It was a place to lay our head. Dont expect a fast hot shower. Water in the shower trickled out. The sheets were definitely washed with towels. My grandson got in the bed and screamed there are crumbs in the bed after looking it had the cotton balls from towels on it. After waking I felt about 4 red itchy spots on my legs but never seen anything in the bed or the mattress.
The elevator outside our room caught fire and NO fire alarm was ever triggered. People were not evacuated or notified until we see flames and the guy from the front desk outside with a fire extinguisher and the fire trucks arriving. Unacceptable!!!!
It was a good stay. The only thing is there was no fan in the bathroom and it was one of the pricey ones. Also the WiFi was barely functioning the whole time
House keeping spoke no english and had there little kids with them, could be a much better with a little maintenence and clean up. Any one could just walk up and use the pool no one even checks whos out there.
The pool area had a little bit of everything me and my kids really loved that! Enough parking spaces. Clean rooms and nice staff. Breakfast was really good and a good variety of food! Some restaurants right next door or across the street.
Second time staying at this hotel. Perfect location in pigeon forge, breakfast is delicious, rooms are clean and look nice, pool is great, and staff is friendly.
Enjoyed our stay. Easy location and access. Room was clean and staff did wonderful job cleaning room each day. Grandson (toddler) enjoyed the kiddie pools/splash pads. Great location and great value for the price. I would definitely stay there again.
This hotel was a nice place to stay while visiting Pigeon Forge and surrounding areas. This property is right on the main drag and easy access to multiple entertainment and dining options. The only negative was the TV did not work great and was really small. The breakfast area is also really small and hard to navigate in the morning.
Room was pretty clean. Shower/toilet room stayed hot the entire time as it has no air vents along with the room. We ended up purchasing a fan to use during our stay bc it was so hot and muggy in the room. No weather seal at the bottom of the door. You could see through and the carpet stayed wet at the door, maybe from the AC unit? Breakfast was great! And pool was perfect for the kids. Close to restaurants and walking distance to a lot of fun things. Overall an okay stay. We would stay again if nothing else was available. Not the best but fit our needs for a quick trip to PF.