Piscine extérieure, tentes de plage, parasols de plage
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Avis sur Almar Resort Luxury LGBT Beach Front Experience

4 out of 5
Almar Resort Luxury LGBT Beach Front Experience
Amapas #380 Col. Emiliano Zapata, Romantic Zone, Puerto Vallarta

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 571 avis sur 1071." "
Note des voyageurs de 8 (Bien), d’après 219 avis sur 1071." "
Note des voyageurs de 6 (Satisfaisant), d’après 124 avis sur 1071." "
Note des voyageurs de 4 (Médiocre), d’après 77 avis sur 1071." "
Note des voyageurs de 2 (Horrible), d’après 80 avis sur 1071." "

9,2/10

Propreté

8,8/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Jerome

Séjour de 1 nuit en février 2023

10/10 Excellent

Luc

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout sur place , spectacle , resto , Beach club
Séjour de 5 nuits en décembre 2021
Réponse de Hotel Management le 12 févr. 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Jean Michel

Les points forts : Propreté, personnel et service, confort de la chambre
Travaux d agrandissement en cours très bruyants
Personnel agréable, suite ok mais pas de chance, ils sont entrain d agrandir l’hôtel et cela fait un vacarme énorme. Heureusement que la journée nous ne restions pas dans la chambre, cela aurait été invivable. Points positifs le roof top très sympa et le Beach club et la grande terrasse. Je conseillerais d’y aller une fois les travaux finis et vu comme c est parti y en a pour un bon moment
Séjour de 6 nuits en janvier 2020
Réponse de Hotel Management le 21 févr. 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Hugo, Montréal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chambre mal située, mais le reste était très bien!
Séjour de 9 nuits en janvier 2020
Réponse de Hotel Management le 21 févr. 2020
We appreciate your comment.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et équipements
Séjour de 7 nuits en novembre 2019
Réponse de Alicia Silva Operations Manager le 27 nov. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 9 nuits en mars 2019
Réponse de Hotel le 11 avr. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
vue partiel sur l'océan , la qualité des chambre, bon service , mais lacces a la plage un peu loin et pas agreable
Séjour de 14 nuits en décembre 2018
Réponse de Hotel le 14 janv. 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Satisfaisant

Richard, Montreal

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Bien situé avec ambiance Par contre très bruyant. Ma chambre était devant la construction qui travaille jusqu à 20 h même le samedi. Assez désagréable. J ai demandé un changement de chambre et j ai eu une fin d’énoncée recevoir
Séjour de 3 nuits en novembre 2018
Réponse de Hotel le 20 nov. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ghilain, Montréal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chambre très confortable avec vue sur la mer. Accès facile au club de l’hôtel sur la plage. Bonne cuisine tant à l’hôtel qu’au club.
Séjour de 6 nuits en mars 2018
Réponse de Hotel Management le 7 avr. 2018
Thank you for taking the time to comment! We are honored that you enjoyed your stay at Almar Resort Luxury LGBT Beach Front Experience and we hope to have you with us again very soon! Best Regards

10/10 Excellent

Joel

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024

10/10 Excellent

jose

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Es el mejor hotel de la zona romántica.. POR MUCHO.. Me voy encantado
Séjour de 4 nuits en mai 2024

10/10 Excellent

Carlos

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Las instalaciones muy cómodas y tranquilas. Lugar seguro.
Séjour de 7 nuits en mai 2024

10/10 Excellent

Christian

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024

10/10 Excellent

Mauricio

Voyage en famille, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Everything was great. I do have a comment regarding the Mantamar Beach club...the music is waaaaay to loud. Mantamar beach club is not really a relaxing place at the beach AT ALL. You can't have a good conversation, you can't take a relaxed nap by the ocean, there is not a moment of just... quiet...r-e-l-a-x-a-t-i-o-n. The LGBTQ community is not always about a loud party.
Séjour de 5 nuits en avril 2024

10/10 Excellent

Ramil

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice quite beautiful
Séjour de 7 nuits en mai 2024

8/10 Bien

Thomas

Les points forts : Propreté
Good hotel in a good location.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Alfonso

Séjour de 5 nuits en avril 2024

10/10 Excellent

Roberto

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great resort. Girlfriend and I had a blast. Location was perfect!
Séjour de 3 nuits en avril 2024

