Vacances de Poręba Wielka

Eingang von der Unterkunft sah unseriös aus aber der das zimmer war ok. Frühstückbuffet gab es leider nicht auch kein Kaffe nur O Saft

Si l'hôtel est effectivement bien situé (10' à pied du centre), les chambres agréables et le petit déjeuner plutôt sympathique (sauf qu'il n'y a pas de chocolat chaud, ce qui est curieux), il faut noter : - que le filet d'eau en guise de douche n'était pas très apprécié, - que si la réception vous propose un service de taxi pour aller visiter les mines de sel, alors surtout refusez !! En effet, après avoir demandé à un réceptionniste qui dormait (à 10h00 du matin !), de commander un taxi pour se rendre aux mines de sel (distance 15 kilomètres), celui-ci a commandé un service de transport aller et retour avec attente du chauffeur sur place durant les 3 heures de visite. Coût de la course : 130 euros ! Il a fallu négocier et menacer d'appeler la police pour réduire le prix de cette course qui relève de l'arnaque commerciale. Cela a un peu gâché notre séjour !

This place was absolutely perfect for my family of 5. It was immaculately clean, modern and had all the amenities one would want. The bed was extremely comfortable and the lighting was beautiful. I’d stay here again for sure!

The apartment was completely fresh, it still had that new smell. Fixtures and fittings were as pictured and nice and contemporary. The shower was a little awkward with being half enclosed, half wet room and did spill water out onto the floor. The bed was super comfortable and the pillows and the air conditioning was a god send whilst there during a heatwave and was super quiet. The triple glazed windows also keep out any noise from the street below, we couldn't hear a thing when closed. The remote locking system is also very cool rather than having a key. The kitchen has a oven, fridge, dishwasher and washing machine but no microwave or toaster. It is a smallish area but perfect for a short weekend. Would fully return for the price we paid (£306 for three nights in June). Location is above a neighbourhood style bar and perfect location for the Jewish quarter.

Avoid this property at all costs. We booked Liv Apartments specifically because breakfast was included and delivered to the room. On arrival, we were wrongly told we had to pay extra and had to spend hours arguing before they honoured the booking. After one correct breakfast, they ignored our meal choices and repeatedly delivered the same meat breakfasts despite my partner being vegan. They then stopped responding to calls and messages altogether. To make matters worse, the apartment itself was in poor condition: broken windows, a broken hairdryer, a broken shower head, and towels that smelled terrible. Customer service was non-existent, communication was ignored, and the services advertised were simply not provided. This was one of the worst accommodation experiences I've had, and I cannot recommend this property to anyone. Also avoid as there is active tram line outside the property that won't let you sleep.