

6/10 Satisfaisant

Voyageur vérifié

Stayed in 6 bed mixed room for 4 nights. I requested a lower bunk due to hurting my back which was granted but after having to really make a case over a telephone call, almost beg and assure them i wasn't lying. The allocated bed had a curtain with white stains a bit like sick or something so I took another bed. The bed I took had hairs on the black duvet cover and also the curtain rail hooks had come off. I asked reception to rectify which they did. Lady at check in was friendly and apologised. As we had window open in room to avoid smells I was cold and next morning asked another reception lady for a blanket to which they said I could use the communal lounging blankets. I asked when if it was clean and said once a week. I decided not to take one due to hygiene reasons and the receptionist offered no other alternative to assist me to feel comfortable and not cold. Asked the same receptionist for bus times for arrow town and was misinformed. The bed locker lock was damaged although working, but had to be pushed hard into place to lock and made noise. Personally I found bed and bedding uncomfortable. The bathrooms were clean with good shower pressure. Bathrooms on ground floor smelled of damp. Bathroom on first floor near lounge didn't. Kitchen was clean other than food storage boxes being dirty and mouldy, male staff washed one for me to use. Lounge looked comfortable. Nice outdoor seating. Two staff helpful, two not. It's ok for somewhere to sleep in expensive Queenstown
Séjour de 4 nuits en janvier 2020
Réponse de Reception le 10 mars 2020
Kia ora Rupa, Thank you for your review, I apologise that you did not enjoy your stay with us. We had been receiving lower bunk requests from you from the time you made your booking almost 6 months prior, we had informed you then that whilst we cannot guarantee it, we would do our best. The lounge blankets were cleaned on the day you asked us for one. I apologise for the curtain rail and curtain not being to standard, these have since been fixed. Our staff are always happy to help, and we would never give incorrect information on purpose, unfortunately this time, the information given was inaccurate. I hope you enjoy the rest of your travels. Kind regards Haka Lodge Queenstown

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay. Clean, well run, close to centre, and friendly and helpful staff.
Séjour de 1 nuit en janvier 2020
Réponse de Colette le 3 févr. 2020
Thanks for your great rating and feedback!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
市内中心部にあって、便利。そう悪くはない。
泊まった部屋は受付(道路と同じレベル)よりも下の階で、天井の遮音があまりよくなくて、上の階の騒音が少し気になったが、その他については悪くはない。
Séjour de 1 nuit en janvier 2020
Réponse de Colette le 3 févr. 2020
Thank you for your feedback!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was great. Staff was nice and accommodating. Everything was clean, the bunks were private and had curtains. The only thing was that there was no dish soap in the kitchen. Could have been an over site. Overall a lovely hostel.
Séjour de 1 nuit en janvier 2020
Réponse de Colette le 3 févr. 2020
Thank you for taking the time to comment on your stay with us! We are pleased you had a good time - I trust the team were able to assist with the lack of soap in the kitchen.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
We booked the apartment and were amazed how large it was. It was very spacious, nice terrace, all clean and kitchen well equiped.
Séjour de 1 nuit en décembre 2019
Réponse de Colette le 3 févr. 2020
Thanks for your feedback - we are so happy you had a good stay in the apartment!

10/10 Excellent

Jawad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2019
Réponse de Colette le 3 févr. 2020
Thanks for your fantastic rating!

6/10 Satisfaisant

Man, UK

Voyage en famille
Les points forts : Propreté et équipements
Great location. The kitchen is well equipped. Nice balcony for enjoying meals.
Séjour de 2 nuits en novembre 2019

10/10 Excellent

tomohiro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
快適なロッヂ
受付の女性がいい人でした 街の中心地にも近くてよい
Séjour de 1 nuit en août 2019
Réponse de Haka Lodge Queenstown le 21 août 2019
Kia Ora! Thank you for taking the time to write us a review. We are glad you enjoyed your stay with us and found our staff friendly. Best wishes, Anne

10/10 Excellent

david

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5star
As usual, 5 star with the best hostel manager greeting you at desk. Always a pleasure to stay here
Séjour de 1 nuit en août 2019
Réponse de Aoife le 8 août 2019
Kia ora David, Lovely to have you staying with us again, hopefully we see you again soon :) Kind regards Aoife Lodge Manager

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juillet 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en juillet 2019
Réponse de Aoife - Manager le 22 juil. 2019
Thank you for your lovely review!

8/10 Bien

David

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Kitchen gets locked so you can't get to your food
Rather strange design of building, which means that there is no communical space after 2200, which seems to mean that people sit of stairs etc and still make noise! Also means that you can't have dinner after 2200 and more of an issue, if you are doing an early tour with an early pick up, you can't get breakfast. Apart from that it was a comfortable stay, but they really do need to look at the design of the building to reduce noise and allow you to get an early breakfast!
Séjour de 2 nuits en juin 2019
Réponse de Haka Lodge Queenstown le 19 juil. 2019
Kia Ora David! Thank you for leaving us a review. As this hostel has quite thin walls, we close the kitchens and the lounge at 10.30pm and ask our guests to keep the noise to a minimum. I am sorry to hear that some guests didn't respect that. Guests who want to have early access to the kitchen can pick up a key at reception the day before. My apologies if nobody has informed you. We hope that despite from that you enjoyed your stay with us and wish you all the best. Kind regards, Anne

4/10 Médiocre

Voyageur vérifié

Séjour de 3 nuits en juillet 2019
Réponse de Haka Lodge Queenstown le 19 juil. 2019
Kia Ora! Thank you for leaving us a review. If there's anything we can improve please let us know. Kind regards, Anne