6/10 Satisfaisant

daniel

Nice property not worth the money, great in room dining, i did feel nickel and dimed The room was very clean in good shape. The view is nice i probably wont return
Séjour de 6 nuits en mars 2024

8/10 Bien

Gregg

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
luxurious and friendly.
Séjour de 3 nuits en mars 2024

10/10 Excellent

Mario

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Had a great stay. Will definitely come back.
Séjour de 3 nuits en avril 2024

4/10 Médiocre

Enrique, Everett

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Everything is great at this property, the service at the Adan area or infinity pool is amazing, the waiters are the best. BUT … the service at the beach club is not that great, the hosts are rude, I asked for a spot at the beach and they told me I needed a reservation and deny me to sit at the beach. If you are going to the beach club expect to be treated rude there is always an excuse not to give you a chair, you need to do it online or reserve even if I do it in the morning still was late. They need to change attitude and customer service at the beach club. It’s not ok to be treated rude specially since that is included. Other than that amenity’s and hotel is great
Séjour de 5 nuits en février 2024

10/10 Excellent

Braden

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024

10/10 Excellent

Guy

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very good service
Séjour de 5 nuits en avril 2024

10/10 Excellent

Hector Crispin Viruega

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Muy relajante
Séjour de 3 nuits en avril 2024
Réponse de Alamar le 9 avr. 2024
Gracias!

6/10 Satisfaisant

Laurito Marfil

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Availed the VIP but not given the perks, I didn’t touch any items in fridge and mini but charged me after stated that i drank 2 cans of soda. The fridge was broken and items are not even cold so it was disgusting. Light bulbs are half dead so its dark in the room at night. For the price i paid it was not worth the hype. Not going back there.
Séjour de 5 nuits en avril 2024
Réponse de Alamar le 9 avr. 2024
We are sorry for the inconvenience, and we will take your comments into account. We would like you to give us the opportunity in the future.

10/10 Excellent

Peter

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Professional and fancy.
Séjour de 8 nuits en mars 2024
Réponse de Almar le 9 avr. 2024
Thank you, we see you soon

10/10 Excellent

David

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff was impeccable and the massages were wonderful. I recommend Isaac and Ibra. The food was delicious and my room had a wonderful ocean view. If there's a downside it's the people selling time shares onsite but I managed to stay away. Great hotel for gay travelers who want to feel comfortable and accepted
Séjour de 5 nuits en avril 2024
Réponse de Almar le 9 avr. 2024
Thank you , see you soon

10/10 Excellent

FERNANDO, NEW YORK

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice hotel with two wonderful pools. Nice view, Quiet rooms. Good service. Well located.
Séjour de 3 nuits en mars 2024
Réponse de Almar le 9 avr. 2024
Thank you , see you sonn

6/10 Satisfaisant

william

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Paper thin connecting door to the room next door. I could hear every word they said. They have young straight guys peddling overpriced massages all day long at the pool. Feels weird.
Séjour de 5 nuits en mars 2024
Réponse de Almar le 9 avr. 2024
Thank you for your comments, we value it a lot, we will work on the connecting doors, a sincere apology for the inconvenience, we are an inclusive hotel and we do not discriminate against any gender to give the opportunity to work as masseuses, really professional guys

10/10 Excellent

Samir

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Fun hotel to stay at - the club is vibrant
Séjour de 7 nuits en mars 2024

10/10 Excellent

Daniel Thomas

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This hotel was beautiful, the staff was amazing, so friendly and helpful. We enjoyed the pool and beach options and the full service restaurant on property. It was modern and updated with beautiful bathroom. The concierge Hector was especially helpful and so was the front end valet.
Séjour de 6 nuits en mars 2024
Réponse de Almar le 9 avr. 2024
Thank you , we see you soon

2/10 Horrible

Eduardo

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
They charged me one extra night I am still waiting for the deposit in my visa
Séjour de 1 nuit en mars 2024
Réponse de Hi Sir le 26 mars 2024
Ypour resimbursment is directly with expedia

4/10 Médiocre

william

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I cannot get wifi in my room and i have told them 5 times that i need to be relocated to the main building. No one will listen to me. I have to get online to work. My room is in another building and the connecting door to the room next door is basically non existent. I can hear every word the people in the room say. It’s really a bummer and a really bad experience. Stay away from room 214
Séjour de 1 nuit en mars 2024
Réponse de Almar le 9 avr. 2024
Thank you for your comments, we value it very much, we will work on the internet connection and the connection doors, a sincere apology for the inconvenience, we hope you give us the opportunity to see you soon

8/10 Bien

Anthony Michael

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I gave the property a "good" rating though a few things could have made it excellent. Pluses include the Eden pool, walkability to restaurants/bars, the gym, the size of our room, the amenities in our room, balcony, friendliness of staff, availability of room cleaning. The one thing that bothered me the most was there was construction above and below our room on certain days and I was not aware prior to my stay that we would experience the noise and the debris that fell onto our balcony. I would not recommend eating dinner at the "Top" restaurant. The price of food and drinks is high compared to much higher quality restaurants a short walk away. The food was mediocre. The spa services are great but the price is high even by American standards. I had an amazing massage but it seems not many people do. There are a lot of great spas in town that offer lower prices for similar quality. This was my second stay at Almar and I would go back for another in the future.
Séjour de 7 nuits en mars 2024
Réponse de Almar le 9 avr. 2024
Thank you for your comments, we value it very much, we are pleased that you visit us continually, we will be working on what you mentioned and we hope to see you soon

10/10 Excellent

scott

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Almar le 9 avr. 2024
Thank you , see you soon

10/10 Excellent

Jack

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We had a wonderful stay at The Almar, and the Mantamar Beach Club too! Staff was very friendly...they helped make our first trip to PV awesome. Taxis outside the main entrance helped to eliminate Uber waits, when we did need a ride, but we were right in the heart of Zona Romantica, and walked most places. I would definitely stay here again!
Séjour de 4 nuits en janvier 2024
Réponse de Almar Resort le 5 mars 2024
Dear JackWe appreciate his comments and we are happy that his stay with us was pleasant.Greetings

10/10 Excellent

Ivan

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great resort! Can’t wait to stay there again.
Séjour de 4 nuits en février 2024
Réponse de Almar Resort le 5 mars 2024
Dear IvanWe are happy that his stay with us was very pleasant, see you soon.Greetings.

8/10 Bien

Jerry

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
You have to go to a 2 hour session of time share deal. Not Great but manageable. none of the pool areas wanted to charge drinks back to room. and you were charged extra for the coffee packets for room. Nice experience though not the greatest for sure. and charged a lot for maintenance fees.
Séjour de 5 nuits en février 2024
Réponse de Almar Resort le 5 mars 2024
Dear JerryWe appreciate your comments, they help us improve for you.Greetings

6/10 Satisfaisant

Jason, Timmins

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Super friendly staff. Food was a little pricey
Séjour de 7 nuits en février 2024
Réponse de Almar Resort le 5 mars 2024
Dear JasonThank you for your comments, we improve for you.Greetings

10/10 Excellent

James, Los Angeles

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The whole experience from the staff to the amenities were amazing. The restaurants and poolside bars were great. We will definitely be back again.
Séjour de 5 nuits en janvier 2024
Réponse de Almar Resort le 5 mars 2024
Estimado JamesEstamos felices de que su estancia con nosotros haya sido muy placentera, nos vemos pronto. Saludos.

10/10 Excellent

Obdulio

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Amazing resort! Definitely coming back soon.
Réponse de Almar Resort le 13 févr. 2024
Dear ObdulioWe are happy that your vacation was very pleasant, we hope to see you soon!Greetings.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Nice resort…not quite luxury.
I stayed for 3 nights. While the resort is very nice for Mexico standards, I wouldn’t say it earned the “luxury” label unless that just means lots of extra rules and extra expenses. Well appointed room but bad lighting in the bathroom, usb plugs in the wall but no bedside table to put your devices on, coffee pods and maker but $3usd per used pod payble upon checkout, wrist band required to wear all over town if you want to use facilities like an all inclusive without all inclusive benefits.
Séjour de 3 nuits en janvier 2024
Réponse de Almar Resort le 13 févr. 2024
Dear AnonymousWe appreciate your feedback, we are working to improve those points you mentioned.Greetings

10/10 Excellent

Victor

Les points forts : Propreté et confort de la chambre
Great stat at Almar!
Was an amazing stay at Almar Resort. Special congratulation to Francisco, waiter on the pool, he was very nice and attentive to detail at all times. Definitely will going back to Almar.
Séjour de 9 nuits en janvier 2024
Réponse de Almar Resort le 12 févr. 2024
Dear VictorWe are happy that your stay was very pleasant, we hope to see you soon!Greetings.

8/10 Bien

John

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Good LGBT hotel close to the "romantic" zone in PV. Very busy and loud in Bears Week, but still good faciloties.
Séjour de 7 nuits en février 2024
Réponse de Almar Resort le 12 févr. 2024
Dear John.Thank you for your comments, it helps us improve for you.Greetings.

2/10 Horrible

Larry J, palm springs

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
We arrived there. Didn’t like our room at second floor. I ask the front removed from the desk if we can get a room at 3 or 4 floor. They couldn’t help us ., What is the manager Recardo was very Rude, unfriendly our room was very noisy , no view at all by beach club. False advertising. Some time we were awake at 2 or 3 Am noise of street. They were working at Beach club. We were there for 10 Days. We paid $$ per resort fee. I have experience. This in my entire traveling all over the world. That they give you one pack coffee for one day. You have to pay $$ for each day. Paying $$ per day in for 2 for one day stay. No dam coffee. You have walk 15 min walk to get coffee. But the stuff at Restaurants , cleaning Room , pool area. Very nice. Election structure. Also Io had known there were Bear weekend going on there. We were stay some other place. Very bad part as everyone in facebook, Tick Tok know about the incident. Someone from Bears guys Sh.. on the pool . Health Dep from Mexico came clean the pool. Such a shame. Very noisy place.
Séjour de 10 nuits en janvier 2024
Réponse de Almar Resort le 12 févr. 2024
Hi Mr. Larry,There may be a confusion regarding your room, you booked a backstage suite with no view and in a party tower area, please contact your agency so they can clarify this for you. Coffe does have an extra charge.Please also note that your room was always assigned on the 4th floor not on te second floor as you are mentioning.

8/10 Bien

Thierry

Les points forts : Propreté
Nice enough but not what it used to be.
Nice enough Hotel but definitely not what it used to be. Room had paint and spackle spots on the floor. Technically wery modern but all the furniture has chippod paint or other damages. Mirror was not cleaned completley and there where nail clippings in the bathroom. Also for being an LGBT hotelit has a weird policy that guests have to sign in and leave their ID at the desk so hookups can be very awkward. While checking in people where nice enough but they try to sell you some kind of timeshare or VIP experience before you can go to your room. Also the Glas on the Infinity pool has not been cleaned in a while so it looks very milky. Same goes for the Mantamaer beach club (i think they are connected somehow. Upkeep has been neglected and the colores are faded and generally in bad shape for 4 star “luxury”
Séjour de 9 nuits en janvier 2024
Réponse de Almar Resort le 6 févr. 2024
Hello Mr. ThierryWe greatly appreciate your feedback, it helps us continue to improve for you. We are going to work on the points you mentioned so that your next stay with us is truly pleasant.Greetings.

10/10 Excellent

Alejandro

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
EL LUGAR ME ENCANTA EL PERSONAL ES MUY ATENGTOY TRATA DE APOAR EN TODO LOS MESEROS DEL EDEN EXTRAORDINARIOS Y ATENTOS SOBRETODO LUIS UN SUPER ANFITRION
Séjour de 1 nuit en février 2024
Réponse de Almar Resort le 6 févr. 2024
Hola Alejandro. Muchas gracias por sus comentarios, estamos felices que su estadía haya sido muy placentera, esperamos verlo pronto por aquí.Saludos.

10/10 Excellent

Alejandro, Celaya

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excelente ubicación, trato y hospitalidad de primer nivel.!
Séjour de 1 nuit en janvier 2024
Réponse de Alejandro le 26 mars 2024
Gracias, por sus comentarios , lo apreciamos ,Les esperamos pronto

6/10 Satisfaisant

matej

Voyage en famille
Lack of communication from management
Séjour de 4 nuits en janvier 2024
Réponse de Almar Resort le 2 févr. 2024
Dear MatejThank you very much for your comments, this helps us improve for you.Greetings.